Sign in

Microsoft.com

Microsoft

Remove From My Forums

problem with tune up

Question
0

Sign in to vote

Every time i run the tune up it gets stuck on virse scan and will stay the same for days never changes why is this? there is nothing on my computer that is stoping it so i cant figure it out please help

Tuesday, January 20, 2009 12:50 AM

Answers

0

Sign in to vote
It's hard to say why the scanner stops. It could be a corrupted file, malware, or a problem with the scanner. I suggest contacting support for help with this issue. How to reach support - http://social.microsoft.com/Forums/en-US/onecareinstallandactivate/thread/30400b52-7f26-4ba0-bc18-17e305329d90
Jim
- Marked as answer by Stephen BootsMVP, Moderator Tuesday, January 20, 2009 2:48 PM
Tuesday, January 20, 2009 4:20 AM

Moderator