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WGA geographically blocked RRS feed

  • Question

  • SO... Yeah, I bought my computer in febuary from a friend of my dads. It is now september and after about a week of trying to recover my computer from a virus / registry problems / me messing with things i shouldnt be / I can now log onto my desktop!
    Yay, lol smiley face! wait... wats this? You may be a victim of software counterfieting < I before E except after C... hooked on phonics worked for me!

    Honestly I didnt know you could even counterfeit windows programs, I was not givin a disk and didnt think anything of it.
    Could it be possible that i do have a valid copy but something got messed up? Please any advice will be appreciated.

    Diagnostic Report (1.9.0011.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Geographically blocked PID
    Validation Code: 13

    Cached Validation Code: N/A
    Windows Product Key: *****-*****-3R89F-D2KXW-VPK3J
    Windows Product Key Hash: Ro/Y7HENE9CfW7lW+QtlNbYQEE8=
    Windows Product ID: 55274-640-8365391-23900
    Windows Product ID Type: 1
    Windows License Type: Volume
    Windows OS version: 5.1.2600.2.00010100.3.0.pro
    ID: {1B1F5ECB-E4C7-454B-9B44-8159FD24724A}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.9.40.0
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-230-1
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    WGA Notifications Data-->
    Cached Result: 13
    File Exists: Yes
    Version: 1.9.40.0
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 108 Invalid VLK
    Microsoft Office Enterprise 2007 - 108 Invalid VLK
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-230-1

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: N/A, hr=0x80070002
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{1B1F5ECB-E4C7-454B-9B44-8159FD24724A}</UGUID><Version>1.9.0011.0</Version><OS>5.1.2600.2.00010100.3.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-VPK3J</PKey><PID>55274-640-8365391-23900</PID><PIDType>1</PIDType><SID>S-1-5-21-2052111302-484061587-1177238915</SID><SYSTEM><Manufacturer>ASUSTeK Computer INC.</Manufacturer><Model>RS482-SB400</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version> 3.15</Version><SMBIOSVersion major="2" minor="4"/><Date>20070125000000.000000+000</Date></BIOS><HWID>F1ED3E0F0184CE76</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification><File Name="WgaTray.exe" Version="1.9.40.0"/><File Name="WgaLogon.dll" Version="1.9.40.0"/></GANotification></MachineData><Software><Office><Result>108</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>108</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>64BC76978749586</Val><Hash>GW6PzcEVEDTVKeO5Ym5UUm41dBk=</Hash><Pid>89388-707-0441865-65042</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="108"/><App Id="16" Version="12" Result="108"/><App Id="18" Version="12" Result="108"/><App Id="19" Version="12" Result="108"/><App Id="1A" Version="12" Result="108"/><App Id="1B" Version="12" Result="108"/><App Id="44" Version="12" Result="108"/><App Id="A1" Version="12" Result="108"/><App Id="BA" Version="12" Result="108"/></Applications></Office></Software></GenuineResults> 

    Licensing Data-->
    N/A

    HWID Data-->
    N/A

    OEM Activation 1.0 Data-->
    BIOS string matches: yes
    Marker string from BIOS: 1E0D3:Compaq Computer Corporation|1E0D3:Compaq Computer Corporation|1E0D3:Hewlett-Packard Company|1D3A1:Hewlett-Packard Company
    Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005

    OEM Activation 2.0 Data-->
    N/A

     

    Sunday, September 6, 2009 4:34 AM

Answers

  • Hello lildiezel513,

    Right now, your Compaq computer has a Volume Licensing edition of XP Pro installed (Line 10), and that installation was done with a now-geographically blocked Volume Licensing Key (VLK) (Line 2).  VLKs are blocked by Microsoft at the request of the original keyholder for such reasons as the key was lost, stolen, compromised, misused, or expired.  Also, MS may have blocked the key if it notices a pattern of misuse, ie, more installations of XP using that key than authorized.

    A geogrpahically blocked key is blocked when it is detected in use outside of the worldwide geographic area(s) covered by its VL Agreement.  The particular Product Key you are using, which ends in 3R89F-D2KXW-VPK3J, is a widely pirated key, and it looks like it recently (end of March, 2009 for time zones other than USA, and very recently for USA time zones) had a geographic block put on it to try to curb its use, which probably explains why it was showing as Genuine up until recently.

    Also note that the installed license for XP Pro is a Volume License.  As a rule, VL editions of XP should not be sold to individual consumers.  Businesses, schools and gov'ts normally use VL editions for flexibility in installing many computers.  Additionally, VL editions are Upgrade licenses ONLY, and therfore cannot be used as the primary or base license for a computer.

    This is why you were seeing the "software counterfeiting" messages on your computer, because the current installation of XP is an unauthorized installation.  The current nongenuine installation of XP did NOT come from HP/Compaq.  The most common way these things end up this way is if you had your computer "fixed" by an untrained computer repair technician or perhaps by well-meaning friend, who probably used a downloaded copy of XP Pro along with a widely pirated Volume Licensing Key.

    Look on the computer or in the materials that came with your computer to see if you have a Windows Certificate of Authenticity (CoA) and/or an Office Certificate of Authenticity.  If you have one, tell us about the CoA.  Tell us:

    1.  What edition of Windows XP is it for, Home, Pro, or another version or edition of Windows?

    2.  Does it read "OEM Software" or "OEM Product" in black lettering?

    3.  Or, does it have the computer manufacturer's name in black lettering?  In your case we would expect to see "Compaq," "HP," or "HPQ."

    4.  DO NOT post the Product Key printed on the CoA.

    5.  Windows XP and Office XP purchased in retail packaging will have the CoA on the retail package boxtop, and will have the Product Key on a yellow-orange label affixed to the CD holder folder inside the box.

    Not sure what to look for?  Click here:  http://www.microsoft.com/resources/howtotell/en/coa.mspx

    If the CoA on your computer is for XP Pro, then the first thing to try is the Product Key Updater Utility here:  http://go.microsoft.com/fwlink/?linkid=45668  Running this utility will attempt to screen about 6,000 files for itegrity and then if possible, convert your nongenuine installation of XP Pro VLK back to a genuine installation of XP Pro OEM.  The PK Updater is not always able to handle severely cracked installations of XP.

    If the CoA is not for XP Pro, or the PK Updater cannot handle the situation, then your only available alternative is to backup and offload your data and use the HP/Compaq supplied Recovery Solution to Recover the computer back to a factory-fresh installation of the original Windows that was installed by Compaq.  The Recovery Solution is usually a hidden Recovery partition, or a set of CDs, or both.

    If you end up having to do the Recovery, please consult with HP/Compaq tech support personnel or documents to get further detailed instructions on how to do that.

    Now let's talk about your installation of Office.  Here's a snippet from the report:

    OGA Data-->
    Office Status: 108 Invalid VLK
    Microsoft Office Enterprise 2007 - 108 Invalid VLK
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-230-1

    This shows that your installation of Office 2007 Enterprise is a Volume Licensing edition installed with an Invalid Product Key generated by a "keygen" product key generating utility used by software pirates.  If this comes as a surprise to you, please return to the place of purchase and demand that you be given genuine software or a refund.  In any case, you should uninstall the nongenuine Office suite from your computer.  If you purchased Office 2007 Enterprise thinking it was a legitimate retail product, you may want to have a look at the Office Genuine Offer FAQ here, as under some circumstances you may qualify for a free or discounted replacement:  http://www.microsoft.com/genuine/office/OGAKitInformation.aspx?displaylang=en


    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    • Marked as answer by Darin Smith MS Wednesday, September 9, 2009 4:58 PM
    Sunday, September 6, 2009 4:49 AM

All replies

  • Hello lildiezel513,

    Right now, your Compaq computer has a Volume Licensing edition of XP Pro installed (Line 10), and that installation was done with a now-geographically blocked Volume Licensing Key (VLK) (Line 2).  VLKs are blocked by Microsoft at the request of the original keyholder for such reasons as the key was lost, stolen, compromised, misused, or expired.  Also, MS may have blocked the key if it notices a pattern of misuse, ie, more installations of XP using that key than authorized.

    A geogrpahically blocked key is blocked when it is detected in use outside of the worldwide geographic area(s) covered by its VL Agreement.  The particular Product Key you are using, which ends in 3R89F-D2KXW-VPK3J, is a widely pirated key, and it looks like it recently (end of March, 2009 for time zones other than USA, and very recently for USA time zones) had a geographic block put on it to try to curb its use, which probably explains why it was showing as Genuine up until recently.

    Also note that the installed license for XP Pro is a Volume License.  As a rule, VL editions of XP should not be sold to individual consumers.  Businesses, schools and gov'ts normally use VL editions for flexibility in installing many computers.  Additionally, VL editions are Upgrade licenses ONLY, and therfore cannot be used as the primary or base license for a computer.

    This is why you were seeing the "software counterfeiting" messages on your computer, because the current installation of XP is an unauthorized installation.  The current nongenuine installation of XP did NOT come from HP/Compaq.  The most common way these things end up this way is if you had your computer "fixed" by an untrained computer repair technician or perhaps by well-meaning friend, who probably used a downloaded copy of XP Pro along with a widely pirated Volume Licensing Key.

    Look on the computer or in the materials that came with your computer to see if you have a Windows Certificate of Authenticity (CoA) and/or an Office Certificate of Authenticity.  If you have one, tell us about the CoA.  Tell us:

    1.  What edition of Windows XP is it for, Home, Pro, or another version or edition of Windows?

    2.  Does it read "OEM Software" or "OEM Product" in black lettering?

    3.  Or, does it have the computer manufacturer's name in black lettering?  In your case we would expect to see "Compaq," "HP," or "HPQ."

    4.  DO NOT post the Product Key printed on the CoA.

    5.  Windows XP and Office XP purchased in retail packaging will have the CoA on the retail package boxtop, and will have the Product Key on a yellow-orange label affixed to the CD holder folder inside the box.

    Not sure what to look for?  Click here:  http://www.microsoft.com/resources/howtotell/en/coa.mspx

    If the CoA on your computer is for XP Pro, then the first thing to try is the Product Key Updater Utility here:  http://go.microsoft.com/fwlink/?linkid=45668  Running this utility will attempt to screen about 6,000 files for itegrity and then if possible, convert your nongenuine installation of XP Pro VLK back to a genuine installation of XP Pro OEM.  The PK Updater is not always able to handle severely cracked installations of XP.

    If the CoA is not for XP Pro, or the PK Updater cannot handle the situation, then your only available alternative is to backup and offload your data and use the HP/Compaq supplied Recovery Solution to Recover the computer back to a factory-fresh installation of the original Windows that was installed by Compaq.  The Recovery Solution is usually a hidden Recovery partition, or a set of CDs, or both.

    If you end up having to do the Recovery, please consult with HP/Compaq tech support personnel or documents to get further detailed instructions on how to do that.

    Now let's talk about your installation of Office.  Here's a snippet from the report:

    OGA Data-->
    Office Status: 108 Invalid VLK
    Microsoft Office Enterprise 2007 - 108 Invalid VLK
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-230-1

    This shows that your installation of Office 2007 Enterprise is a Volume Licensing edition installed with an Invalid Product Key generated by a "keygen" product key generating utility used by software pirates.  If this comes as a surprise to you, please return to the place of purchase and demand that you be given genuine software or a refund.  In any case, you should uninstall the nongenuine Office suite from your computer.  If you purchased Office 2007 Enterprise thinking it was a legitimate retail product, you may want to have a look at the Office Genuine Offer FAQ here, as under some circumstances you may qualify for a free or discounted replacement:  http://www.microsoft.com/genuine/office/OGAKitInformation.aspx?displaylang=en


    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    • Marked as answer by Darin Smith MS Wednesday, September 9, 2009 4:58 PM
    Sunday, September 6, 2009 4:49 AM
  • Ok i used something called a key finder that works through the regestry and its saying my product key is different then wat is shown above... I tried using the updater to enter in the key i found on my comp but it says its already in use. help
    Sunday, September 6, 2009 7:56 PM
  • Hello lildiezel513,

    Please provide this info:

    Look on the computer or in the materials that came with your computer to see if you have a Windows Certificate of Authenticity (CoA) and/or an Office Certificate of Authenticity.  If you have one, tell us about the CoA.  Tell us:

    1.  What edition of Windows XP is it for, Home, Pro, or another version or edition of Windows?

    2.  Does it read "OEM Software" or "OEM Product" in black lettering?

    3.  Or, does it have the computer manufacturer's name in black lettering?  In your case we would expect to see "Compaq," "HP," or "HPQ."

    4.  DO NOT post the Product Key printed on the CoA.

    5.  Windows XP and Office XP purchased in retail packaging will have the CoA on the retail package boxtop, and will have the Product Key on a yellow-orange label affixed to the CD holder folder inside the box.

    Not sure what to look for?  Click here:  http://www.microsoft.com/resources/howtotell/en/coa.mspx


    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    Monday, September 7, 2009 3:03 AM