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Outlook 2010 will not display attachment RRS feed

  • Question

  • Hi,

    I've got a strange issue at a clients office.  In Outlook 2010 when anyone receives a PDF attachment from a specific sender, outlook will display the paper clip next to the name, but when you open the email it is as if there is no attachment.  I've tried having this user send to a number of accounts in our domain with the same issue persisting.  The attachment itself is not an issue because I had the sender shoot it to my work email and the recipient's gmail account - both are able to display/open it with no problem.  They ARE able to view the attachments on OWA.

    Broken down, here's what we've got:

    • Outlook 2010
    • Exchange 2007
    • Does not show attachment in Outlook on Windows 7 (cached mode) or RDS (online mode)
    • Is able to show attachment in OWA
    • Able to open attachment outside of network/gmail
    Tuesday, July 19, 2011 6:00 PM

Answers

All replies

  • Hi,

    Thanks for your posting.

    Is it relation to your computer configuration? Do you have installed the Adobe?

    Qixin Tian

    STO Application Support

     

     


    Server and Tools Online Operations Team
    Wednesday, July 20, 2011 2:03 AM
  • Hi

    I'm well convinced that this question should be posted to Microsoft Answers forums at:

    http://answers.microsoft.com/en-us

     


    Kun Li

    STO Application Support

    Server and Tools Online Operations Team

    Wednesday, July 20, 2011 5:14 AM