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Deliver Remainder (Balance) after Invoicing has begun in AX 2012 RRS feed

  • Question

  • Good Afternoon,

    I have a PO # that has an open balance.  Part of the original monies had both a receipt event and an invoice event done.  The remaining qty is now no longer needed.  Typically we deliver the remainder, and cancel they quantity with no issues.  However, I have two PO # that pop us the following message when we are attempting to clear the balance:

    You are attempting to enter values that will change the source document amounts for this purchase order.  Because invoicing of this Purchase Order has started, you are not allowed to make changes to these values.

    I need to know what is the recourse to allow the PO # to be fully invoiced and completed.  There are no pending invoices or receipts that could be stopping the removal of the remaining balance.  Currently, it will continue to remain in an open order status.

    Thanks

    • Moved by Just KarlModerator Thursday, June 16, 2016 8:23 PM Looking for the correct forum.
    Thursday, June 16, 2016 2:48 PM

Answers

All replies

  • Hello,

    The TechNet Wiki Discussion Forum is a place for the TechNet Wiki Community to engage, question, organize, debate, help, influence and foster the TechNet Wiki content, platform and Community.

    Please note that this forum exists to discuss TechNet Wiki as a technology/application.

    As it's off-topic here, I am moving the question to the Where is the forum for... forum.

    Karl


    When you see answers and helpful posts, please click Vote As Helpful, Propose As Answer, and/or Mark As Answer.
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    Thursday, June 16, 2016 8:18 PM
    Moderator
  • Hello,

    You should ask in the Microsoft Dynamics Community Forums.

    As Microsoft's Dynamics Community forums are on a different platform, we cannot move the question for you.

    Karl


    When you see answers and helpful posts, please click Vote As Helpful, Propose As Answer, and/or Mark As Answer.
    My Blog: Unlock PowerShell
    My Book: Windows PowerShell 2.0 Bible
    My E-mail: -join('6D73646E5F6B61726C406F75746C6F6F6B2E636F6D'-split'(?<=\G.{2})'|%{if($_){[char][int]"0x$_"}})


    Thursday, June 16, 2016 8:22 PM
    Moderator