Error Message PLEASE HELP RRS feed

  • Question

  • Why are some of the employees getting this message? 


    "An error occured promoting this item to Microsoft Dynamics CRM. The Microsoft Dynamics CRM servcer could not be contacted or the user has insufficent permissions to perform this action. Do you want to send the e-mail? If you click Yes, the email will be sent out , but no corresponding activity will be created in Microsoft Dynamics CRM."



    Monday, May 2, 2011 3:03 PM


  • It is possibly a security issue. Review things like whether they have e-mail activity create rights, append to rights for contacts and other common entities.

    Leon Tribe

    Want to hear me talk about all things CRM? Check out my blog http://leontribe.blogspot.com/ or hear me tweet @leontribe
    Tuesday, May 3, 2011 7:16 AM

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