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Wiped PC, now wont show my XP copy as genuine,Help!:( RRS feed

  • Question

  • Hi, Iv'e recently bought a new pc. And i installed xp home and registered it as genuine as soon as i was on. And could see the advantages. But then due  to some gaming problems, connecting to other people, And from advice from a forumer. I Wiped/Reformatted my computer getting rid of all the files and starting from scratch once more. Now even though i have a genuine copy and have only used it for the same computer, it isnt seen as a genunie copy.Well im seriously annoyed after having spent the money for XP to not be able to enjoy the advantages just because i wiped my pc... Someone explain please what i can do to once again validate my copy as genuine. And also does this effect whether i will recieve my vista copy? which i was given with this copy of windows.

    Thank you to anyone who responds.
    Sunday, January 7, 2007 12:15 PM

Answers

  • Please follow this diagnostic troubleshooting procedure:

    1. Download and run the MGA Diagnostic Tool:   http://go.microsoft.com/fwlink/?linkid=52012    

    2. After running the MGA Diagnostic Tool, click
        on the "Windows" tab and then click on "Copy".

    3. Next, visit the following website and create a post in the
        "WGA Validation Problems" forum and paste the
        results of the WGA Diagnostic Data in a detailed post.
        http://forums.microsoft.com/Genuine/default.aspx?SiteID=25

    4. A WGA troubleshooting specialist will analyze the data and
        recommend an appropriate solution.

    Sunday, January 7, 2007 8:07 PM
    Moderator