i try to make update for window media player but it is blocked

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  A "Blocked VLK" is a Volume License Key that is valid, but was licensed solely to a corporation or larger enterprise/business. Blocked VLK's are Product Keys that Microsoft has received consent from the original owner to block usage of. A VL Product Key is non-transferrable to individuals. In order to resolve your non-genuine licensing issue, please visit: www.microsoft.com/genuine and click on "Validate Windows". When validation fails, click on the Get Genuine button which will provide information on how to acquire a WGA Kit.

  Thursday, January 3, 2008 2:30 PM

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  Good Morning Mahamedali,

   

          Thank you for posting your diagnostic information. We are sorry to hear about the problem your currently experiencing. Diagnostic results help our team in determining the root cause of your issue. The Windows XP Professional  product key installed on this computer was not assigned by Microsoft. The key is counterfeit and was most likely generated by a key generator. The product key found on your computer has been detected on multiple computers. Product keys are only allowed to be used on one computer unless otherwise specified in the end user licensing agreement (EULA).   You will find numerous sites where this key has been posted.  Use your favorite search engine and paste in the product key.  Below could be a possible scenario.    

   

              There are situations which can cause Windows and Office to become non-genuine. Let me give one example.  Customers have taken in their systems along with all the software received when purchasing their system. The customer picks up the system and viola' no problems whatsoever until they need to download an update or even a template used with MS Office. Suddenly their system is non-genuine. The customer's computer was not installed with their software but either a blocked Volume Licensing Key (VLK) or a keygen’d product key. Also the software could work for several weeks, months or even a year or more then suddenly becomes blocked. 

   

           This is why you may be seeing the "Software Counterfeiting" messages on your computer. You will need to uninstall Windows XP Professional before any further complications occur from being non-genuine. As a customer there are several options available for you to get Genuine. For details on the ways to “Get Genuine”, see the web page that outlined your validation failure details or http://www.microsoft.com/genuine .  It will provide all of the possible steps which you can take. Also please review the Validation Advisor for further guidance at:

  https://www.microsoft.com/genuine/selfhelp/ValidationHelp.aspx

   

  First, if this comes as a total surprise to you, please visit the retailer where you purchased the computer or operating system and let them know the operating system is a counterfeit copy.  Please print a copy of the diagnostic report so you may show them proof for the VLK status. Request they immediately reimburse you and/or provide a Genuine Copy.

   

  Windows Genuine Advantage (WGA) is here to help protect YOU, our valued customer. It is important for more people like you, who have become victims, to report piracy @ http://www.microsoft.com/piracy/default.mspx  . Microsoft legal will follow up on all leads provided.  Submitting piracy reports will assist in stopping unscrupulous business practices.  You may be eligible for free software if you have high quality counterfeit discs. 

   

                   Again, we are sorry to hear about your situation. Please be sure to backup or otherwise offload any data from the hard disk because a clean installation/reimaging will destroy all personal user data on the hard drive. Please don't hesitate re-posting if you need further assistance.

   

   

  Thank you,

   

  Stephen Holm, MS

  Thursday, January 3, 2008 4:50 PM
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  Hello Mahamedali,

   

                  I would really like to get a better understanding of this issue so we can better assist not only you but other users with similar problems as well.  Could you please submit a service request with Microsoft Product Support using the following link:  http://go.microsoft.com/fwlink/?LinkId=52029.  Please include the following information: 

   

  - Your product key for (Office or Windows), 

  -  Business location where purchased

  -  Business Address where purchased

  -  Phone number where purchased

  -  Point of Contact @ the Business (if you had any)

  -  If purchased on the internet please provide the website

  -  What alias was the individual using online?

  -  Provide us with your email address, telephone number and/or Cell number so we can reach you and  provide you with   an update.

  -  Did you purchase the computer brand new, used, @ an auction, off the internet or how?

  -  Is the computer a commercial built system or was the system custom built by a local shop?

  -  Do you have all the original software which was originally installed on the computer @ the time of purchase?

  - Last has the computer ever been turned in for repairs? 

   

   

           Also please run the diagnostic test again for inclusion with the support incident. This will enable us to review current information after any changes you may have made. Once you have done that, please reply back to this post and provide the SR # generated by the service request.  I will work with you and provide this information you provide to my supervisor.  Please let us know if you would be willing to do this!!

   

   

   Thank you very much.

   

   Stephen Holm, MS

  WGA Forum Manager
  

   

  Thursday, January 3, 2008 5:29 PM