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Add a button in the task bar RRS feed

  • Question

  • Hi,

    Well, I'd like to know if it was possible to add a button in the task bar in CRM 4.0.

    I explain :

    At the moment, to close a service activity, technician have to  click on "action", and select "close activity", the run a report that resume the activity, and export it in pdf.

    In order to gain time, they would like to be able to do all that in one click... So at first i'd like to know if it was possible to add a button to at least close the activity and open the report.

    Do you have any ideas about this?

    Thanks for help,

    Arka

    Tuesday, June 7, 2011 10:46 AM

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