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How does Alexa access Outlook calendar and email information RRS feed

  • Question

  • I have a few questions about how Alexa accesses information in Office 365 Outlook's calendar and email.

    1) Does the connection occur using Activesync, the O365 API, or some other mechanism?

    2) What permissions are needed on the email and calendar? Does Alexa require full owner permission?

    3) Can Alexa access be granted to the calendar, and not to Outlook email?

    4) I understand that the Alexa privacy setting "Manage how you data improves Alexa" can be turned off.  Does this fully protect the confidentiality of the user's Outlook calendar events and email messages? 

    Thank you in advance.

    Monday, February 24, 2020 9:13 PM

All replies

  • Hi ,

    Welcome to our forum. I researched a lot about how to access Outlook calendars and mails from Alexa and found that it is achieved by logging into your Outlook account on Alexa. I found some information which may be related to your questions, for your reference:
    How to Connect Your Calendar to Alexa?
    Alexa Email Support
    (Please Note: Since the web site is not hosted by Microsoft, the link may change without notice. Microsoft does not guarantee the accuracy of this information.)

    Since here we mainly focus on general issues about Outlook desktop client but your question is more related to Alexa, if the issue continues, it is suggested for you to try to consult the support of Alexa for better help.

    Hope this can be helpful.

    Regards,

    Jeff Yang


    Please remember to mark the replies as answers if they helped. If you have feedback for TechNet Subscriber Support, contact tnsf@microsoft.com.

    Tuesday, February 25, 2020 8:54 AM
  • Hi ,

    I'm writing to see if the reply above is helpful to you.

    Any update, please feel free to post back.


    Regards,

    Jeff Yang


    Please remember to mark the replies as answers if they helped. If you have feedback for TechNet Subscriber Support, contact tnsf@microsoft.com.


    Thursday, February 27, 2020 9:35 AM