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2 Product Keys? RRS feed

  • Question

  • Recently I formatted my computer and reinstalled windows. First time it went fine, but I forgot to format. Instead it just reinstalled windows which was not what I wanted to do as I had a virus and wanted to get rid of it. Before doing this I used Magical Jellybeans Keyfinder to get my PRODUCT KEY incase I would need it. Second time round, everything goes fine. Until it asked me for my product key. I typed it in thinking I would be okay, instead it shows me "Invalid Product Key". I then realised I could look on the bottom of my laptop and find it! No. The sticker had been worn down and I couldn't see ANY of the numbers/letters. The product key I had written down was the OEM SLP which was not the one on the sticker, the key on the sticker is the COA SLP. Could use the OEM SLP key to find the other product key?

    My computer is a Lenovo G550, so I could call up Lenovo and ask if they could help? I have the PRODUCT ID too so that could help.

     

    Thanks, I hope you guys can help me :)


    Monday, April 18, 2011 7:52 AM

Answers

  • "Gabe1210" wrote in message news:20421048-201d-45b8-9074-5822f6484771...

    Oh and I meant that I don't have the box which would of had the recovery disk/installation disk in.

     


    Still wouldn't have done you any good - most machines don't come with disks nowadays, as they use Recovery partitions, and/or force you to burn your own disks.
     
    If you're VERY lucky, you won't have deleted the Recovery partition (depending on how you reformatted the drive) If you don't have the manual to hand, you can download it from
    and see how to use the One-Key Recovery system
     
    Otherwise, you'll have to contact Lenovo and buy a set of Recovery disks for your system from them (or from restoredisks.com ).
     
    The OEM_SLP Key relies on data in the install disk to be able to self-activate the Key, in conjunction with data from the BIOS SLIC table. If any part of the system is missing or incorrect, then the whole thing fails, which is where you are now, as you say that you used a non-Lenovo disk for the reinstall (probably a Fujitsu recovery disk, in fact).
     
    The poor resilience of the COA Sticker is a perpetual problem - recently some laptop manufacturers have taken to putting the stickers inside the battery compartments to eliminate the issue. I just wish MS had done longer-term testing and solved the problem before millions of machines got stuck with it! There's stil no solution AFAIK, as no big manufacturer that I know of keeps records of what COA Key was issued with which computer, and MS has not revised the manufacturing of the stickers themselves. Hopefully they will do so in the near future!
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Monday, April 18, 2011 9:38 AM
    Moderator

All replies

  • I also ran the Windows Activation tool, which told me that the Windows 7 Installed on my laptop was genuine, yet it still says I need to activate my Windows in 30 days.
    Monday, April 18, 2011 8:15 AM
  • "Gabe1210" wrote in message news:fcda8847-7f6f-46d1-8de3-2b454eb0a245...

    Recently I formatted my computer and reinstalled windows. First time it went fine, but I forgot to format. Instead it just reinstalled windows which was not what I wanted to do as I had a virus and wanted to get rid of it. Before doing this I used Magical Jellybeans Keyfinder to get my PRODUCT KEY incase I would need it. Second time round, everything goes fine. Until it asked me for my product key. I typed it in thinking I would be okay, instead it shows me "Invalid Product Key". I then realised I could look on the bottom of my laptop and find it! No. The sticker had been worn down and I couldn't see ANY of the numbers/letters. The product key I had written down was the OEM SLP which was not the one on the sticker, the key on the sticker is the COA SLP. Could use the OEM SLP key to find the other product key?

    My computer is a Lenovo G550, so I could call up Lenovo and ask if they could help? I have the PRODUCT ID too so that could help.

     

    Thanks, I hope you guys can help me :)


    No the OEM_SLP Key is not at all related to the COA_SLP Key.
    From the sound of it, you didn't use the manufacturer's Recovery disks to do the reinstall, as these disks rarely require the input of any key.
     
    To properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool (download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
    Once saved, run the tool.
    Click on the Continue button, which will produce the report.
    To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.
     

     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Monday, April 18, 2011 8:21 AM
    Moderator
  • Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-74TDC-FHRMV-XB88W
    Windows Product Key Hash: oapGC3x6sND4JBSp2652COj8+UA=
    Windows Product ID: 00359-OEM-8992687-00009
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7600.2.00010300.0.0.003
    ID: {4002FE1F-59EA-4ED5-8D2B-1996E5AD15EE}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000000
    Build lab: 7600.win7_gdr.101026-1503
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{4002FE1F-59EA-4ED5-8D2B-1996E5AD15EE}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010300.0.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-XB88W</PKey><PID>00359-OEM-8992687-00009</PID><PIDType>2</PIDType><SID>S-1-5-21-587002272-1812499250-1980552617</SID><SYSTEM><Manufacturer>LENOVO</Manufacturer><Model>2958                </Model></SYSTEM><BIOS><Manufacturer>LENOVO</Manufacturer><Version>18CN37WW(V2.10)         </Version><SMBIOSVersion major="2" minor="5"/><Date>20090918000000.000000+000</Date></BIOS><HWID>1CBA3607018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>LENOVO</OEMID><OEMTableID>CB-01   </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7600.16385

    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00178-926-800009-02-1033-7600.0000-1072011
    Installation ID: 005224836364039873614556066176022112529180705261325523
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: XB88W
    License Status: Initial grace period
    Time remaining: 42900 minute(s) (29 day(s))
    Remaining Windows rearm count: 3
    Trusted time: 18-Apr-11 9:17:32 AM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 4:18:2011 09:13
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: MAAAAAEAAgABAAIAAAABAAAAAgABAAEAJJT+1xTOen/moRwC3CeIKg7R9pwCG1a4

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            PTLTD              APIC 
      FACP            LENOVO        CB-01  
      DBGP            LENOVO        CB-01  
      HPET            LENOVO        CB-01  
      BOOT            PTLTD         $SBFTBL$
      MCFG            LENOVO        CB-01  
      SLIC            LENOVO        CB-01  
      SSDT            PmRef        Cpu0Cst
      SSDT            PmRef        Cpu0Cst
      SSDT            PmRef        Cpu0Cst


    Thats what I got. I don't have the box for my computer anymore, stupidly.
    Monday, April 18, 2011 8:25 AM
  • "Gabe1210" wrote in message news:b9c25f60-75cc-4bba-8008-fb7c08aff99a...
    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-74TDC-FHRMV-XB88W
    Windows Product Key Hash: oapGC3x6sND4JBSp2652COj8+UA=
    Windows Product ID: 00359-OEM-8992687-00009
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7600.2.00010300.0.0.003



    Thats what I got. I don't have the box for my computer anymore, stupidly.
     
    (The box wouldn't tell you anything anyhow)
    The Key you are using here appears to be from a Fujitsu computer!
    You need to use the OEM_SLP Key from Lenovo -
    27GBM-Y4QQC-JKHXW-D9W83-FJQKD
    It may or may not work, depending on whether you've used the proper disk for reinstallation.
     
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Monday, April 18, 2011 8:39 AM
    Moderator
  • Thats the one I had found and written down. I just used it and I get "Error Code 0xC004E003" then it says "The Software Licensing service reported that the license evaluation failed.

    I did not have the windows disk so I downloaded a copy of Windows 7 Home Premium 32bit and burnt it on to a disk. The installation went fine until I formatted my C: drive.

    Monday, April 18, 2011 8:44 AM
  • Oh and I meant that I don't have the box which would of had the recovery disk/installation disk in.

     

    Monday, April 18, 2011 8:54 AM
  • "Gabe1210" wrote in message news:20421048-201d-45b8-9074-5822f6484771...

    Oh and I meant that I don't have the box which would of had the recovery disk/installation disk in.

     


    Still wouldn't have done you any good - most machines don't come with disks nowadays, as they use Recovery partitions, and/or force you to burn your own disks.
     
    If you're VERY lucky, you won't have deleted the Recovery partition (depending on how you reformatted the drive) If you don't have the manual to hand, you can download it from
    and see how to use the One-Key Recovery system
     
    Otherwise, you'll have to contact Lenovo and buy a set of Recovery disks for your system from them (or from restoredisks.com ).
     
    The OEM_SLP Key relies on data in the install disk to be able to self-activate the Key, in conjunction with data from the BIOS SLIC table. If any part of the system is missing or incorrect, then the whole thing fails, which is where you are now, as you say that you used a non-Lenovo disk for the reinstall (probably a Fujitsu recovery disk, in fact).
     
    The poor resilience of the COA Sticker is a perpetual problem - recently some laptop manufacturers have taken to putting the stickers inside the battery compartments to eliminate the issue. I just wish MS had done longer-term testing and solved the problem before millions of machines got stuck with it! There's stil no solution AFAIK, as no big manufacturer that I know of keeps records of what COA Key was issued with which computer, and MS has not revised the manufacturing of the stickers themselves. Hopefully they will do so in the near future!
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Monday, April 18, 2011 9:38 AM
    Moderator