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Windows Vista TM Build 6002 This copy of Windows in Not Genuine

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I bought my computer back in 2008. It is an HP. Windows Vista was pre-installed on the laptop. Recently I have been getting a message that Windows in Not Genuine. I am unable to read the sticker on the bottom of the laptop. What else am i able to do to correct this issues.

Thanks!

Thursday, February 16, 2012 3:21 PM

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"rere0521" wrote in message news:f4ff70d0-8c23-40c7-8c83-d7bfab87422c...

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Status: Invalid License
Validation Code: 50
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-27HYQ-XTKW2-WQD8Q
Windows Product Key Hash: U8YEZzymoD4DMyaMb32rPrNIS90=
Windows Product ID: 89583-OEM-7332157-00061
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.0.6002.2.00010300.2.0.003

Other data-->
SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>SLIC-MPC</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.0C</Version><SMBIOSVersion major="2" minor="4"/><Date>20080918000000.000000+000</Date></BIOS

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: no, invalid SLIC table

Here is the new report. Thanks!

Anne Marie

No change, unfortunately.

The problem is that your Operating System is unable to properly read the SLIC table in the BIOS – either because of minor corruption in the OS (possibly malware?), or a simple problem with the BIOS.

Your PC is using the original OEM_SLP Product Key that came with the computer – this Key requires the proper values in the SLIC table to be able to self-activate.

The normal solution is simply to change the Key to the one on the COA sticker, and activate that one over the internet, or over the phone.

VERY occasionally the problem can be solved by updating the BIOS with suitable code – which you have to get from the manufacturer.

A BIOS Update is simple to do (especially with HP machines, if I remember right) – but it’s one of the few things that can turn your machine into an expensive doorstop, so make sure that you follow the manufacturer’s instructions, and that you get the right update for your machine.

Go to the HP website, and the downloads section for your make and model – look for the latest BIOS Update for it (If it says for Windows 7, pick an earlier one that doesn’t!) and download it. Follow the instructions on the site for installation.

If you have problems deciding which one, let us know the EXACT make and model (and preferably the serial number) of your machine.

Once installed, reboot again, and post a new MGADiag report

Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
- Proposed as answer by Noel D PatonModerator Tuesday, February 21, 2012 11:43 AM
- Marked as answer by Darin Smith MS Tuesday, February 21, 2012 9:36 PM
Thursday, February 16, 2012 10:50 PM

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"rere0521" wrote in message news:fcf0e748-5186-4351-82db-c8759a74fa96...

I bought my computer back in 2008. It is an HP. Windows Vista was pre-installed on the laptop. Recently I have been getting a message that Windows in Not Genuine. I am unable to read the sticker on the bottom of the laptop. What else am i able to do to correct this issues.

Thanks!

To properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool (download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )

Once saved, run the tool.

Click on the Continue button, which will produce the report.

To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.

- **in your own thread**, please

Please also state the Version and Edition of Windows quoted on your COA sticker (if you have one) on the case of your machine, but do NOT quote the Key on the sticker!

http://www.microsoft.com/howtotell/content.aspx?pg=coa

Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

Thursday, February 16, 2012 5:19 PM

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Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Status: Invalid License
Validation Code: 50
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-27HYQ-XTKW2-WQD8Q
Windows Product Key Hash: U8YEZzymoD4DMyaMb32rPrNIS90=
Windows Product ID: 89583-OEM-7332157-00061
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.0.6002.2.00010300.2.0.003
ID: {21A4F7FC-B2AE-4362-8D85-DD8719E4FBA2}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: Registered, 1.9.42.0
Signed By: Microsoft
Product Name: Windows Vista (TM) Home Premium
Architecture: 0x00000009
Build lab: 6002.vistasp2_gdr.110617-0336
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 100 Genuine
Microsoft Office Home and Student 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{21A4F7FC-B2AE-4362-8D85-DD8719E4FBA2}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6002.2.00010300.2.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-WQD8Q</PKey><PID>89583-OEM-7332157-00061</PID><PIDType>2</PIDType><SID>S-1-5-21-2120853289-551557717-3001576212</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>SLIC-MPC</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.0C</Version><SMBIOSVersion major="2" minor="4"/><Date>20080918000000.000000+000</Date></BIOS><HWID>89303507018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>5247886AFF86F2C</Val><Hash>90wH6jM0E3+fVr3JXsYf0YXg7cs=</Hash><Pid>81602-918-3398955-68490</Pid><PidType>1</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.0.6002.18005

Windows Activation Technologies-->
N/A

HWID Data-->
HWID Hash Current: MAAAAAEAAQABAAIAAQABAAAAAgABAAEA6GHuyRKT5Fni0GwICjHy9PRysPZ6LCqF

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: no, invalid SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC   HPQOEM  SLIC-MPC
FACP   HPQOEM  SLIC-MPC
HPET   HPQOEM  SLIC-MPC
BOOT   HPQOEM  SLIC-MPC
MCFG   HPQOEM  SLIC-MPC
ASF!   HPQOEM  SLIC-MPC
SLIC   HPQOEM  SLIC-MPC
SSDT   PmRef  CpuPm

I am running windows vista.
Anne Marie

Thursday, February 16, 2012 5:31 PM
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"rere0521" wrote in message news:504a549d-2555-41e3-9ee3-7b7be4a25303...

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Status: Invalid License
Validation Code: 50
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-27HYQ-XTKW2-WQD8Q
Windows Product Key Hash: U8YEZzymoD4DMyaMb32rPrNIS90=
Windows Product ID: 89583-OEM-7332157-00061
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.0.6002.2.00010300.2.0.003

Other data-->
SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>SLIC-MPC</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.0C</Version><SMBIOSVersion major="2" minor="4"/><Date>20080918000000.000000+000</Date></BIOS

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: no, invalid SLIC table

I am running windows vista.

Anne Marie

It appears that the installation has never been validated – doing so may actually help fix it.

Please go to www.microsoft.com/gneuine/validate and see what happens – it will probably fail, but may pass.

If it does fail, close Internet Explorer, and please then try the following:-

(again, it it unlikely to work, but you have eliminated your best option when you say that your COA sticker is unreadable)

Please try the below steps to recreate the Store with the correct data.

1) Open an Internet Browser window.
2) Type: %windir%\system32 into the browser address bar.
3) Find the file CMD.exe
4) Right-Click on CMD.exe and select 'Run as Administrator'
5) Type: net stop slsvc (it may ask you if you are sure, select yes)
6) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareLicensing
7) Type: rename tokens.dat tokens.bar
8) Type: cd %windir%\system32
9) Type: net start slsvc
10) Type: cscript slmgr.vbs -rilc (It may take a long time for this to complete, please be patient)
11) Restart your computer twice.

You may be asked to enter your COA Key and/or Activate.

Once complete, run another MGADiag report and post back with the results

Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
- Marked as answer by Darin Smith MS Thursday, February 16, 2012 8:17 PM
- Unmarked as answer by Carey FrischMVP, Editor Sunday, February 19, 2012 10:21 PM
Thursday, February 16, 2012 5:46 PM

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Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Status: Invalid License
Validation Code: 50
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-27HYQ-XTKW2-WQD8Q
Windows Product Key Hash: U8YEZzymoD4DMyaMb32rPrNIS90=
Windows Product ID: 89583-OEM-7332157-00061
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.0.6002.2.00010300.2.0.003
ID: {21A4F7FC-B2AE-4362-8D85-DD8719E4FBA2}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: Registered, 1.9.42.0
Signed By: Microsoft
Product Name: Windows Vista (TM) Home Premium
Architecture: 0x00000009
Build lab: 6002.vistasp2_gdr.110617-0336
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 100 Genuine
Microsoft Office Home and Student 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{21A4F7FC-B2AE-4362-8D85-DD8719E4FBA2}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6002.2.00010300.2.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-WQD8Q</PKey><PID>89583-OEM-7332157-00061</PID><PIDType>2</PIDType><SID>S-1-5-21-2120853289-551557717-3001576212</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>SLIC-MPC</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.0C</Version><SMBIOSVersion major="2" minor="4"/><Date>20080918000000.000000+000</Date></BIOS><HWID>89303507018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>5247886AFF86F2C</Val><Hash>90wH6jM0E3+fVr3JXsYf0YXg7cs=</Hash><Pid>81602-918-3398955-68490</Pid><PidType>1</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.0.6002.18005

Windows Activation Technologies-->
N/A

HWID Data-->
HWID Hash Current: MAAAAAEAAQABAAIAAQABAAAAAgABAAEA6GHuyRKT5Fni0GwICjHy9PRysPZ6LCqF

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: no, invalid SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC   HPQOEM  SLIC-MPC
FACP   HPQOEM  SLIC-MPC
HPET   HPQOEM  SLIC-MPC
BOOT   HPQOEM  SLIC-MPC
MCFG   HPQOEM  SLIC-MPC
ASF!   HPQOEM  SLIC-MPC
SLIC   HPQOEM  SLIC-MPC
SSDT   PmRef  CpuPm

Here is the new report. Thanks!
Anne Marie

Thursday, February 16, 2012 9:43 PM
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"rere0521" wrote in message news:f4ff70d0-8c23-40c7-8c83-d7bfab87422c...

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Status: Invalid License
Validation Code: 50
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-27HYQ-XTKW2-WQD8Q
Windows Product Key Hash: U8YEZzymoD4DMyaMb32rPrNIS90=
Windows Product ID: 89583-OEM-7332157-00061
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.0.6002.2.00010300.2.0.003

Other data-->
SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>SLIC-MPC</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.0C</Version><SMBIOSVersion major="2" minor="4"/><Date>20080918000000.000000+000</Date></BIOS

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: no, invalid SLIC table

Here is the new report. Thanks!

Anne Marie

No change, unfortunately.

The problem is that your Operating System is unable to properly read the SLIC table in the BIOS – either because of minor corruption in the OS (possibly malware?), or a simple problem with the BIOS.

Your PC is using the original OEM_SLP Product Key that came with the computer – this Key requires the proper values in the SLIC table to be able to self-activate.

The normal solution is simply to change the Key to the one on the COA sticker, and activate that one over the internet, or over the phone.

VERY occasionally the problem can be solved by updating the BIOS with suitable code – which you have to get from the manufacturer.

A BIOS Update is simple to do (especially with HP machines, if I remember right) – but it’s one of the few things that can turn your machine into an expensive doorstop, so make sure that you follow the manufacturer’s instructions, and that you get the right update for your machine.

Go to the HP website, and the downloads section for your make and model – look for the latest BIOS Update for it (If it says for Windows 7, pick an earlier one that doesn’t!) and download it. Follow the instructions on the site for installation.

If you have problems deciding which one, let us know the EXACT make and model (and preferably the serial number) of your machine.

Once installed, reboot again, and post a new MGADiag report

Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
- Proposed as answer by Noel D PatonModerator Tuesday, February 21, 2012 11:43 AM
- Marked as answer by Darin Smith MS Tuesday, February 21, 2012 9:36 PM
Thursday, February 16, 2012 10:50 PM

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What is the exact model number of your HP computer?
Carey Frisch

Sunday, February 19, 2012 10:22 PM

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No reply from the original Poster.

Issue is assumed to be resolved.
Darin MS

Tuesday, February 21, 2012 9:36 PM

Answered by:

Windows Vista TM Build 6002 This copy of Windows in Not Genuine

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