Hi,
I recall during the OCS ignite lab, that whenever I keyed in an extension for eg."1234" in the search box, the Commuicator client was able to resolve it to a contact and display it. After normalization it became something like +14255551234. So in a way I knew who that extension belonged to.
However now when I am building a new OCS machine from scratch I cannot get the communicator client to behave the same way, all i see is just the normalized number appearing under 'Recent Contacts'. The call however still works perfectly and the incoming call prompt also does reverse number lookup perfectly, in a sense I can see who is calling me instead of just the source number.
Any help will be great in solving this issue.