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Nicrosoft Genuine Validation Tool RRS feed

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    I purchased and downloaded Office Enterprise 2007 from www.pick-go.com on 28 April 2008
    I have been delighted with the product and all has been working perfectly.
    Since installation I have visited the Microsoft Software update site several times and have had no problems with updates to my Windows XP or my Office Enterprise 2007, including update KB892130 - "Windows genuine advantage validation tool" updated 29 April.
    Today I wanted to apply an Add-On to Word for converting to PDF files. I followed instruction which took me to the Microsfot downloads site. The first process was to go through the genuine MS software validation process. Sadly this failed with the message that my Office Enterprise 2007 software had an invalid product key. They state that my product key is one issued to a corporate organisation.
    I have run MGA and paste the data ollected below
     

    Diagnostic Report (1.7.0095.0):

    -----------------------------------------

    WGA Data-->

    Validation Status: Genuine

    Validation Code: 0

    Online Validation Code: N/A

    Cached Validation Code: N/A

    Windows Product Key: *****-*****-XP796-PPPXQ-79PK8

    Windows Product Key Hash: +Xb6xTJNVv9EXRWmhEFQOkn3sQA=

    Windows Product ID: 76477-OEM-2164942-04287

    Windows Product ID Type: 3

    Windows License Type: OEM System Builder

    Windows OS version: 5.1.2600.2.00010300.3.0.hom

    CSVLK Server: N/A

    CSVLK PID: N/A

    ID: {35637B18-AD2F-4335-854C-63CA9E95D793}(3)

    Is Admin: Yes

    TestCab: 0x0

    WGA Version: Registered, 1.7.69.2

    Signed By: Microsoft

    Product Name: N/A

    Architecture: N/A

    Build lab: N/A

    TTS Error: N/A

    Validation Diagnostic: 025D1FF3-171-1

    Resolution Status: N/A

     

    WgaER Data-->

    ThreatID(s): N/A

    Version: N/A

     

    WGA Notifications Data-->

    Cached Result: 0

    File Exists: Yes

    Version: 1.7.17.0

    WgaTray.exe Signed By: Microsoft

    WgaLogon.dll Signed By: Microsoft

     

    OGA Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

    WGATray.exe Signed By: Microsoft

    OGAAddin.dll Signed By: N/A, hr = 0x80070002

     

    OGA Data-->

    Office Status: 103 Blocked VLK

    Microsoft Office Enterprise 2007 - 103 Blocked VLK

    OGA Version: Registered, 1.6.28.0

    Signed By: Microsoft

    Office Diagnostics: 025D1FF3-171-1

     

    Browser Data-->

    Proxy settings: N/A

    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)

    Default Browser: F:\Program Files\Internet Explorer\IEXPLORE.exe

    Download signed ActiveX controls: Prompt

    Download unsigned ActiveX controls: Disabled

    Run ActiveX controls and plug-ins: Allowed

    Initialize and script ActiveX controls not marked as safe: Disabled

    Allow scripting of Internet Explorer Webbrowser control: Disabled

    Active scripting: Allowed

    Script ActiveX controls marked as safe for scripting: Allowed

     

    File Scan Data-->

     

    Other data-->

    Office Details: <GenuineResults><MachineData><UGUID>{35637B18-AD2F-4335-854C-63CA9E95D793}</UGUID><Version>1.7.0095.0</Version><OS>5.1.2600.2.00010300.3.0.hom</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-79PK8</PKey><PID>76477-OEM-2164942-04287</PID><PIDType>3</PIDType><SID>S-1-5-21-1275210071-527237240-839522115</SID><SYSTEM><Manufacturer>System Manufacturer</Manufacturer><Model>System Name</Model></SYSTEM><BIOS><Manufacturer>Award Software, Inc.</Manufacturer><Version>ASUS P4B533 ACPI BIOS Revision 1015</Version><SMBIOSVersion major="2" minor="3"/><Date>20030429000000.000000+000</Date></BIOS><HWID>0EF23A1701842042</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><BRT/></MachineData><Software><Office><Result>103</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>103</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>ACD7202654E586</Val><Hash>fFic3JgCreGGRxyF8uMWB4R4Jcg=</Hash><Pid>89388-707-1528066-65151</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="103"/><App Id="16" Version="12" Result="103"/><App Id="18" Version="12" Result="103"/><App Id="19" Version="12" Result="103"/><App Id="1A" Version="12" Result="103"/><App Id="1B" Version="12" Result="103"/><App Id="44" Version="12" Result="103"/><App Id="A1" Version="12" Result="103"/><App Id="BA" Version="12" Result="103"/></Applications></Office></Software></GenuineResults> 

     

    Monday, May 19, 2008 8:16 AM

Answers

  • nickmaguire,

     

     

    We are sorry to hear about the problem your currently experiencing. I can see right away what the issue is and why you are not passing validation.  Unfortunately, the product key used to install the Office Enterprise 2007 is a Volume License Key (VLK) that has been blocked per the request of the legal VLK holder.  As a rule, VLK editions Office should not be sold to individual consumers. Businesses, schools and governments normally use VLK editions for flexibility in installing many computers. Also, Volume Licenses MS Office are Upgrade licenses ONLY and cannot be used as the original or base license for a new computer.

     

     

    Also please review the Validation Advisor for further guidance at:

    https://www.microsoft.com/genuine/selfhelp/ValidationHelp.aspx

     

        First, if this comes as a total surprise to you, please visit the retailer where you purchased the software and let them know the software is a counterfeit copy.  Please print a copy of the diagnostic report so you may show them proof for the VLK status. Request they immediately reimburse you and/or provide a Genuine Copy.

     

    Windows Genuine Advantage (WGA) is here to help protect YOU, our valued customer. It is important for more people like you to report piracy @ http://www.microsoft.com/piracy/default.mspx  who have become victims. Microsoft legal will follow up on all leads provided.  Submitting piracy reports will assist in stopping unscrupulous business practices.  We CANNOT determine the "Quality" level of non-Genuine submissions and cannot guarantee such a thing here on the forum. You may be eligible for free software if you have high quality counterfeit discs as illustrated here:

    http://www.microsoft.com/resources/howtotell/content.aspx?displaylang=en&pg=counterfeit

     

                     Again, we are sorry to hear about your situation. Please be sure to backup or otherwise offload any data from the hard disk because a clean installation/reimaging will destroy all personal user data on the hard drive. Please don't hesitate re-posting if you need further assistance. 

     

     

    Lori MS
    Thursday, May 22, 2008 7:01 PM