I Purchased a copy of Office Professional Edition though my work place in a deal with Microsoft.
I'm trying to install it and it want's a 25 character product code. It says to check the original CD package or the certificate of Authority on the box.
The certificate of authority has a 14 digit number.
Sail fish's stick on the mud response does not make using Microsoft products less torturous.
Yes, the product was purchased through microsoft and has their sticker.
I know I have a valid product which I have previosly installed and I have a 14 digit code.
Am I screwed by Microsoft again, there a way to get this purchased product installed using the 14 digit code or is there a way to obtain valid product code.
I paid $100 for this.
- Split by StephenHolm Thursday, July 24, 2008 9:46 PM Posted in other User's Thread
The purpose of this forum is the support of Windows Genuine Advantage (WGA) program. Your question is off topic but I will attempt to provide information steering you toward a resolution. First Joe Microsoft is not "screwing" you as you are referencing. Please we ask do not make accusations and/or use language in the forums. Thank you.
There are two programs. The Home User Program (HUP) & Employee Purchase Program (EPP) https://hup.microsoft.com/ and the https://epp.microsoft.com/ Please contact your systems administration section or their respective delegate which program/s were chosen for their employees. Next I recommend you contact the Systems Administration and/or delegate and explain what you are experiencing.
The Home User Program (HUP) located @: http://www.microsoft.com/licensing/sa/benefits/home_use_rights.mspx will provide you with program details. The Home Use Program is a benefit of Microsoft Software Assurance for Volume Licensing that adds to your organization's work/life initiatives. By giving employees the flexibility to use the same software at work and at home, the Home Use Program helps increase employee productivity, reduce IT burden, and promote employee job satisfaction.
With this benefit, eligible employees can obtain a licensed copy of most 2007 Microsoft Office system desktop programs to install and use on a home computer. Employees pay only for media (CDs), shipping, and handling. When your employees take advantage of this program, your organization's bottom line benefits too.
The Employee Purchase Program (EPP) http://www.microsoft.com/licensing/sa/benefits/epp.mspx is Volume Licensing benefit which gives employees discounts on the most popular Microsoft productivity and consumer products. Employees can save money on software products for home management and entertainment, including Windows Vista, Microsoft Office, Xbox games, and Zune (United States only). Since the program is Volume Licensing distribution again I would say please seek support from your companies system administration or whomever they delegate this responsibility.
Please visit Discussions in Windows XP General Forum and post your question.
Here is the link:
http://www.microsoft.com/windowsxp/expertzone/newsgroups/reader.mspx?dg=microsoft.public.windowsxp.general&lang=en&cr=US . If you should have other non-WGA questions please visit our other communities for helpful information here: http://www.microsoft.com/atwork/community.mspx
Employee Purchase Program Questions:
Home User Program Questions:
Hopefully this has helped in some way Joe.
Stephen Holm, MS
- Marked as answer by StephenHolm Thursday, July 24, 2008 11:14 PM