locked
So frustrated with false genuine report RRS feed

  • Question

  • I'm did the MS Genuine Update (as I do all of the MS updates) and my MS Office has been giving me non-genuine reports since. Now it's saying I have 5 days or it's going to flag me.

    I'm running a genuine copy of Vista and Office 2007 on my machine.
    I'm about to upgrade to Windows 7 (also a genuine copy).

    Originally, I got an OGAplugin and it failed.

    A friend of mine went me a WGAplugin and it passed, but I'm still getting the errors when I open Outlook and what not.

    I'd like to get this fixed before I deal with my Windows 7 install.

    I'm not as savvy as some of your posters... please help.
    • Moved by Carey FrischMVP Thursday, November 5, 2009 4:34 PM Moved to relevant category (From:Windows XP Genuine Advantage Validation Issues (Windows XP))
    Thursday, November 5, 2009 9:07 AM

Answers

  • Hello mcole97,

    Here is a snippet of your mgadiag report:

    OGA Data-->
    Office Status: 108 Invalid VLK
    Microsoft Office Enterprise 2007 - 108 Invalid VLK

    Microsoft Office Visio Professional 2007 - 100 Genuine
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005


    Your installation of Office Enterprise 2007 is a nongenuine installation.  It is a volume licensing installation that was done with an Invalid Volume Licensing Key.  Invalid VLKs are made by a pirating program called a Key Generator, or keygen, for short.  The product key was never one that was issued by Microsoft.

    Normally, legitimate users of Volume Licensing editions of Office are associated with larger business, educational, or governmental organizations.  If that's you, please contact your organization's IT support staff for further assistance.

    If your use of this installation of Office Enterprise 2007 is not associated with a larger business, educational, or governmental organization, and you purchased the installed copy of Office Enterprise 2007 thinking that it was a retail license to be sold to individual consumers, it is likely that you are a victim of software piracy or counterfeiting.  As an individual consumer, you should never have been sold Volume Licensing (VL) materials such as the VL installation CD, and you certainly should not have received an Invalid Product Key for Office Enterprise 2007.  You should have been sold Genuine retail licensed software.

    If so, your first course of action is to confront your seller with this information and demand either a full refund or to receive the genuine software you paid for.

    If the seller refuses to help, please file a piracy report at
    www.microsoft.com/piracy.  Also, depending upon whether you received "high quality" counterfeit materials, you may qualify for the Office Complimentary Offer or for the Office Genuine Advantage discounted offer.  Please see the FAQ here:  http://www.microsoft.com/genuine/downloads/FAQ.aspx?displaylang=en#ID0EKNAC  If you think that you qualify for the Genuine Office Offer, apply for the Offer thru the Learn More Online link that the OGA Notifier is displaying.
     
    Your installation of Office Visio Professional 2007 could also be a nongenuine installation.  As you can see in the snippet above, the mgadiag utility is showing that the Product Key used to install Office Visio Professional 2007 is genuine.  However, the license for this installation of Office Visio Professional 2007 is also a Volume License, and if you do not have a current and valid Volume Licensing Agreement to run front Page, your usage of Office Visio Professional 2007, regardless of whether the Product Key is Genuine or not, would be a nongenuine usage.  The fact that the Product Key for Office Visio Professional 2007 is still Genuine means that the organization that originally purchased the Volume License for that Office Visio Professional 2007 Product Key is still in Good Standing with their Volume Licensing Agreement.  That Product Key is rightfully their Product Key, and no one else's.


    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    Friday, November 6, 2009 5:31 PM
  • Hello mcole97,

    Here is a snippet form your most redcent mgadiag report:

    OGA Data-->
    Office Status: 108 Invalid VLK
    Microsoft Office Enterprise 2007 - 108 Invalid VLK
    Microsoft Office Visio Professional 2007 - 100 Genuine
    Microsoft Office Professional 2007 - 101 Not Activated
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Your computer now has two installations of Office, one nongenuine and one not activated, and one installation of Visio Professional, a volume licensing installation.

    Here's what to do:

    1.  From the Programs applet in Control Panel, uninstall Vision Professional 2007.  Restart.

    2.  Next, uninstall Office Enterprise 2007.  Restart the computer twice.

    3.  Open up an Office Professional 2007 program such as Word 2007.  At this point the Activation Wizard should begin.  If som, activate Office online normally.  If no Activation Wizard, click the Office button, then Word options, then Resources, then click the Activate [Word][Office] button.

    4.  After activation, restart.

    5.  Now visit www.microsoft.com/genuine and click on the Validate Office button.  Restart once more.

    6.  Next open an Office Professional 2007 program such as Word 2007.  At this point  you should not be receiving any nongenuine notices.  If no notices, you are done.

    7.  If you continue to see nongenuine notices, please come back here and post a fresh mgadiag report.  It may be that there is some cleanup that needs to be done from the remnants of the nongenuine Office Enterprise 2007 installation.
    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    Sunday, November 8, 2009 2:14 AM

All replies

  • To help us analyze and troubleshoot a non-genuine notification issue you may be experiencing, please download and run the Microsoft Genuine Advantage Diagnostics Tool

    Once you run the tool, click on the Continue button, then click on the Copy button and paste the report into your post, along with your question.

    Thank you!

     


    Carey Frisch
    Thursday, November 5, 2009 4:34 PM
  • Diagnostic Report (1.9.0011.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0

    Cached Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-YT3WQ-3VVXY-9KV7G
    Windows Product Key Hash: sU7C5dh0jibMUNH2BOTc1qO3XhA=
    Windows Product ID: 00426-292-1660976-85094
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7600.2.00010100.0.0.001
    ID: {0E7EB33D-047C-4B22-A547-138ED7F3EFF1}(1)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Ultimate
    Architecture: 0x00000000
    Build lab: 7600.win7_rtm.090713-1255
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: 6.0.6002.16398

    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: 2.0.48.0
    OGAExec.exe Signed By: Microsoft
    OGAAddin.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 108 Invalid VLK
    Microsoft Office Enterprise 2007 - 108 Invalid VLK
    Microsoft Office Visio Professional 2007 - 100 Genuine
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{0E7EB33D-047C-4B22-A547-138ED7F3EFF1}</UGUID><Version>1.9.0011.0</Version><OS>6.1.7600.2.00010100.0.0.001</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-9KV7G</PKey><PID>00426-292-1660976-85094</PID><PIDType>5</PIDType><SID>S-1-5-21-3757793338-1711537366-3640656744</SID><SYSTEM><Manufacturer>Gigabyte Technology Co., Ltd.</Manufacturer><Model>G31M-ES2L </Model></SYSTEM><BIOS><Manufacturer>Award Software International, Inc.</Manufacturer><Version>F5</Version><SMBIOSVersion major="2" minor="4"/><Date>20081106000000.000000+000</Date></BIOS><HWID>254F3A07018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>108</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>108</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>64BC76978749586</Val><Hash>GW6PzcEVEDTVKeO5Ym5UUm41dBk=</Hash><Pid>89388-707-0441865-65645</Pid><PidType>14</PidType></Product><Product GUID="{90120000-0051-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Visio Professional 2007</Name><Ver>12</Ver><Val>3AB862DE70D8D86</Val><Hash>UfpXsJvSSVcPufbDdjd0NK73+ug=</Hash><Pid>89405-707-4159871-63127</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="108"/><App Id="16" Version="12" Result="108"/><App Id="18" Version="12" Result="108"/><App Id="19" Version="12" Result="108"/><App Id="1A" Version="12" Result="108"/><App Id="1B" Version="12" Result="108"/><App Id="44" Version="12" Result="108"/><App Id="53" Version="12" Result="100"/><App Id="A1" Version="12" Result="108"/><App Id="BA" Version="12" Result="108"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7600.16385

    Name: Windows(R) 7, Ultimate edition
    Description: Windows Operating System - Windows(R) 7, RETAIL channel
    Activation ID: ac96e1a8-6cc4-4310-a4ff-332ce77fb5b8
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00426-00170-292-166097-00-1033-7600.0000-3092009
    Installation ID: 009516803821591346712004697656958006661994735154264420
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: 9KV7G
    License Status: Initial grace period
    Time remaining: 42480 minute(s) (29 day(s))
    Remaining Windows rearm count: 4
    Trusted time: 11/5/2009 10:29:53 PM

    HWID Data-->
    HWID Hash Current: LAAAAAEAAgABAAEAAAABAAAAAQABAAEAeqgewC72qnYG6KqJ7quQDWreRso=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            GBT           GBTUACPI
      FACP            GBT           GBTUACPI
      HPET            GBT           GBTUACPI
      MCFG            GBT           GBTUACPI
      SSDT            PmRef        CpuPm


    QUESTION: According to the above, mine is genuine. But, I'm getting the following message when I try to open Outlook:

    Microsoft Office Genuine Advantage
    This copy of Microsoft Office is not genuine.

    In 5 day(s). Office applications will be marked as not genuine.
    Genuine Office helps guard against vulnerabilities that may exist in non-genuine copies.
    Click Learn More for online details and help identifying the best way to get genuine Microsoft Office.
    Learn More === Remind Me Later

    When I click on learn more, it simply takes me to a place to buy the software.]

    QUESTION: WHAT DO I DO? My Office 2007 is legit.
    Friday, November 6, 2009 5:38 AM
  • Hello mcole97,

    Here is a snippet of your mgadiag report:

    OGA Data-->
    Office Status: 108 Invalid VLK
    Microsoft Office Enterprise 2007 - 108 Invalid VLK

    Microsoft Office Visio Professional 2007 - 100 Genuine
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005


    Your installation of Office Enterprise 2007 is a nongenuine installation.  It is a volume licensing installation that was done with an Invalid Volume Licensing Key.  Invalid VLKs are made by a pirating program called a Key Generator, or keygen, for short.  The product key was never one that was issued by Microsoft.

    Normally, legitimate users of Volume Licensing editions of Office are associated with larger business, educational, or governmental organizations.  If that's you, please contact your organization's IT support staff for further assistance.

    If your use of this installation of Office Enterprise 2007 is not associated with a larger business, educational, or governmental organization, and you purchased the installed copy of Office Enterprise 2007 thinking that it was a retail license to be sold to individual consumers, it is likely that you are a victim of software piracy or counterfeiting.  As an individual consumer, you should never have been sold Volume Licensing (VL) materials such as the VL installation CD, and you certainly should not have received an Invalid Product Key for Office Enterprise 2007.  You should have been sold Genuine retail licensed software.

    If so, your first course of action is to confront your seller with this information and demand either a full refund or to receive the genuine software you paid for.

    If the seller refuses to help, please file a piracy report at
    www.microsoft.com/piracy.  Also, depending upon whether you received "high quality" counterfeit materials, you may qualify for the Office Complimentary Offer or for the Office Genuine Advantage discounted offer.  Please see the FAQ here:  http://www.microsoft.com/genuine/downloads/FAQ.aspx?displaylang=en#ID0EKNAC  If you think that you qualify for the Genuine Office Offer, apply for the Offer thru the Learn More Online link that the OGA Notifier is displaying.
     
    Your installation of Office Visio Professional 2007 could also be a nongenuine installation.  As you can see in the snippet above, the mgadiag utility is showing that the Product Key used to install Office Visio Professional 2007 is genuine.  However, the license for this installation of Office Visio Professional 2007 is also a Volume License, and if you do not have a current and valid Volume Licensing Agreement to run front Page, your usage of Office Visio Professional 2007, regardless of whether the Product Key is Genuine or not, would be a nongenuine usage.  The fact that the Product Key for Office Visio Professional 2007 is still Genuine means that the organization that originally purchased the Volume License for that Office Visio Professional 2007 Product Key is still in Good Standing with their Volume Licensing Agreement.  That Product Key is rightfully their Product Key, and no one else's.


    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    Friday, November 6, 2009 5:31 PM
  • So I'm staring at my MS Office 2007 Professional box (that I am the original owner of) and wondering how this is so.

    What do I need to do, a reinstall?
    Saturday, November 7, 2009 7:02 AM
  • I reinstalled both discs and entered the key code on the back of the slider in the sliding box.

    Interestingly, when it pulled up the thing for the Accounting 08, it put in a key code different from the one I entered. Since it seemed specific to Accounting 08 (which I don't even use), I just clicked finish.

    Here is my new report, please tell me if it's okay now:

    Diagnostic Report (1.9.0011.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0

    Cached Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-YT3WQ-3VVXY-9KV7G
    Windows Product Key Hash: sU7C5dh0jibMUNH2BOTc1qO3XhA=
    Windows Product ID: 00426-292-1660976-85094
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7600.2.00010100.0.0.001
    ID: {0E7EB33D-047C-4B22-A547-138ED7F3EFF1}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Ultimate
    Architecture: 0x00000000
    Build lab: 7600.win7_rtm.090713-1255
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: 6.0.6002.16398

    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: 2.0.48.0
    OGAExec.exe Signed By: Microsoft
    OGAAddin.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 108 Invalid VLK
    Microsoft Office Enterprise 2007 - 108 Invalid VLK
    Microsoft Office Visio Professional 2007 - 100 Genuine
    Microsoft Office Professional 2007 - 101 Not Activated
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{0E7EB33D-047C-4B22-A547-138ED7F3EFF1}</UGUID><Version>1.9.0011.0</Version><OS>6.1.7600.2.00010100.0.0.001</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-9KV7G</PKey><PID>00426-292-1660976-85094</PID><PIDType>5</PIDType><SID>S-1-5-21-3757793338-1711537366-3640656744</SID><SYSTEM><Manufacturer>Gigabyte Technology Co., Ltd.</Manufacturer><Model>G31M-ES2L </Model></SYSTEM><BIOS><Manufacturer>Award Software International, Inc.</Manufacturer><Version>F5</Version><SMBIOSVersion major="2" minor="4"/><Date>20081106000000.000000+000</Date></BIOS><HWID>254F3A07018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>108</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>108</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>64BC76978749586</Val><Hash>GW6PzcEVEDTVKeO5Ym5UUm41dBk=</Hash><Pid>89388-707-0441865-65645</Pid><PidType>14</PidType></Product><Product GUID="{90120000-0051-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Visio Professional 2007</Name><Ver>12</Ver><Val>3AB862DE70D8D86</Val><Hash>UfpXsJvSSVcPufbDdjd0NK73+ug=</Hash><Pid>89405-707-4159871-63127</Pid><PidType>14</PidType></Product><Product GUID="{91120000-0014-0000-0000-0000000FF1CE}"><LegitResult>101</LegitResult><Name>Microsoft Office Professional 2007</Name><Ver>12</Ver><Val>BFCD3BCF4940F10</Val><Hash>68qkkaiY/XOhntqrRV67TT1K0Hk=</Hash><Pid>81605-904-9171881-65060</Pid><PidType>1</PidType></Product></Products><Applications><App Id="15" Version="12" Result="108"/><App Id="16" Version="12" Result="108"/><App Id="18" Version="12" Result="108"/><App Id="19" Version="12" Result="108"/><App Id="1A" Version="12" Result="108"/><App Id="1B" Version="12" Result="108"/><App Id="44" Version="12" Result="108"/><App Id="53" Version="12" Result="100"/><App Id="A1" Version="12" Result="108"/><App Id="BA" Version="12" Result="108"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7600.16385

    Name: Windows(R) 7, Ultimate edition
    Description: Windows Operating System - Windows(R) 7, RETAIL channel
    Activation ID: ac96e1a8-6cc4-4310-a4ff-332ce77fb5b8
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00426-00170-292-166097-00-1033-7600.0000-3092009
    Installation ID: 009516803821591346712004697656958006661994735154264420
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: 9KV7G
    License Status: Initial grace period
    Time remaining: 39960 minute(s) (27 day(s))
    Remaining Windows rearm count: 4
    Trusted time: 11/7/2009 4:01:48 PM

    HWID Data-->
    HWID Hash Current: LAAAAAEAAgABAAEAAAABAAAAAQABAAEAeqgewC72qnYG6KqJ7quQDWreRso=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            GBT           GBTUACPI
      FACP            GBT           GBTUACPI
      HPET            GBT           GBTUACPI
      MCFG            GBT           GBTUACPI
      SSDT            PmRef        CpuPm


    Saturday, November 7, 2009 11:04 PM
  • Hello mcole97,

    Here is a snippet form your most redcent mgadiag report:

    OGA Data-->
    Office Status: 108 Invalid VLK
    Microsoft Office Enterprise 2007 - 108 Invalid VLK
    Microsoft Office Visio Professional 2007 - 100 Genuine
    Microsoft Office Professional 2007 - 101 Not Activated
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Your computer now has two installations of Office, one nongenuine and one not activated, and one installation of Visio Professional, a volume licensing installation.

    Here's what to do:

    1.  From the Programs applet in Control Panel, uninstall Vision Professional 2007.  Restart.

    2.  Next, uninstall Office Enterprise 2007.  Restart the computer twice.

    3.  Open up an Office Professional 2007 program such as Word 2007.  At this point the Activation Wizard should begin.  If som, activate Office online normally.  If no Activation Wizard, click the Office button, then Word options, then Resources, then click the Activate [Word][Office] button.

    4.  After activation, restart.

    5.  Now visit www.microsoft.com/genuine and click on the Validate Office button.  Restart once more.

    6.  Next open an Office Professional 2007 program such as Word 2007.  At this point  you should not be receiving any nongenuine notices.  If no notices, you are done.

    7.  If you continue to see nongenuine notices, please come back here and post a fresh mgadiag report.  It may be that there is some cleanup that needs to be done from the remnants of the nongenuine Office Enterprise 2007 installation.
    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    Sunday, November 8, 2009 2:14 AM