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Genuine Windows, according to who? ? ? RRS feed

  • General discussion

  • I have been trying to help a friend get his computer up and running after a bad virus outbreak.  Now his windowsxp which was genuine before, is now supposed to be a fake! ! !  I think you should be looking into a virus that destroy's whatever it is that tells you which is real and what is not.
    Tuesday, June 13, 2006 1:01 PM

All replies

  • Roger:

     

    I'm very sorry for the problems your friend has been having, virus infection can be a very serious problem and in some case extremely hard to fix.  Have you been able to rid your friends system of the virus problems?  If so I would suggest if you are willing to continue helping there is some information you can give us so we may better determine the WGA problem on your friends system.  Please download and running the following tool on the computer with the issue:

    Tool  http://go.microsoft.com/fwlink/?linkid=52012

    After running the WGA Diagnostic Tool, click on the "Windows" tab and then click on "Copy to Clipboard". Paste the results into your forum response.

     

    Thank you,

    Greg

     

     

    Tuesday, June 13, 2006 3:26 PM