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This copy of Windows did not pass genuine validation. RRS feed

  • Question

  • Can anyone help me with this?

     

     

    Diagnostic Report (1.7.0069.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Invalid Product Key
    Validation Code: 8
    Online Validation Code: N/A
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-23RDV-FY7JJ-VXRKD
    Windows Product Key Hash: iDQ2fKEraow2YuJKTwqk1IUYyL4=
    Windows Product ID: 55274-640-3547414-23207
    Windows Product ID Type: 1
    Windows License Type: Volume
    Windows OS version: 5.1.2600.2.00010100.2.0.pro
    CSVLK Server: N/A
    CSVLK PID: N/A
    ID: {63F2ACD0-B16E-4462-BD54-551E07F99A67}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.7.59.1
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-171-1
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    Notifications Data-->
    Cached Result: 8
    File Exists: Yes
    Version: 1.7.18.7
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: Registered, 1.6.28.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-171-1

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{63F2ACD0-B16E-4462-BD54-551E07F99A67}</UGUID><Version>1.7.0069.0</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-VXRKD</PKey><PID>55274-640-3547414-23207</PID><PIDType>1</PIDType><SID>S-1-5-21-1482476501-1450960922-725345543</SID><SYSTEM><Manufacturer>Dell Inc</Manufacturer><Model>Dimension E521</Model></SYSTEM><BIOS><Manufacturer>Dell Inc</Manufacturer><Version>1.1.10 </Version><SMBIOSVersion major="2" minor="4"/><Date>20070611000000.000000+000</Date></BIOS><HWID>C07A30FF0184E079</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><BRT/></MachineData>   <Software><Office><Result>109</Result><Products/></Office></Software></GenuineResults> 

     

    I do believe this to be legit

     

    Matt

    Monday, February 25, 2008 2:13 AM

Answers

  • Mattf13,

     

    No, I don't work for Microsoft.

     

    As far as I know, the only way you can qualify for the complimentary replacements is by submitting a report as part of the WGA process.  There are other places at microsoft.com to submit piracy reports, but these other places don't have any replacement program.

     

    Hopefully this won't affect you, but if you carefully read the FAQ for the complimentary offer, your situation does not qualify for the free replacements because your bogus XP licenses were not preinstalled on your computers.

    http://www.microsoft.com/genuine/downloads/FAQ.aspx?displaylang=en#ID0EUKAC

     

    My advice would be to install the bogus Windows copies and run the WGA Notification utility in order to generate the reports and submit the reports.

    Tuesday, February 26, 2008 2:25 AM

All replies

  • Mattf13,

     

    Right now, your Dell Dimension computer has a Volume Licensing (VL) edition of XP Pro installed (Line 10), and that installation was done with an invalid Volume Licensing Key (VLK) (Line 2).  VLKs are invalidated by Microsoft at the report of the original keyholder for such reasons as the key was lost, stolen, compromised, or misused.  Also, as in your case, MS may have invalidated the key if it was generated by a non-MS Key Generator program.

     

    As a rule, VL editions of XP should not be sold to individual consumers.  Businesses, schools and gov'ts normally use VL editions for flexibility in installing many computers.  Also, a Volume License for XP is an upgrade-only license and can never be used as the original or base license for XP on a computer.

     

    This is why you were seeing the "software counterfeiting" messages on your computer, because the current installation of XP is an unauthorized installation.

     

    Your Dell Dimension shipped from Dell with a licensed Windows XP operating system, as shown by the CoA affixed to the computer.  If you would like to return to the genuine XP Operating System that shipped with your Dell, you will have to do a clean installation of XP using the Operating System Reinstallation CD.  If you do not have the OS Reinstallation CD, Dell will sell you one for about $15 delivered.

     

    If your Dell was shipped after mid-July 2004, then it may have a recovery partition on the hard disk drive from which you can conduct a destructive reimaging of the hard disk, which has the advantage of being much faster than a disc-based reinstallation.  Hopefully whoever installed the nongenuine copy of XP Pro on the computer did not delete the recovery partition.

    Please be sure to backup or otherwise offload any data from the hard disk since a clean installation or reimaging will destroy all personal user data on the disk.

     

    If the CoA on the computer says XP Pro, and you want to keep Windows XP Pro installed on the computer, then your best option is to participate in the Genuine Windows Offer and purchase a WGA Kit for $149 USD.  You will be emailed a Product Key that can be used immediately to "genuine-ize" your currently nongenuine installation of XP Pro, and then about 2-3 weeks later you will receive a genuine Microsoft Windows XP Pro full retail CD and CoA, which you can use to do a clean installation (recommended).

     

     

     

    Monday, February 25, 2008 2:42 AM
  • Thank You for the reply.

     

    I purchased this in a sealed retail box with COA and license code sticker. How is this possible?

     

    I replaced a Vista operating system by formating the C: partition and doing a clean install of the XP Pro.

     

    Colud I have other issues instead.

     

    Thank You,

     

    Matt

    Monday, February 25, 2008 3:47 AM
  • Mattf13,

     

    Please have a look at these three things:

     

    1.  Look very closely at the hologram on the CD you purchased in the sealed retail box.  Is the hologram on a very thin label affixed to the top of the CD or is it actually embedded within the plastic of the CD?

     

    2.  Navigate to the setupp.ini file in the \i386 folder of the CD's files.  This is a small text file with two sections.  Please post the data in the second section, it's one line of fewer than 12 characters.

     

    3.  Compare the portion of the Product Key shown by the mgadiag tool (*****-*****-23RDV-FY7JJ-VXRKD) to the corresponding portion of the Product Key on the yellow-orange sticker on the CD holder folder that came inside the retail box---do they match?

    Monday, February 25, 2008 4:27 AM
  • Thank You for the responce once again.

     

     

    1.  The hologram on the CD seems to be a very thin label affixed to the top of the CD. I say this because my finger nail hangs on the inside and outside edges.

     

    2.  contents on setupp.ini:

    Pid=55274270

     

    3.  Product Key sticker does match the portion on the mgadiag tool (*****-*****-23RDV-FY7JJ-VXRKD)

     

    Regards,

     

    Matt

    Monday, February 25, 2008 5:10 PM
  • Mattf13,

     

    Your materials seem to have three of the major characteristics of hi-quality counterfeit materials:

     

    1.  The hologram being a thin label on top of the CD rather than being embedded within the plastic of the CD  http://www.microsoft.com/resources/howtotell/content.aspx?displaylang=en&pg=counterfeit

     

    2.  The PID value ending with the numbers "270" or the number range "640" thru "649" on a CD that is supposed to be either an OEM CD or (like yours) a retail CD.  A genuine OEM CD would have the letters "OEM" and a genuine retail CD would have just about any other numerical value besides "270" and "640" thru "649."

     

    3.  An invalid, "keygen" Product Key printed on the yellow-orange sticker on the heavy paper folderfolder of a retail package, or on the CoA that comes with the OEM package.

     

    Please be advised that only the Microsoft-contracted cyptographic laboratory is empowered to make the final determination as to whether any given materials are to be classified as "hi-quality counterfeits."

     

    If your materials are classified as hi-quality couterfeits, and you submit the report and the materials as shown by running the WGA Notifications utility, you will qualify to receive Genuine replacement materials from Microsoft.  It can take 4-6 weeks for the entire process from your initial report to receiving your Genuine replacements.

     

    My advice at this point is to rerun the WGA Noifications Utility, and follow the prompts for submitting a WGA report regarding the hi-quality materials.

     

    Since your Dell came with Vista from Dell we would assume that it has a CoA for Windows Vista, so it is still licensed to run Vista.  If your Dell came with Vista Business or Vista Ultimate, both of those Licenses grant downgrade rights so you would not have had to necessarity purchase a license for XP to run XP on the Dell because the downgrade rights let you substitute XP Pro for Vista Biz or Ult.

     

    You can contact Dell to get a OS Reinstallation CD for about $15 so your Dell can run its original verison of Windows Vista, or if you choose, you can wait for the genuine complimentary replacment XP and then install that on your Dell.  You can also go back to using Vista on the dell and use the replacement XP on another computer.

    Monday, February 25, 2008 6:46 PM
  • Hi Dan,

     

    If I have removed the the software, Is there a way to submit a WGA report regarding the hi-quality materials and send all the reqiured materials to microsoft. This is to get the Windows Genuine Advantage Kit for free, right?

     

    I have two full boxed Counterfeits of Windows XP Pro Service Pack Two, for two different machines.

     

    Can I call anywhere to take care of this process?

     

    Do you work for Microsoft?

     

    Thank You very much for all your help.

     

    Matt

     

     

    Tuesday, February 26, 2008 1:29 AM
  • Mattf13,

     

    No, I don't work for Microsoft.

     

    As far as I know, the only way you can qualify for the complimentary replacements is by submitting a report as part of the WGA process.  There are other places at microsoft.com to submit piracy reports, but these other places don't have any replacement program.

     

    Hopefully this won't affect you, but if you carefully read the FAQ for the complimentary offer, your situation does not qualify for the free replacements because your bogus XP licenses were not preinstalled on your computers.

    http://www.microsoft.com/genuine/downloads/FAQ.aspx?displaylang=en#ID0EUKAC

     

    My advice would be to install the bogus Windows copies and run the WGA Notification utility in order to generate the reports and submit the reports.

    Tuesday, February 26, 2008 2:25 AM