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windows 7 not genuine after bios update RRS feed

  • Question

  • after i updated bios on my asus g73 laptop (which has a pre installed version of windows 7 home premium x64) windows is saying that my copy of windows is not genuine.

    Diagnostic Report (1.9.0027.0):

    -----------------------------------------

    Windows Validation Data-->

     

    Validation Code: 50

    Cached Online Validation Code: N/A, hr = 0xc004f012

    Windows Product Key: *****-*****-9B73G-RQPWY-BH7P2

    Windows Product Key Hash: vM7P20X7X+ubMyng81UVr7mUvsY=

    Windows Product ID: 00359-OEM-9804527-23402

    Windows Product ID Type: 8

    Windows License Type: COA SLP

    Windows OS version: 6.1.7600.2.00010300.0.0.003

    ID: {FBC4DD6A-EBAE-4364-A736-6507C3A939B4}(3)

    Is Admin: Yes

    TestCab: 0x0

    LegitcheckControl ActiveX: N/A, hr = 0x80070002

    Signed By: N/A, hr = 0x80070002

    Product Name: Windows 7 Home Premium

    Architecture: 0x00000009

    Build lab: 7600.win7_gdr.100226-1909

    TTS Error: 

    Validation Diagnostic: 

    Resolution Status: N/A

     

    Vista WgaER Data-->

    ThreatID(s): N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

     

    Windows XP Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    File Exists: No

    Version: N/A, hr = 0x80070002

    WgaTray.exe Signed By: N/A, hr = 0x80070002

    WgaLogon.dll Signed By: N/A, hr = 0x80070002

     

    OGA Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

    OGAExec.exe Signed By: N/A, hr = 0x80070002

    OGAAddin.dll Signed By: N/A, hr = 0x80070002

     

    OGA Data-->

    Office Status: 109 N/A

    OGA Version: N/A, 0x80070002

    Signed By: N/A, hr = 0x80070002

    Office Diagnostics: B4D0AA8B-604-645_B4D0AA8B-604-645_B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

     

    Browser Data-->

    Proxy settings: N/A

    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)

    Default Browser: C:\Users\Blitz\AppData\Local\Google\Chrome\Application\chrome.exe

    Download signed ActiveX controls: Prompt

    Download unsigned ActiveX controls: Disabled

    Run ActiveX controls and plug-ins: Allowed

    Initialize and script ActiveX controls not marked as safe: Disabled

    Allow scripting of Internet Explorer Webbrowser control: Disabled

    Active scripting: Allowed

    Script ActiveX controls marked as safe for scripting: Allowed

     

    File Scan Data-->

    File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]

    File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]

    File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]

    File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]

     

    Other data-->

    Office Details: <GenuineResults><MachineData><UGUID>{FBC4DD6A-EBAE-4364-A736-6507C3A939B4}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010300.0.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-BH7P2</PKey><PID>00359-OEM-9804527-23402</PID><PIDType>8</PIDType><SID>S-1-5-21-4128748231-4248685719-1432269276</SID><SYSTEM><Manufacturer>ASUSTeK Computer Inc.        </Manufacturer><Model>G73Jh</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>G73Jh.209</Version><SMBIOSVersion major="2" minor="6"/><Date>20100513000000.000000+000</Date></BIOS><HWID>AEB93607018400FE</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Sri Lanka Standard Time(GMT+05:30)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

     

    Spsys.log Content: 0x80070002

     

    Licensing Data-->

    Software licensing service version: 6.1.7600.16385

     

    Name: Windows(R) 7, HomePremium edition

    Description: Windows Operating System - Windows(R) 7, OEM_COA_SLP channel

    Activation ID: 5e017a8a-f3f9-4167-b1bd-ba3e236a4d8f

    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f

    Extended PID: 00359-00196-045-223402-02-2057-7600.0000-1632010

    Installation ID: 095185080393581402077252936872331966068203489680041826

    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338

    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339

    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341

    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340

    Partial Product Key: BH7P2

    License Status: Notification

    Notification Reason: 0xC004F009 (grace time expired).

    Remaining Windows rearm count: 2

    Trusted time: 12/06/2010 18:02:42

     

    Windows Activation Technologies-->

    HrOffline: 0x00000000

    HrOnline: N/A

    HealthStatus: 0x0000000000000000

    Event Time Stamp: N/A

    ActiveX: Not Registered - 0x80040154

    Admin Service: Not Registered - 0x80040154

    HealthStatus Bitmask Output:

     

     

    HWID Data-->

    HWID Hash Current: MgAAAAIAAQABAAEAAQACAAAAAgABAAEAln24JjNPbID6QtqaMleN72I9BiVCJuIndlY=

     

    OEM Activation 1.0 Data-->

    N/A

     

    OEM Activation 2.0 Data-->

    BIOS valid for OA 2.0: yes, but no SLIC table

    Windows marker version: N/A

    OEMID and OEMTableID Consistent: N/A

    BIOS Information: 

      ACPI Table Name OEMID Value OEMTableID Value

      APIC _ASUS_ Notebook

      FACP _ASUS_ Notebook

      DBGP _ASUS_ Notebook

      HPET _ASUS_ Notebook

      MCFG _ASUS_ Notebook

      ECDT _ASUS_ Notebook

      SSDT PmRef CpuPm

      DMAR INTEL CP_FIELD

     

     

    Saturday, June 12, 2010 12:35 PM

Answers

    1. type "slui 4" in the start menu search box, hit enter
    2. select country or region
    3. dial the number, DO NOT select any menu options, just wait and a person will pick up.
    4. activate by phone, insure you tell them that you have the 3 license family pack, they will ask how many PC's it is installed on.

     

    Try activating by phone using the above steps, let us know if it works. After activating go to www.microsoft.com/genuine and see if you pass validation.

    You are using a COA SLP key that must be activated by phone, sounds like the bios update caused a problem with your previous activation but reactivating should fix it along with running the validation.
    Saturday, June 12, 2010 2:04 PM

All replies

    1. type "slui 4" in the start menu search box, hit enter
    2. select country or region
    3. dial the number, DO NOT select any menu options, just wait and a person will pick up.
    4. activate by phone, insure you tell them that you have the 3 license family pack, they will ask how many PC's it is installed on.

     

    Try activating by phone using the above steps, let us know if it works. After activating go to www.microsoft.com/genuine and see if you pass validation.

    You are using a COA SLP key that must be activated by phone, sounds like the bios update caused a problem with your previous activation but reactivating should fix it along with running the validation.
    Saturday, June 12, 2010 2:04 PM
  • just had to do this after updating Bios.... It worked but it's Crazy? You would think that after so much technology windows would understand people have to update bios from time to time, especially on the newer mother boards with more features which start out kinda buggy? I know they are trying to protect their product, but to reactivate after just a bios update????? It's not like I put in a new Mother Board? Get with the Program Windows, Your better than this!
    Tuesday, October 9, 2012 4:39 PM
  • The problem here lies not with MS, but with the OEM - They seem to have released a BIOS update that either damaged or over-wrote the BIOS SLIC table, which therefore broke self-activation.


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Tuesday, October 9, 2012 5:00 PM
    Moderator