locked
lost my windows live id RRS feed

  • Question

  • Help,  I lost my original windows live ID and have re-subscribed over the internet.  How can I put Windows LIve on my second computer without my ID?

    Sunday, March 8, 2009 8:49 PM

Answers

  • kivinrn,

    You can install onecare on your 2nd PC over the internet.
    visit www.onecare.live.com, use the trial installer.
    Or use this link for the installer
    http://iorigin.onecare.live.com/cli/2.5.2900.20/SetupOneCare.exe

    To retrieve your Live ID,
    If you have OneCare active on your 1st PC.
    Open onecare, click on Help then choose About Windows Live OneCare.
    It will display the subscription ID, and thats the ID you need to activate OneCare on the 2nd PC.

    If You don't have onecare activated on the 1st PC, you may contact support, they can retrieve lost Live ID, using personal credentials.

    How to reach support (FAQ) -

    http://social.microsoft.com/Forums/en-US/onecareinstallandactivate/thread/30400b52-7f26-4ba0-bc18-17e305329d90/?ffpr=0
    • Edited by JimR1Moderator Sunday, March 8, 2009 10:25 PM Fixed support post link.
    • Marked as answer by JimR1Moderator Sunday, March 8, 2009 10:25 PM
    Sunday, March 8, 2009 9:11 PM

All replies

  • kivinrn,

    You can install onecare on your 2nd PC over the internet.
    visit www.onecare.live.com, use the trial installer.
    Or use this link for the installer
    http://iorigin.onecare.live.com/cli/2.5.2900.20/SetupOneCare.exe

    To retrieve your Live ID,
    If you have OneCare active on your 1st PC.
    Open onecare, click on Help then choose About Windows Live OneCare.
    It will display the subscription ID, and thats the ID you need to activate OneCare on the 2nd PC.

    If You don't have onecare activated on the 1st PC, you may contact support, they can retrieve lost Live ID, using personal credentials.

    How to reach support (FAQ) -

    http://social.microsoft.com/Forums/en-US/onecareinstallandactivate/thread/30400b52-7f26-4ba0-bc18-17e305329d90/?ffpr=0
    • Edited by JimR1Moderator Sunday, March 8, 2009 10:25 PM Fixed support post link.
    • Marked as answer by JimR1Moderator Sunday, March 8, 2009 10:25 PM
    Sunday, March 8, 2009 9:11 PM
  •    I activated ONeCAre on my main computer, clicked on the help but I could not find the ABOUT WINDOWS LINE ONECARE selection.  All I need is my ID that I have misplaced.
    Is there any other way for this to work?
      Kevin.
    Monday, March 9, 2009 2:49 PM
  • Open OneCare, Click Help.
    In the list that appears will be About Windows Live OneCare.
    Click that and a box appears and it will show the Subscription ID.
    That is the LiveiD to use to activate on the 2nd (or 3rd) PC.
    -steve
    Microsoft MVP Windows Live / Windows Live OneCare & Live Mesh Forum Moderator
    Monday, March 9, 2009 6:56 PM
    Moderator