locked
Another validation error (report enclosed) RRS feed

  • Question

  • Pretty much like everyone else on here, after a crash re-boot I was prompted to "activate" my Windows Vista 64bit which I've been using for almost a year. Tried to do automatically, didn't work. Tried by phone, said the code didn't match.

     (edit: I bought the computer as a Gateway DX-4200 but I've been upgrading components. The hard drive and dvd drive are from the original machine, but the motherboard, processor, ram, and power supply are new.).

    Tried Darin Smith's fix from other threads, no effect. (did i do something wrong?)

     

    MGADiag report:

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Cached Online Validation Code: 0xc004c4a8
    Windows Product Key: *****-*****-Y94XH-MW2F4-FY6HY
    Windows Product Key Hash: j3M8waWlVSf6qKQLeyi4tat51/k=
    Windows Product ID: 89583-OEM-7411825-51067
    Windows Product ID Type: 8
    Windows License Type: COA SLP
    Windows OS version: 6.0.6002.2.00010300.2.0.003
    ID: {027CE3D9-9F51-4406-8622-05A81D649032}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.9.42.0
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000009
    Build lab: 6002.vistasp2_gdr.100608-0458
    TTS Error: M:20100823145657583-
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Home and Student 2007 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{027CE3D9-9F51-4406-8622-05A81D649032}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6002.2.00010300.2.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-FY6HY</PKey><PID>89583-OEM-7411825-51067</PID><PIDType>8</PIDType><SID>S-1-5-21-1133536356-3596613744-395235189</SID><SYSTEM><Manufacturer>MSI</Manufacturer><Model>MS-7599</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>V17.5</Version><SMBIOSVersion major="2" minor="6"/><Date>20100518000000.000000+000</Date></BIOS><HWID>7A333507018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>US Mountain Standard Time(GMT-07:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>3686C61C831EF26</Val><Hash>Zyo1vytUW4lM7guNumLIYaxRo6o=</Hash><Pid>81602-915-7810093-68696</Pid><PidType>1</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 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

    Licensing Data-->
    Software licensing service version: 6.0.6002.18005
    Name: Windows(TM) Vista, HomePremium edition
    Description: Windows Operating System - Vista, OEM_COA_SLP channel
    Activation ID: c3505bd0-004a-49b9-84db-a1a4869eddf1
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 89583-00148-118-251067-02-1033-6002.0000-2442010
    Installation ID: 009196705786529143023770410076627383304872179394072516
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
    Partial Product Key: FY6HY
    License Status: Unlicensed

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    HWID Hash Current: OgAAAAEABgABAAEAAQACAAAAAgABAAEA6GF46RAGJvjG+3roEDNU8uJfqOtqPvL0mojcu27DrFZA6Q==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            7599MS        A7599300
      FACP            7599MS        A7599300
      SRAT            AMD           FAM_F_10
      HPET            7599MS        OEMHPET
      MCFG            7599MS        OEMMCFG
      OEMB            7599MS        A7599300
      SSDT            A M I         POWERNOW

    • Edited by outsider9 Thursday, September 2, 2010 3:44 AM
    Thursday, September 2, 2010 12:17 AM

Answers

  • That may be the problem, the OEM license is not transferable to a new motherboard unless it is an OEM warranty replacement. That is most likely why your activation has failed and as such, unless you revert back to the original motherboard you will need a new license for either XP, Vista or 7. I advise 7 but if you have an available license that is retail and not OEM then you can use that.

    If you need to purchase a new license be careful, there are allot of scams out there. Below is a link from the Windows 7 WGA forum but it the advise applies for all OS's.

    What you essentially have now is a "White Box", I advise against a system builder license for someone like you who tends to upgrade. People who upgrade NEED the flexability of a retail license so they can reinstal and upgrade as needed.

    http://social.microsoft.com/Forums/en/genuinewindows7/thread/06698c46-8668-4ccd-a544-a88969265a6b

     

    I know this isn't what you want to hear but both activation methods, SLP and COA SLP die with the motherboard. That is why OEM software is so much cheaper than retail.

    • Marked as answer by outsider9 Thursday, September 2, 2010 4:26 AM
    Thursday, September 2, 2010 4:19 AM

All replies

  • What brand is your computer? From the report it appears to be based on am MSI MS-7955 motherboard.

    MSI I believe has sold computers using SLP activation but not many, and typically laptops or netbooks or even small Home Theater PC's. If your computer is an MSI branded computer then the key in the report is likely the COA key from the sticker placed on the computer from the manufacturer. This special key requires phone activation, invoke an activation, select activate by phone, dial the number provided and DO NOT select any menu options when prompted, wait for an operator and then activate windows by phone.

    If your computer is a "White Box" computer, in other words a non branded PC built by a local company or individual read below.

    COA keys are issued to manufacturers who use SLP activation. The COA key is placed on a sticker on the outside of the computer and is intended solely for the purposes of proving authenticity of the operating system and providing a backup key in case SLP activation fails. If this is an unbranded computer it should not have a COA key installed, in this case it would have a system builder key installed. If you purchased this key then you very well may have been sold a key which had been stolen. COA keys have a way of being stolen, they also require special intervention on the part of the activation phone staff in order to be activated.

    This is pretty much the case for Windows 7 and I am certain it is the case for windows Vista. Please check your computer for a sticker that matches the partial key in your report, do not post the key, just note it and see if there is a sticker and if it matches the partial key and let us know. If there is no sticker, or it does not match then you may have been given or sold a stolen key.

    Explanation and Rant

    The reason COA keys are commonly stolen is because they are placed on a sticker on the outside of a computer case by major OEM's, they are subject to being written down and then activated on a computer other than the one intended by the manufacturer. When the person who actually owns the PC needs to use the COA key for whatever reason he will face challenges if that key has been stolen and activated. Keys can get blocked for being abused in this manner but the person who is most frustrated is the person who purchases the computer and then can't use his or her COA key at a later date and has to contend with the manufacturer for support and replacement of a stolen key.

    Hope I haven't twisted any fact or gone off the deep end Darin, If this is in error feel free to set me straight.

     

    Thursday, September 2, 2010 2:18 AM
  • Actually, it's not a rant at all. And I apologize if this was something I should have enclosed in my original post.

    The computer was initially a Gateway DX-4200 (sealed in box, pre-installed with Vista, and the sticker and key is legit), but I've been upgrading it. The current motherboard is MSI 870A-G54, but as far as I know that's the only MSI component.

    At one other point recently I've had a situation where the system seemingly "lost" its validation, and I did have to call in for validation, but it worked then. It's not validating now by phone or internet.

    Thursday, September 2, 2010 3:39 AM
  • That may be the problem, the OEM license is not transferable to a new motherboard unless it is an OEM warranty replacement. That is most likely why your activation has failed and as such, unless you revert back to the original motherboard you will need a new license for either XP, Vista or 7. I advise 7 but if you have an available license that is retail and not OEM then you can use that.

    If you need to purchase a new license be careful, there are allot of scams out there. Below is a link from the Windows 7 WGA forum but it the advise applies for all OS's.

    What you essentially have now is a "White Box", I advise against a system builder license for someone like you who tends to upgrade. People who upgrade NEED the flexability of a retail license so they can reinstal and upgrade as needed.

    http://social.microsoft.com/Forums/en/genuinewindows7/thread/06698c46-8668-4ccd-a544-a88969265a6b

     

    I know this isn't what you want to hear but both activation methods, SLP and COA SLP die with the motherboard. That is why OEM software is so much cheaper than retail.

    • Marked as answer by outsider9 Thursday, September 2, 2010 4:26 AM
    Thursday, September 2, 2010 4:19 AM
  • That may be the problem, the OEM license is not transferable to a new motherboard unless it is an OEM warranty replacement. That is most likely why your activation has failed and as such, unless you revert back to the original motherboard you will need a new license for either XP, Vista or 7. I advise 7 but if you have an available license that is retail and not OEM then you can use that.

    If you need to purchase a new license be careful, there are allot of scams out there. Below is a link from the Windows 7 WGA forum but it the advise applies for all OS's.

    What you essentially have now is a "White Box", I advise against a system builder license for someone like you who tends to upgrade. People who upgrade NEED the flexability of a retail license so they can reinstal and upgrade as needed.

    http://social.microsoft.com/Forums/en/genuinewindows7/thread/06698c46-8668-4ccd-a544-a88969265a6b

     

    I know this isn't what you want to hear but both activation methods, SLP and COA SLP die with the motherboard. That is why OEM software is so much cheaper than retail.

    You were right - it's not what I wanted to hear. But it is probably the case.

    Although, I did have one previous occasion with this system (after upgrading the motherboard) where it asked for validation, and it accepted validation.

    Thursday, September 2, 2010 4:26 AM