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Can't validate my Microsoft Word 2002 RRS feed

  • Question

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    Can't understand why all of a sudden after having Word on my computer since 2002 when I bought this version of Microsoft Word for the first time it is telling me I can't validate?  Help me I have used Microsoft Office products since the early 1980's and have always bought my software from reputable retails and never copied the software from others.  What is happening to me?
    Tuesday, January 22, 2008 4:26 AM

Answers

  • Please follow this troubleshooting procedure:

     

    1. Download and run the MGA Diagnostic Tool: http://go.microsoft.com/fwlink/?linkid=52012

     

    2. After running the MGA Diagnostic Tool, click on the "Windows" tab and then click on "Copy".

     

    3. Next, visit the following website and create a post in the "WGA Validation Problems" forum and paste the results of the WGA Diagnostic Data in a detailed post. http://forums.microsoft.com/Genuine/default.aspx?SiteID=25

     

    4. A WGA troubleshooting specialist will analyze the data and recommend an appropriate solution.

     

    Tuesday, January 22, 2008 4:29 AM

All replies

  • Please follow this troubleshooting procedure:

     

    1. Download and run the MGA Diagnostic Tool: http://go.microsoft.com/fwlink/?linkid=52012

     

    2. After running the MGA Diagnostic Tool, click on the "Windows" tab and then click on "Copy".

     

    3. Next, visit the following website and create a post in the "WGA Validation Problems" forum and paste the results of the WGA Diagnostic Data in a detailed post. http://forums.microsoft.com/Genuine/default.aspx?SiteID=25

     

    4. A WGA troubleshooting specialist will analyze the data and recommend an appropriate solution.

     

    Tuesday, January 22, 2008 4:29 AM
  • I am having the same problem hopefully someone will be able to help us
    Wednesday, January 28, 2009 8:53 AM