locked
I will not pay microsoft twice! RRS feed

  • Question

  • I purchased a computer with XP pro installed and have been using it for almost 4 years. Recently, after automatic update downloaded and installed 'Genuine Windows Validation Tool, I was told that my copy of windows is not genuine and that I must either contact the dealer, (No longer in business) or purchase a genuine validation key. It seems rather bogus to me that Microsoft would be updating this product for almost four years and then determine suddenly that it is not genuine. It seems to me to be a very convenient way for Microsoft to double their profits. I refuse to pay for the product twice and would rather wait until it crashes for good (Just like Windows 3.0, 3.11, 95, 98) and then buy an Apple so I don't have to keep getting security updates to keep hackers out or paying again for a product that I already paid for when I bought the computer.
    Sunday, August 6, 2006 4:55 PM

Answers

  •  

    Please follow this diagnostic troubleshooting procedure:

    1. Download and run the MGA Diagnostic Tool: http://go.microsoft.com/fwlink/?linkid=52012

    2. After running the MGA Diagnostic Tool, click on the "Windows" tab and then click on "Copy to Clipboard".

    3. Next, visit the following website and create a post in the "WGA Validation Problems" forum and paste the results of the WGA Diagnostic Data in a detailed post. http://forums.microsoft.com/Genuine/default.aspx?SiteID=25

    4. A WGA troubleshooting specialist will analyze the data and recommend an appropriate solution.

    Sunday, August 6, 2006 5:03 PM
    Moderator

All replies

  •  

    Please follow this diagnostic troubleshooting procedure:

    1. Download and run the MGA Diagnostic Tool: http://go.microsoft.com/fwlink/?linkid=52012

    2. After running the MGA Diagnostic Tool, click on the "Windows" tab and then click on "Copy to Clipboard".

    3. Next, visit the following website and create a post in the "WGA Validation Problems" forum and paste the results of the WGA Diagnostic Data in a detailed post. http://forums.microsoft.com/Genuine/default.aspx?SiteID=25

    4. A WGA troubleshooting specialist will analyze the data and recommend an appropriate solution.

    Sunday, August 6, 2006 5:03 PM
    Moderator
  • seems we are in the same damn boat I am really starting to hate sicromoft and am going to suggest that my entire company convert to linux!!!!  that is only 5000+ computers running xp currently lets see if they like those apples.
    Monday, August 7, 2006 1:13 AM
  • I'm with you on this.

    I only have 4 computers.....One for my 7 year old daughter that is a hand-me-down with factory installed OS, one for my wife I bought last Christmas with factory OS, one Dell laptop I use to surf and one that I built for myself with retail MS OS installed.

    I have just learned that WGA prevents me from making changes to my home built computer that runs retail XP....It also prevents me from repairing either my daughters or my wifes computer if/when they break and my laptop cause they are all out of warranty and are loaded with OEM OS.

    The way it stands now with WGA, one lightning strike could cause me to have to buy 4 new copies of XP. 

    Wednesday, August 9, 2006 4:41 AM
  • I was having the same issue with replacing a mb but i called microsoft tech support and they took care of the problem. They were alot more willing to give a good solution than the people on here. So my suggestion is to call tech support they do charge $35 but if they cant fix the problem they refund the $$. Plus $35 opposed to $250 or $99 is alot better in my opinion.

    Start by calling cust serv to validate that your COA is valid first then they will transfer you over.
    Wednesday, August 9, 2006 5:10 AM
  • Nothing you mentioned has any bearing on WGA. How did you arrive at your false assumptions?
    Wednesday, August 9, 2006 10:00 PM
    Moderator