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CRM 2016 - Surveys - Option Missing? RRS feed

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    Hi all,

    We have just installed CRM 2016 in our Development environment and we cannot see the Surveys option that is meant to me built in, in 2016.

    Has anyone else experienced this? 

    Was it not released with the final version?

    Thanks,

    Brett

    Tuesday, December 8, 2015 10:47 PM

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    Typical!

    “”A big new feature that Microsoft has made a part of the core Dynamics CRM platform via an acquisition made earlier this year is surveys. Unfortunately the “Voice of the customer” feature hasn’t made it to CRM 2016 GA yet, but it will rather be launched later. Given that this product had been designed as an XRM solution from day one (launched as Mojo Surveys), it’s a bit strange that it takes so long for MS to make it an official offering, but we can only speculate that perhaps there’s further enhancements being made to the survey functionality before rolling it out to the customers.””


    Tuesday, December 8, 2015 10:59 PM
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    Hi-

    The feature has been made available as preview feature, see the post below.

    http://blogs.msdn.com/b/crm/archive/2016/01/12/preview-feature-voice-of-the-customer-surveys.aspx

    https://www.microsoft.com/en-us/dynamics/crm-customer-center/get-feedback-with-voice-of-the-customer-surveys.aspx

    Hope this helps!

    BShastriCRM

    Monday, February 29, 2016 3:28 AM