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How to audit:Who delete the records? RRS feed

  • Question

  • Our salesmen lost his appointments. We want to check who delete these appointments.
    Friday, September 13, 2013 5:11 AM

Answers

  • IF you had auditing feature enabled, you can navigate to Settings --> Auditing --> Auditing summary view to get the list of records that were deleted and it would also list out the user that performed that action.

    If auditing was not enabled you probably need to restore a backup copy of the database to get these back.

    HTH

    Sam


    Dynamics CRM MVP | Inogic | http://inogic.blogspot.com| news at inogic dot com

    If this post answers your question, please click "Mark As Answer" on the post and "Mark as Helpful"

    • Proposed as answer by Sam - Inogic Friday, September 13, 2013 5:51 AM
    • Marked as answer by Eugenie Xu Friday, September 13, 2013 7:39 AM
    Friday, September 13, 2013 5:51 AM
  • 1.You can go to Settings->Auditing->Audit Summary View

    2.Click Enable/Disable Filters

    3.At Event Column, choose Delete event.

    4.At Entity Column, choose Appointment event.

    5.Click OK, then you will find all results.

    Wilson

    • Marked as answer by Eugenie Xu Friday, September 13, 2013 7:39 AM
    Friday, September 13, 2013 6:40 AM

All replies

  • IF you had auditing feature enabled, you can navigate to Settings --> Auditing --> Auditing summary view to get the list of records that were deleted and it would also list out the user that performed that action.

    If auditing was not enabled you probably need to restore a backup copy of the database to get these back.

    HTH

    Sam


    Dynamics CRM MVP | Inogic | http://inogic.blogspot.com| news at inogic dot com

    If this post answers your question, please click "Mark As Answer" on the post and "Mark as Helpful"

    • Proposed as answer by Sam - Inogic Friday, September 13, 2013 5:51 AM
    • Marked as answer by Eugenie Xu Friday, September 13, 2013 7:39 AM
    Friday, September 13, 2013 5:51 AM
  • Hello,

    It auditing is enabled in your entity and organizations then you should be able to see audit report and you can filter then based on event, you will be able to see who deleted records.


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    Make sure to "Vote as Helpful" and "Mark As Answer",if you get answer of your question.

    Friday, September 13, 2013 5:56 AM
    Moderator
  • 1.You can go to Settings->Auditing->Audit Summary View

    2.Click Enable/Disable Filters

    3.At Event Column, choose Delete event.

    4.At Entity Column, choose Appointment event.

    5.Click OK, then you will find all results.

    Wilson

    • Marked as answer by Eugenie Xu Friday, September 13, 2013 7:39 AM
    Friday, September 13, 2013 6:40 AM
  • Only if auditing is enabled for appointment, then you can view the result.

    Regards,

    Rameshwari

    • Proposed as answer by RameshwariSah Tuesday, September 17, 2013 7:30 PM
    Tuesday, September 17, 2013 5:14 PM