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FTP Error 12004 connecting to ftp.microsoft.com. An internal error occured in the microsoft internet connections. RRS feed

  • Question

  • This is the message received after trying to connect to the internet after my mother deleted files for a HP Photosmart program. The icon internet icon on the task bar has disappeared along with the one in network connections. Ran "diagnos connection problems" with a returning message of "Windows did not detect any problems with your internet connection over http and https, but was unable to make a successful connection over ftp. To be perfectly honest all of this is greek to me so if someone is kind enough to respond with advice and or help in resolving my issue bare in mind please that I am not very technical inn the mechanics of computers. Thank you for your time.

    Sincerely,
    tazzi 
    Sunday, February 7, 2010 6:11 AM