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what to do when whs disk fails - HP Media Smart Server Model EX470 RRS feed

  • Question

  • I have WHS on HP MediaSMart Server, low-end model, but with 3 HD. The first two are fine, but the 3rd drive just failed. I have duplication set on all of my folders (that I care about). I have the messages saying "Storage Status: WDC xxxxxx SCSI Disk device has failed. Ensure it is connected. If this problems continues, add a new HD and then remove the failed drive from your server storage using the console".  There are some other messages, about backup service not running and the backup DB has errors, but those are a result of the failed HD.
    My question then is since i have duplication on, what do I need to do to fix this problem? Can I just remove the failed HD, and because duplication is on, WHS will repair itself and have my files back? Or do I need to have a new drive to make it work? Or what?
    Thanks
    Craig
    Sunday, May 13, 2012 5:48 PM

Answers

  • That's it.

    Phil P.S. If you find my comment helpful or if it answers your question, please mark it as such.

    • Marked as answer by Craigsn Tuesday, May 15, 2012 6:23 PM
    Monday, May 14, 2012 6:41 PM

All replies

  • It should just rebuild but you will need to add a new disk if you want to retain data integrity with duplication. Read this on the FAQ Section of this forum:

    http://social.microsoft.com/Forums/en-US/whsfaq/thread/cf354b5d-b37b-4b7f-a0d5-8e573697777f


    Phil P.S. If you find my comment helpful or if it answers your question, please mark it as such.

    Sunday, May 13, 2012 6:17 PM
  • Thanks Phil, I read that article it was helpful.

    So as I understand it, I can just "remove" the disk, using the Storage utility Remove option. Ignore the warnings about losing data, because I have duplication turned on, and the system should rebuild itself so that now there is only one copy of the data, but it should all come back. As soon as possible, if I wish to have duplication turned on, I should add another hard drive to replace the one that failed.

    If that is wrong, then let me know, otherwise, I'll go forward with that plan.

    Monday, May 14, 2012 5:09 PM
  • That's it.

    Phil P.S. If you find my comment helpful or if it answers your question, please mark it as such.

    • Marked as answer by Craigsn Tuesday, May 15, 2012 6:23 PM
    Monday, May 14, 2012 6:41 PM