Send an email from an unresolved sender in CRM 4.0 RRS feed

  • Question

  • Hi, I am attempting to send an email from an unresolved sender to an unresolved recipient. The To and From fields are populated automatically on selecting a particular Regarding record. While I am unable to save the Email activity if I manually enter an unresolved sender email address (From); I am however able to save the Email activity when the From field is populated by javascript. After the record is saved with unresolved From and To email addresses, whenever I try to send the email, it says Invalid Argument.

    Is this because the From field takes only a resolved email address from CRM? Is there any way to bypass that? I can send email to unresolved emails but not from unresolved emails. Is there any workaround for this?

    Friday, September 7, 2012 10:35 AM


  • I don't know for definite, but it seems reasonable that CRM would not send an email from an unresolved recipient.

    Why not create a queue with the email address you want to send the email from, and set the queue as the sender ?

    Microsoft CRM MVP - http://mscrmuk.blogspot.com/ http://www.excitation.co.uk

    • Proposed as answer by Sam - Inogic Saturday, September 8, 2012 1:43 AM
    • Marked as answer by CRM Junkie Monday, October 1, 2012 9:34 AM
    Friday, September 7, 2012 1:05 PM