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OGA Diagnostic Tool shows a Validation Status for Office 2003 as 114 Blocked VLK 2

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I've been using my Office Professional 2003 purchased from a legitimate software retail store. All subsequent updates have installed successfully. All Microsoft automatic security updates have installed successfully. Am I to expect my Office Professional 2003 to stop functioning; or, will the "Not Genuine" message merely continue and annoy? How do I document and receive a valid copy at no cost to me?

Tuesday, October 20, 2009 10:15 PM

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Hello George Weber,

Here is a snippet of your mgadiag report:

OGA Data-->
Office Status: 114 Blocked VLK 2
Microsoft Office Professional Edition 2003 - 114 Blocked VLK 2
Microsoft Office Project Professional 2003 - 100 Genuine
Microsoft Office Visio Professional 2003 - 100 Genuine
OGA Version: Registered, 2.0.48.0
Signed By: Microsoft
Office Diagnostics: 025D1FF3-230-1

All three of the Office family programs installed on your Dell computer have problems.

Office Professional 2003 is a widely pirated volume licensing installation that was installed with a now-blocked widely pirated volume licensing key.

Project and Visio are volume licensing installations of the titles, not the retail license software that you should have been sold.

Since you mentioned that you purchased these titles at a legitimate software retail store, I would encourage you to return all three titles to the store and request a refund or replacement with genuine retail license software.

If you are not able to get satisfaction from the seller, I would suggest that you review the Office Genuine Offer FAQ to see if you qualify for the discounted or complimentary replacement: http://www.microsoft.com/genuine/downloads/FAQ.aspx?displaylang=en#ID0EKNAC if you think you do, follow the "Learn More online" links you are seeing in order to submit piracy reports, apply for the complimentary replacement and/or order software.
For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
- Marked as answer by Darin Smith MS Thursday, October 22, 2009 7:47 PM
Thursday, October 22, 2009 4:08 PM

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Hello George Weber,

In order to receive the best support, we request all users initially download and run the Genuine Diagnostics tool at this link http://go.microsoft.com/fwlink/?linkid=52012. Click the "Continue" button, click the "Copy" button, then paste the report into your post.
For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp

Thursday, October 22, 2009 2:51 AM
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Thanks Dan,

The following report shows my Operating System is Genuine.

However, the Office tab on the diagnostic report reflects the Validation Status as 114 Blocked VLK 2. I presume that's the cause of the caution that my Office Professional 2003 will be marked as "Not Genuine". What's the pending effect in using my current Office Professional 2003 on my computer?

Diagnostic Report (1.9.0011.0):
-----------------------------------------
WGA Data-->
Validation Status: Genuine
Validation Code: 0

Cached Validation Code: N/A
Windows Product Key: *****-*****-GBK4Q-C6K4M-RMH4M
Windows Product Key Hash: e6+kNPHJBezNfvDlvaWiBMyt1NI=
Windows Product ID: 76487-017-3482326-22025
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 5.1.2600.2.00010100.3.0.pro
ID: {5C2CB57E-2670-4DF5-A082-52732608E274}(3)
Is Admin: Yes
TestCab: 0x0
WGA Version: Registered, 1.9.40.0
Signed By: Microsoft
Product Name: N/A
Architecture: N/A
Build lab: N/A
TTS Error: N/A
Validation Diagnostic: 025D1FF3-230-1
Resolution Status: N/A

WgaER Data-->
ThreatID(s): N/A
Version: N/A

WGA Notifications Data-->
Cached Result: 0
File Exists: Yes
Version: 1.9.40.0
WgaTray.exe Signed By: Microsoft
WgaLogon.dll Signed By: Microsoft

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: 2.0.48.0
OGAExec.exe Signed By: Microsoft
OGAAddin.dll Signed By: Microsoft

OGA Data-->
Office Status: 114 Blocked VLK 2
Microsoft Office Professional Edition 2003 - 114 Blocked VLK 2
Microsoft Office Project Professional 2003 - 100 Genuine
Microsoft Office Visio Professional 2003 - 100 Genuine
OGA Version: Registered, 2.0.48.0
Signed By: Microsoft
Office Diagnostics: 025D1FF3-230-1

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{5C2CB57E-2670-4DF5-A082-52732608E274}</UGUID><Version>1.9.0011.0</Version><OS>5.1.2600.2.00010100.3.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-RMH4M</PKey><PID>76487-017-3482326-22025</PID><PIDType>5</PIDType><SID>S-1-5-21-1202660629-1060284298-1708537768</SID><SYSTEM><Manufacturer>Dell Computer Corporation </Manufacturer><Model>XPS-Z </Model></SYSTEM><BIOS><Manufacturer>Intel Corp.</Manufacturer><Version>A11</Version><SMBIOSVersion major="2" minor="3"/><Date>20020611000000.000000+000</Date></BIOS><HWID>4450315F0184C056</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification><File Name="WgaTray.exe" Version="1.9.40.0"/><File Name="WgaLogon.dll" Version="1.9.40.0"/><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData> <Software><Office><Result>114</Result><Products><Product GUID="{90110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>114</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>59D1605114E3500</Val><Hash>vfZmaSmFPIYrLWTcZSZErUQg+Fo=</Hash><Pid>73931-640-0000106-57949</Pid><PidType>14</PidType></Product><Product GUID="{903B0409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Project Professional 2003</Name><Ver>11</Ver><Val>5EA9C3672EB0500</Val><Hash>GZD+9sfb5ecL3RxyV4F75a86u2M=</Hash><Pid>72077-640-0000106-55968</Pid><PidType>14</PidType></Product><Product GUID="{90510409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Visio Professional 2003</Name><Ver>11</Ver><Val>5EA9C3672EB0500</Val><Hash>GZD+9sfb5ecL3RxyV4F75a86u2M=</Hash><Pid>72085-640-0000106-55430</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="11" Result="114"/><App Id="16" Version="11" Result="114"/><App Id="18" Version="11" Result="114"/><App Id="19" Version="11" Result="114"/><App Id="1A" Version="11" Result="114"/><App Id="1B" Version="11" Result="114"/><App Id="3B" Version="11" Result="100"/><App Id="44" Version="11" Result="114"/><App Id="51" Version="11" Result="100"/></Applications></Office></Software></GenuineResults>

Licensing Data-->
N/A

HWID Data-->
N/A

OEM Activation 1.0 Data-->
BIOS string matches: yes
Marker string from BIOS: 1E840:Dell Inc|11316:Dell Inc|11316:Microsoft Corporation
Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005

OEM Activation 2.0 Data-->
N/A

Diagnostic Report (1.9.0011.0):
-----------------------------------------
WGA Data-->
Validation Status: Genuine
Validation Code: 0

Cached Validation Code: N/A
Windows Product Key: *****-*****-GBK4Q-C6K4M-RMH4M
Windows Product Key Hash: e6+kNPHJBezNfvDlvaWiBMyt1NI=
Windows Product ID: 76487-017-3482326-22025
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 5.1.2600.2.00010100.3.0.pro
ID: {5C2CB57E-2670-4DF5-A082-52732608E274}(3)
Is Admin: Yes
TestCab: 0x0
WGA Version: Registered, 1.9.40.0
Signed By: Microsoft
Product Name: N/A
Architecture: N/A
Build lab: N/A
TTS Error: N/A
Validation Diagnostic: 025D1FF3-230-1
Resolution Status: N/A

WgaER Data-->
ThreatID(s): N/A
Version: N/A

WGA Notifications Data-->
Cached Result: 0
File Exists: Yes
Version: 1.9.40.0
WgaTray.exe Signed By: Microsoft
WgaLogon.dll Signed By: Microsoft

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: 2.0.48.0
OGAExec.exe Signed By: Microsoft
OGAAddin.dll Signed By: Microsoft

OGA Data-->
Office Status: 114 Blocked VLK 2
Microsoft Office Professional Edition 2003 - 114 Blocked VLK 2
Microsoft Office Project Professional 2003 - 100 Genuine
Microsoft Office Visio Professional 2003 - 100 Genuine
OGA Version: Registered, 2.0.48.0
Signed By: Microsoft
Office Diagnostics: 025D1FF3-230-1

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{5C2CB57E-2670-4DF5-A082-52732608E274}</UGUID><Version>1.9.0011.0</Version><OS>5.1.2600.2.00010100.3.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-RMH4M</PKey><PID>76487-017-3482326-22025</PID><PIDType>5</PIDType><SID>S-1-5-21-1202660629-1060284298-1708537768</SID><SYSTEM><Manufacturer>Dell Computer Corporation </Manufacturer><Model>XPS-Z </Model></SYSTEM><BIOS><Manufacturer>Intel Corp.</Manufacturer><Version>A11</Version><SMBIOSVersion major="2" minor="3"/><Date>20020611000000.000000+000</Date></BIOS><HWID>4450315F0184C056</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification><File Name="WgaTray.exe" Version="1.9.40.0"/><File Name="WgaLogon.dll" Version="1.9.40.0"/><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData> <Software><Office><Result>114</Result><Products><Product GUID="{90110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>114</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>59D1605114E3500</Val><Hash>vfZmaSmFPIYrLWTcZSZErUQg+Fo=</Hash><Pid>73931-640-0000106-57949</Pid><PidType>14</PidType></Product><Product GUID="{903B0409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Project Professional 2003</Name><Ver>11</Ver><Val>5EA9C3672EB0500</Val><Hash>GZD+9sfb5ecL3RxyV4F75a86u2M=</Hash><Pid>72077-640-0000106-55968</Pid><PidType>14</PidType></Product><Product GUID="{90510409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Visio Professional 2003</Name><Ver>11</Ver><Val>5EA9C3672EB0500</Val><Hash>GZD+9sfb5ecL3RxyV4F75a86u2M=</Hash><Pid>72085-640-0000106-55430</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="11" Result="114"/><App Id="16" Version="11" Result="114"/><App Id="18" Version="11" Result="114"/><App Id="19" Version="11" Result="114"/><App Id="1A" Version="11" Result="114"/><App Id="1B" Version="11" Result="114"/><App Id="3B" Version="11" Result="100"/><App Id="44" Version="11" Result="114"/><App Id="51" Version="11" Result="100"/></Applications></Office></Software></GenuineResults>

Licensing Data-->
N/A

HWID Data-->
N/A

OEM Activation 1.0 Data-->
BIOS string matches: yes
Marker string from BIOS: 1E840:Dell Inc|11316:Dell Inc|11316:Microsoft Corporation
Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005

OEM Activation 2.0 Data-->
N/A

Thursday, October 22, 2009 12:37 PM
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Hello George Weber,

Here is a snippet of your mgadiag report:

OGA Data-->
Office Status: 114 Blocked VLK 2
Microsoft Office Professional Edition 2003 - 114 Blocked VLK 2
Microsoft Office Project Professional 2003 - 100 Genuine
Microsoft Office Visio Professional 2003 - 100 Genuine
OGA Version: Registered, 2.0.48.0
Signed By: Microsoft
Office Diagnostics: 025D1FF3-230-1

All three of the Office family programs installed on your Dell computer have problems.

Office Professional 2003 is a widely pirated volume licensing installation that was installed with a now-blocked widely pirated volume licensing key.

Project and Visio are volume licensing installations of the titles, not the retail license software that you should have been sold.

Since you mentioned that you purchased these titles at a legitimate software retail store, I would encourage you to return all three titles to the store and request a refund or replacement with genuine retail license software.

If you are not able to get satisfaction from the seller, I would suggest that you review the Office Genuine Offer FAQ to see if you qualify for the discounted or complimentary replacement: http://www.microsoft.com/genuine/downloads/FAQ.aspx?displaylang=en#ID0EKNAC if you think you do, follow the "Learn More online" links you are seeing in order to submit piracy reports, apply for the complimentary replacement and/or order software.
For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
- Marked as answer by Darin Smith MS Thursday, October 22, 2009 7:47 PM
Thursday, October 22, 2009 4:08 PM

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OGA Diagnostic Tool shows a Validation Status for Office 2003 as 114 Blocked VLK 2

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