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Image/logo disappears as soon as a CRM form or list page is requested

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Hi,

I've added a custom image in the masthead of the customer and partner portals. I can navigate around the site and on each page the logo displays ok even after login in. As soon as the CRM platform returns CRM transactional data (e.g. list of contacts, accounts or opportunities) or a create form the logo disappears, leaving just the "Image Description" value. As soon as I switch back to site content, e.g. Home Page the image then displays ok again.

any ideas what wrong here?

thanks.
regards, Mark

Friday, April 1, 2011 9:11 AM

Answers

is the image being referenced by an absolute url or relative url? Right click on the image (when only the description displays) select properties and see what the url is. You can then paste this into the url address bar of the browser and see if it is actually pointing to the right place, but you will probably be able to tell just by looking at the url in properties.

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Marked as answer by Mark Gullick Sunday, April 3, 2011 5:37 PM

Sunday, April 3, 2011 1:43 AM

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