locked
PLEASE HELP...... RRS feed

  • Question

  • Im receiving message: My VLK IS BLOCKED-BUT PRO KEY IS GENIUNE.
    Wednesday, March 28, 2007 1:44 PM

Answers

  • Volume License Keys (VLK) are not genuine if you did not purchase a minimum of five (5) licenses originally.  How did you obtain your so-called "genuine" Volume License product key?
    Wednesday, March 28, 2007 2:07 PM
    Moderator

All replies

  • Volume License Keys (VLK) are not genuine if you did not purchase a minimum of five (5) licenses originally.  How did you obtain your so-called "genuine" Volume License product key?
    Wednesday, March 28, 2007 2:07 PM
    Moderator
  •  

    Anonymous,

    Please follow these steps for assistance:

    Step 1 is to run the utility at this link http://go.microsoft.com/fwlink/?linkid=52012, then click the Windows tab, click the "Copy" button, then paste the report into a response in this thread.

    Step 2 is to look on the computer or with the materials you received with the computer or with your retail purchase of Windows to see if you have a Certificate of Authenticity (COA).  If you have one, tell us about the COA.  Tell us:

    1.  What edition of Windows XP is it for, Home, Pro, or Media Center, or another version of Windows?

    2.  Does it read "OEM Software" or "OEM Product" in black lettering?

    3.  Or, does it have the computer manufacturer's name in black lettering?

    4.  DO NOT post the Product Key.

    Not sure what to look for?  See this page for reference:  http://www.microsoft.com/resources/howtotell/en/coa.mspx

    Wednesday, March 28, 2007 6:25 PM