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error 8023 RRS feed

  • Question

  • Malware -defender works- but live one says outdated. will not updat. error code: 8023. Do I need defender with Live One? Ii had a spywear threat which I eliminated with pc tools software. what should I  do to correct this?

     

    Monday, July 14, 2008 3:09 PM

Answers

  • When One Care is installed it disables Defender since One Care scans for viruses and spyware. You should not enable Defender with One Care installed.

    Regarding the spyware threat that PC Tools detected, it is difficult to offer advice without knowing what was detected.

     

    Monday, July 14, 2008 3:15 PM
    Moderator

All replies

  • When One Care is installed it disables Defender since One Care scans for viruses and spyware. You should not enable Defender with One Care installed.

    Regarding the spyware threat that PC Tools detected, it is difficult to offer advice without knowing what was detected.

     

    Monday, July 14, 2008 3:15 PM
    Moderator
  • Hi, so I should disable defender from Live One?

    The Pc tools eliminated the trojan.

     

    Monday, July 14, 2008 3:19 PM
  • Yes, you should disable Defender.

     

    Monday, July 14, 2008 3:35 PM
    Moderator