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  • Question

  • I too have the same problem for Microsoft Office 2003. The following are the details generated by the Diagnostic Tool.

     

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Genuine
    Validation Code: 0
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-2MDY9-F6J9M-K42BQ
    Windows Product Key Hash: jY+nlE0RT38EEXpeUqSdQPABSQc=
    Windows Product ID: 76487-OEM-2211906-00101
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 5.1.2600.2.00010100.3.0.pro
    ID: {B30EF0F4-993C-4D5F-A849-8FB16FF430C6}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.9.42.0
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-230-1
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    Windows XP Notifications Data-->
    Cached Result: 0
    File Exists: Yes
    Version: 1.9.40.0
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: 2.0.48.0
    OGAExec.exe Signed By: Microsoft
    OGAAddin.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 108 Invalid VLK
    Microsoft Office Professional Edition 2003 - 108 Invalid VLK
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-230-1

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{B30EF0F4-993C-4D5F-A849-8FB16FF430C6}</UGUID><Version>1.9.0027.0</Version><OS>5.1.2600.2.00010100.3.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-K42BQ</PKey><PID>76487-OEM-2211906-00101</PID><PIDType>2</PIDType><SID>S-1-5-21-467151308-3512008736-149499013</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Compaq nx7400 (RH650ES#ABV)</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>68YGU Ver. F.0A</Version><SMBIOSVersion major="2" minor="4"/><Date>20061218000000.000000+000</Date><SLPBIOS>Compaq,Hewlett,Hewlett,Compaq</SLPBIOS></BIOS><HWID>AA683E07018400EA</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pakistan Standard Time(GMT+05:00)</TimeZone><iJoin>1</iJoin><SBID><stat>2</stat><msppid></msppid><name>HP</name><model></model></SBID><OEM/><GANotification><File Name="WgaTray.exe" Version="1.9.40.0"/><File Name="WgaLogon.dll" Version="1.9.40.0"/><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>108</Result><Products><Product GUID="{90110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>108</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>7F39C3E059A8500</Val><Hash>GVF/qNsKtW+tAAVW+CgMhzr3tkQ=</Hash><Pid>73931-640-2103134-57986</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="11" Result="108"/><App Id="16" Version="11" Result="108"/><App Id="18" Version="11" Result="108"/><App Id="19" Version="11" Result="108"/><App Id="1A" Version="11" Result="108"/><App Id="1B" Version="11" Result="108"/><App Id="44" Version="11" Result="108"/></Applications></Office></Software></GenuineResults> 

    Licensing Data-->
    N/A

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    N/A

    OEM Activation 1.0 Data-->
    BIOS string matches: yes
    Marker string from BIOS: A5CC:Compaq Computer Corporation|1BC54:Compaq Computer Corporation|1FFEA:Compaq Computer Corporation|1BBFA:Compaq Computer Corporation|1BBFA:Compaq Computer Corporation|1FFEA:Hewlett-Packard Company|1BBFA:Hewlett-Packard Company
    Marker string from OEMBIOS.DAT: Compaq,Hewlett,Hewlett,Compaq

    OEM Activation 2.0 Data-->
    N/A

     

    • Split by Darin Smith MS Thursday, August 5, 2010 8:54 PM Split piggyback post off to it's own thread
    Thursday, August 5, 2010 5:48 AM

Answers

  • Hello Patrick Brydone,

     The Microsoft Office Professional Edition 2003 is Non-Genuine.  It was installed using a Invalid Volume Licensce Key (VLK). VLK software is not to be sold to consumers, but are designed for large organizations that need 10s 100s or 1000s of Office installs.  In this case the VLK is Invalid. This means it was created with a Piracy software called a Key Generator (KeyGen).  In other words, Microsoft did not create or release this key.

    The reason you hadn't see the Non-Genuine message sooner is that Office doesn't have any anti-piracy systems other then Activation and this pirated Product Key is a Volume License Key that doesn't require Activation.  The only way for you to have found out that the Office was Non-Genuine would have been if you had gone to http://Microsoft.com/genuine and click the 'Validate Office", gone to the Office Download site and attempted to download any validation protected content or by installing the Office Notifier. It turns out that Microsoft recently released the Office Notifier thru Windows Update and it is what is notifying you that the Office is Non-Genuine

      Now, I am Not accusing you of piracy. There are a number of reason why your Office would be using a Pirated key. The three most common are:

    1) You may have bought the software from a unscrupulous seller who sold you pirated software.
     
     In which case I recommend, if possible, contacting that seller and demand the Genuine Microsoft software, that you paid for or at least a refund. I also recommend submitting a Piracy Report at http://microsoft.com/piracy

    or

    2) You had your computer worked on (by a repair person, a friend or that smart kid down the street) and in the course of fixing the PC, they had to reinstall Office.  Instead of contacting you to get the proper Product Key, (maybe due to not knowing it was wrong or due to laziness) they downloaded it from the internet.
     
     In this case, you probably have a Genuine copy (and Product Key) of Office, you just need to uninstall the Non-genuine one and reinstall the software using the proper (Genuine) Product Key

    or

    3) A repair person, a friend or that smart kid down the street may have thought they were doing you a Favor by installing a copy of Office on your computer, "for Free".  But in fact he/she installed a Pirated Copy.  It's all togeather possible they didn't know they were doing anything wrong and thought they were just being nice.
     
     In this case, the best way to resolve the issue would be to uninstall the software and if you still want to use Office, buy it from a trusted retailer or online store.


    Thank you,


    Darin MS
    Friday, August 6, 2010 8:34 PM

All replies

  • Patrick Brydone
     
    OGA Data-->
    Office Status: 108 Invalid VLK
    Microsoft Office Professional Edition 2003 - 108 Invalid VLK

    You have a pirated product.  Please repost your report under your own thread.  Only one person's problem per thread.
    Thursday, August 5, 2010 11:11 AM
  • Hello Patrick Brydone,

     The Microsoft Office Professional Edition 2003 is Non-Genuine.  It was installed using a Invalid Volume Licensce Key (VLK). VLK software is not to be sold to consumers, but are designed for large organizations that need 10s 100s or 1000s of Office installs.  In this case the VLK is Invalid. This means it was created with a Piracy software called a Key Generator (KeyGen).  In other words, Microsoft did not create or release this key.

    The reason you hadn't see the Non-Genuine message sooner is that Office doesn't have any anti-piracy systems other then Activation and this pirated Product Key is a Volume License Key that doesn't require Activation.  The only way for you to have found out that the Office was Non-Genuine would have been if you had gone to http://Microsoft.com/genuine and click the 'Validate Office", gone to the Office Download site and attempted to download any validation protected content or by installing the Office Notifier. It turns out that Microsoft recently released the Office Notifier thru Windows Update and it is what is notifying you that the Office is Non-Genuine

      Now, I am Not accusing you of piracy. There are a number of reason why your Office would be using a Pirated key. The three most common are:

    1) You may have bought the software from a unscrupulous seller who sold you pirated software.
     
     In which case I recommend, if possible, contacting that seller and demand the Genuine Microsoft software, that you paid for or at least a refund. I also recommend submitting a Piracy Report at http://microsoft.com/piracy

    or

    2) You had your computer worked on (by a repair person, a friend or that smart kid down the street) and in the course of fixing the PC, they had to reinstall Office.  Instead of contacting you to get the proper Product Key, (maybe due to not knowing it was wrong or due to laziness) they downloaded it from the internet.
     
     In this case, you probably have a Genuine copy (and Product Key) of Office, you just need to uninstall the Non-genuine one and reinstall the software using the proper (Genuine) Product Key

    or

    3) A repair person, a friend or that smart kid down the street may have thought they were doing you a Favor by installing a copy of Office on your computer, "for Free".  But in fact he/she installed a Pirated Copy.  It's all togeather possible they didn't know they were doing anything wrong and thought they were just being nice.
     
     In this case, the best way to resolve the issue would be to uninstall the software and if you still want to use Office, buy it from a trusted retailer or online store.


    Thank you,


    Darin MS
    Friday, August 6, 2010 8:34 PM