Need XBOX help.

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  This is REALLY off-topic but I have a friend who is desperate, and you've been helpful to me in the past.  He wants to return an XBOX for a fix, and the procedures they have given him just come to a brick wall when he needs to get a Gamer ID, whatever that is.  He has spent hours on a phone waiting for an agent who never seems to be available.  I looked for a forum like this for XBOX, but didn't find one.  Can you suggest an appeal route for this guy, or another web site where he could escalate his issues?  Thanks, 'Thuse

  • Changed type Stephen BootsMVP, Moderator Wednesday, February 25, 2009 1:17 PM off topic

  Wednesday, February 25, 2009 4:17 AM