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OneCare is slowing down my computer

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Hi - Before installing OneCare, I uninstalled my other virus protection. But now, ever since I installed OneCare, my machine is soooooooooooooooooooo sloooooooooooooooooooooooooooooow. Any suggestions? I'm getting very frustrated. I've had the service techs come out twice to check my DSL lines.

What can I do?

Thanks.

FluffyButts Mom

Monday, December 1, 2008 5:44 PM

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You may still have bits of your previous security software present despite the uninstall. You may need to use the vendor's cleaup/removal utility to completely remove it.

Norton Removal Tool - ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe

McAfee Removal Tool - http://www.majorgeeks.com/McAfee_Consumer_Product_Removal_Tool_d5420.html

However, your slowness may have nothing to do with a conflict or OneCare. It can be due to any number of things. If you believe it is caused by OneCare, and you know that you've completely removed potential conflicts, please contact support.

How to reach support (FAQ) - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2

-steve

Monday, December 1, 2008 7:12 PM

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