none
Time and Date Issue RRS feed

  • Question

  • I have read through a few of the previous posts and none of them seem to have been solved, atleast the ones I read through did not seem as if they were. Its always the same "check your BIOS" answer and it seems to not be solving issues and if it is someone please let me know. But that aside is there any other steps to getting this issue resolved aside from the BIOS? Becasue everything here is on point.

    **EDIT**
    Also would like to note that this was not an issue until the SP3 was installed... Could that be the issue? SP3? Cause I could do without it.



    Diagnostic Report (1.7.0095.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Clock sync error
    Validation Code: 10
    Online Validation Code: N/A
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-8HK33-963TP-TF7HG
    Windows Product Key Hash: zoCz123dc2o5iNKkdFS/cJklI5A=
    Windows Product ID: 55274-016-3535023-22387
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 5.1.2600.2.00010100.3.0.pro
    CSVLK Server: N/A
    CSVLK PID: N/A
    ID: {00839203-82B9-47E0-BB37-99896A232602}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.7.69.2
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-171-1_63BB5E84-896-80004005_E2AD56EA-101-b010_E2AD56EA-102-0_BB5C1257-54-80004005_BB5C1257-59-80040207_78155E4D-290-80040207
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    WGATray.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: Registered, 1.6.28.0
    Signed By: Microsoft
    Office Diagnostics: B4D0AA8B-543-80070002_025D1FF3-171-1

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{00839203-82B9-47E0-BB37-99896A232602}</UGUID><Version>1.7.0095.0</Version><OS>5.1.2600.2.00010100.3.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-TF7HG</PKey><PID>55274-016-3535023-22387</PID><PIDType>5</PIDType><SID>S-1-5-21-1078081533-492894223-839522115</SID><SYSTEM><Manufacturer>Compaq Presario 06</Manufacturer><Model>DC479A-ABA S3200NX NA110</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>3.03 </Version><SMBIOSVersion major="2" minor="2"/><Date>20030124000000.000000+000</Date></BIOS><HWID>F4643F570184204B</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><BRT/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 



    • Edited by dc2acgsr99 Wednesday, July 23, 2008 6:49 AM added text
    Wednesday, July 23, 2008 6:44 AM

Answers

  • Dc2acgsr99,

        There is a very easy fix for this. Open Internet Explorer and type the following website in for the URL: http://www.microsoft.com/Genuine/diag/ .  Once you open please click the “Start Diagnostic" button. Click the “Resolve Now” button if/when the tool finds any issues.  The tool will, most likely, resolve the issue on its own or will provide you further instructions.  Next try this should the above fail: http://support.microsoft.com/kb/822798/en-us

    Please follow the below steps manually for a resolve should you experience additional problems. If this doesn’t work please touch back with the forum again.

     

    1.

    Click Start, and then click Run.

    2.

    In the Open box, type cmd, and then click OK.

    3.

    At the command prompt, type "regsvr32 softpub.dll", and then press ENTER.

    4.

    Click OK when you receive the message that DllRegisterServer in Softpub.dll succeeded.

    Repeat steps 1 through 4 for the following files: Wintrust.dll, Initpki.dll, Dssenh.dll, Rsaenh.dll, Gpkcsp.dll, Sccbase.dll, Slbcsp.dll, Mssip32.dll, and Cryptdlg.dll. Remember to put regsvr32 in front of all the .dll's in mention. ("regsvr32 wintrust.dll")

    "regsvr32 wintrust.dll"

    "regsvr32 Initpki.dll"

    "regsvr32 Dssenh.dll"

    "regsvr32 Rsaenh.dll"

    "regsvr32 Gpkcsp.dll"

    "regsvr32 Sccbase.dll"

    "regsvr32 Slbcsp.dll"

    "regsvr32 Mssip32.dll"

    "regsvr32 Cryptdlg.dll"

     

    5) After all the above files have been re-registered, type Exit at the command prompt to close it and return to Windows.

     

    6) Restart Windows and try to authenticate Windows again.



    Stephen Holm, MS
    • Marked as answer by StephenHolm Tuesday, July 29, 2008 5:37 PM
    Wednesday, July 23, 2008 5:04 PM

All replies

  • Microsoft Genuine Advantage – Diagnostic Site: http://www.microsoft.com/genuine/diag/

    Click on Start Diagnostics

    Please note: I am not a Microsoft employee...only a voluntary forum contributor.
    Wednesday, July 23, 2008 12:53 PM
    Moderator
  • Dc2acgsr99,

        There is a very easy fix for this. Open Internet Explorer and type the following website in for the URL: http://www.microsoft.com/Genuine/diag/ .  Once you open please click the “Start Diagnostic" button. Click the “Resolve Now” button if/when the tool finds any issues.  The tool will, most likely, resolve the issue on its own or will provide you further instructions.  Next try this should the above fail: http://support.microsoft.com/kb/822798/en-us

    Please follow the below steps manually for a resolve should you experience additional problems. If this doesn’t work please touch back with the forum again.

     

    1.

    Click Start, and then click Run.

    2.

    In the Open box, type cmd, and then click OK.

    3.

    At the command prompt, type "regsvr32 softpub.dll", and then press ENTER.

    4.

    Click OK when you receive the message that DllRegisterServer in Softpub.dll succeeded.

    Repeat steps 1 through 4 for the following files: Wintrust.dll, Initpki.dll, Dssenh.dll, Rsaenh.dll, Gpkcsp.dll, Sccbase.dll, Slbcsp.dll, Mssip32.dll, and Cryptdlg.dll. Remember to put regsvr32 in front of all the .dll's in mention. ("regsvr32 wintrust.dll")

    "regsvr32 wintrust.dll"

    "regsvr32 Initpki.dll"

    "regsvr32 Dssenh.dll"

    "regsvr32 Rsaenh.dll"

    "regsvr32 Gpkcsp.dll"

    "regsvr32 Sccbase.dll"

    "regsvr32 Slbcsp.dll"

    "regsvr32 Mssip32.dll"

    "regsvr32 Cryptdlg.dll"

     

    5) After all the above files have been re-registered, type Exit at the command prompt to close it and return to Windows.

     

    6) Restart Windows and try to authenticate Windows again.



    Stephen Holm, MS
    • Marked as answer by StephenHolm Tuesday, July 29, 2008 5:37 PM
    Wednesday, July 23, 2008 5:04 PM