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OneCare Backup

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My PC crashed and I needed to reinstall Windows (Vista) and my apps ... I backup every 2/3 days using OneCare and always get a message saying it has succeeded but when I tried to restore all my data OneCare says it can only find one backup from November last year. My external hard drive (where I back up to) has 140GB of data on it so I am sure the data is there but OneCare can't seem to see it - any ideas please ?

Sunday, June 28, 2009 1:27 PM

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When you open the Restore Wizard select "restore files from another PC" and you should see all of your backups. If you are unable to find the files you wish to restore please contact support. How to reach support - http://social.microsoft.com/Forums/en-US/onecareinstallandactivate/thread/30400b52-7f26-4ba0-bc18-17e305329d90
Jim - MVP Windows Live - Forum Moderator - Live One Care - Live Mesh - Microsoft Security Essentials
- Marked as answer by Stephen BootsMVP, Moderator Monday, June 29, 2009 12:17 AM
Sunday, June 28, 2009 5:04 PM

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