locked
New Product Link in Action Tool bar is Not Available for Write In Product (ORDER Entity) RRS feed

  • Question

  • Issue is regarding the Orders, steps are Go to Orders - New - Enter detail on this page and click on Save. Now, click on the Write-In product in detail pane. But, New Product link in Action tool bar is not coming. In order to check this I take the import of ISV.config and Site Map, but I didn't find anything related to it.

    Another thing, click on Existing Product in detail pane, here New Product link in Action tool bar is available. When, I click on it, the new page Order Product page is there, but the Product Type radio button Existing or Write In is disabled. For this I check the Form onLoad method, but there is no code for disabling this field.

    I checked the Adventure Work cycle organization, the New Product link for Write In in Action tool bar is available and In existing Product radio button is also active.

    Can you please help me out over this or is there any way I will make the whole ORDER as New as available after CRM installation means w/o any customization?

    Looking forward to hear from you.
    Student working on Final Year Project which utilizes WPF and WCF
    Monday, August 16, 2010 8:20 AM

Answers

  • It sounds as though you have enabled the Lock Pricing feature. To unlock pricing, open the Order, click Actions > Use Current Pricing. You will now be able to add write-in items.

    Regards, Neil


    Neil Benson, CRM Addict and MVP at Customery Ltd.You can reach me on LinkedIn or Twitter.

    Monday, August 16, 2010 8:43 AM
    Moderator

All replies

  • It sounds as though you have enabled the Lock Pricing feature. To unlock pricing, open the Order, click Actions > Use Current Pricing. You will now be able to add write-in items.

    Regards, Neil


    Neil Benson, CRM Addict and MVP at Customery Ltd.You can reach me on LinkedIn or Twitter.

    Monday, August 16, 2010 8:43 AM
    Moderator
  • First of all, thanks for the reply and it resolve my issue as well.

     


    Software developer working on Asp.Net, C#, jQuery and Dynamics CRM
    Tuesday, August 17, 2010 12:37 PM