Not Genuine?

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  Doris

  I split your question out, as it's unlikely to relate to the original thread in which you posted.

  To properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool
  (download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
   Once saved, run the tool.
  Click on the Continue button, which will produce the report.
   To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.
  
   
  Please also state the Version and Edition of Windows quoted on your COA sticker (if you have one) on the case of your machine (or inside the battery compartment), but do NOT quote the Key on the sticker!
  http://www.microsoft.com/en-us/howtotell/Hardware.aspx

  Your SFC log shows a fair amount of corruption....

  7832: 2013-06-06 13:04:43, Info                  CSI    00000397 [SR] Repairing 24 (0x0000000000000018) components
  	Line 7833: 2013-06-06 13:04:43, Info                  CSI    00000398 [SR] Beginning Verify and Repair transaction
  	Line 7836: 2013-06-06 13:04:43, Info                  CSI    0000039a [SR] Cannot repair member file [l:24{12}]"azroleui.dll" of Microsoft-Windows-AuthorizationManagerUI, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
  	Line 7839: 2013-06-06 13:04:43, Info                  CSI    0000039c [SR] Cannot repair member file [l:30{15}]"WimProvider.dll" of Microsoft-Windows-Deployment-Image-Servicing-Management-WinProviders, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
  	Line 7842: 2013-06-06 13:04:44, Info                  CSI    0000039e [SR] Cannot repair member file [l:20{10}]"IMTCTC.CHM" of Microsoft-Windows-IME-Traditional-Chinese-Core, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
  	Line 7845: 2013-06-06 13:04:47, Info                  CSI    000003a0 [SR] Cannot repair member file [l:24{12}]"drmmgrtn.dll" of Microsoft-Windows-Migration-DownlevelManifests, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
  	Line 7848: 2013-06-06 13:04:48, Info                  CSI    000003a2 [SR] Cannot repair member file [l:30{15}]"NlsData0414.dll" of Microsoft-Windows-NaturalLanguage6, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
  	Line 7851: 2013-06-06 13:04:53, Info                  CSI    000003a4 [SR] Cannot repair member file [l:40{20}]"PhotoScreensaver.scr" of Microsoft-Windows-PhotoScreensaver, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
  	Line 7854: 2013-06-06 13:04:53, Info                  CSI    000003a6 [SR] Cannot repair member file [l:16{8}]"slui.exe" of Microsoft-Windows-Security-SPP-UX, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
  	Line 7857: 2013-06-06 13:04:53, Info                  CSI    000003a8 [SR] Cannot repair member file [l:64{32}]"System.Web.Extensions.Design.dll" of NetFx35Linq-System.Web.Extensions.Design, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
  	Line 7860: 2013-06-06 13:04:53, Info                  CSI    000003aa [SR] Cannot repair member file [l:36{18}]"Amd64\HPO3X00T.GPD" of prnhp002.inf, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, hash mismatch
  	Line 7863: 2013-06-06 13:04:53, Info                  CSI    000003ac [SR] Cannot repair member file [l:36{18}]"Amd64\lxkpclrs.dll" of prnlx00w.inf, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, hash mismatch
  	Line 7864: 2013-06-06 13:04:53, Info                  CSI    000003ad [SR] Cannot repair member file [l:32{16}]"wiaca00c.inf_loc" of wiaca00c.inf.Resources, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture = [l:10{5}]"en-US", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
  	Line 7865: 2013-06-06 13:04:53, Info                  CSI    000003ae [SR] Cannot repair member file [l:32{16}]"wiabr007.inf_loc" of wiabr007.inf.Resources, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture = [l:10{5}]"en-US", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
  	Line 7866: 2013-06-06 13:04:53, Info                  CSI    000003af [SR] Cannot repair member file [l:32{16}]"wiabr00a.inf_loc" of wiabr00a.inf.Resources, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture = [l:10{5}]"en-US", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
  	Line 7867: 2013-06-06 13:04:53, Info                  CSI    000003b0 [SR] Cannot repair member file [l:32{16}]"wiaca00d.inf_loc" of wiaca00d.inf.Resources, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture = [l:10{5}]"en-US", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
  	Line 7868: 2013-06-06 13:04:53, Info                  CSI    000003b1 [SR] Cannot repair member file [l:32{16}]"wiabr008.inf_loc" of wiabr008.inf.Resources, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture = [l:10{5}]"en-US", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
  	Line 7869: 2013-06-06 13:04:53, Info                  CSI    000003b2 [SR] Cannot repair member file [l:32{16}]"wiaca00a.inf_loc" of wiaca00a.inf.Resources, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture = [l:10{5}]"en-US", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
  	Line 7870: 2013-06-06 13:04:53, Info                  CSI    000003b3 [SR] Cannot repair member file [l:32{16}]"wiabr009.inf_loc" of wiabr009.inf.Resources, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture = [l:10{5}]"en-US", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
  	Line 7871: 2013-06-06 13:04:53, Info                  CSI    000003b4 [SR] Cannot repair member file [l:32{16}]"wiaca00b.inf_loc" of wiaca00b.inf.Resources, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture = [l:10{5}]"en-US", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
  	Line 7874: 2013-06-06 13:04:53, Info                  CSI    000003b6 [SR] Cannot repair member file [l:24{12}]"wbemcntl.dll" of Microsoft-Windows-WMI-Management-Snapins, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_IA32_ON_WIN64 (10), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
  	Line 7877: 2013-06-06 13:04:53, Info                  CSI    000003b8 [SR] Cannot repair member file [l:20{10}]"WSDApi.dll" of WSDApi, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_IA32_ON_WIN64 (10), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
  	Line 7880: 2013-06-06 13:04:53, Info                  CSI    000003ba [SR] Cannot repair member file [l:54{27}]"MediaPlayer-DLMigPlugin.dll" of Microsoft-Windows-MediaPlayer-Migration, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
  	Line 7883: 2013-06-06 13:04:54, Info                  CSI    000003bc [SR] Cannot repair member file [l:30{15}]"NlsData003e.dll" of Microsoft-Windows-NaturalLanguage6, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
  	Line 7886: 2013-06-06 13:04:56, Info                  CSI    000003be [SR] Cannot repair member file [l:24{12}]"timedate.cpl" of Microsoft-Windows-timedate, Version = 6.1.7601.17753, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
  	Line 7889: 2013-06-06 13:04:56, Info                  CSI    000003c0 [SR] Cannot repair member file [l:28{14}]"background.bmp" of Setup-UXWizard-ClientImages, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
  

  I'll see if I can find all of these, and produce a fix protocol for your today.

  ---

  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
  No - I do not work for Microsoft, or any of its contractors.

  • Proposed as answer by Noel D PatonModerator Tuesday, June 11, 2013 9:32 PM
  • Marked as answer by Noel D PatonModerator Wednesday, June 19, 2013 7:52 AM

  Saturday, June 8, 2013 10:08 AM

  Moderator
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  I've uploaded a file - ddraa.zip - to my SkyDrive at Noel's SkyDrive
  
  Please download and save it.

  Right-click on the saved file and select Extract all...
  
  Change the target to C:\ and click on Extract
  
  Close all windows (it would be a good idea to print these instructions!)
  
  Now reboot to the Repair Environment - as soon as the machine restarts, start
  tapping F8 - this should bring up the Advanced Boot Menu, at the top of which
  should be the option 'Repair my Computer'
  
  Pick that
  
  You'll have to log in with your username and password.

  Pick the option to use a Command Prompt
  
  At the prompt type
  
  DIR C:\ddraa
  
  hit the enter key - if you get a 'Not
  Found' error try
  
  DIR D:\ddraa
  
  or
  
  DIR E:\ddraa

   

  The drive letter in use when you find the folder will need to be substituted (for<drive>) into the following
  command...

   

  XCOPY <drive>:\ddraa  <drive>:\windows\winsxs /y /i /s /v /h

   

  (e.g. XCOPY P:\wfire P:\windows\winsxs /y /i /s /v /h )

   

  run the command (it should take almost no time) and when the prompt returns, type
  
  EXIT
  
  and hit the Enter key to exit Command Prompt - reboot to Normal Mode Windows.

  Now run SFC /SCANNOW in an Elevated Command Prompt
  
  then reboot and upload the new CBS.log file to your SkyDrive Public folder, and post a new link

  Also run a new MGADiag report, and post the result.

   

  
  

  ---

  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
  No - I do not work for Microsoft, or any of its contractors.

  Saturday, June 8, 2013 11:52 AM

  Moderator