The computer was bought in S. Korea. Maybe by my father-in-law's former employer. MS says the product key is not valid - at least the one that I type in from the control panel that appears - it starts with numbers. Anyway ...
Thank you for any help.
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0x8004FE21
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-TMVMJ-BBMRX-3MBMV
Windows Product Key Hash: 55n8g6xdzhe4AOWhmTzdzQoLfa4=
Windows Product ID: 00426-292-0000007-85276
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.k01
ID: {2D6A53CB-E170-46E3-B0F6-8B0D3533CFC1}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130104-1431
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
File Mismatch: C:\Windows\system32\sppwinob.dll[Hr = 0x80070005]
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{2D6A53CB-E170-46E3-B0F6-8B0D3533CFC1}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.k01</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-3MBMV</PKey><PID>00426-292-0000007-85276</PID><PIDType>5</PIDType><SID>S-1-5-21-1126619804-2815143558-1816592990</SID><SYSTEM><Manufacturer>SAMSUNG
ELECTRONICS CO., LTD.</Manufacturer><Model>300E5E/300E4E/300E5V/300E4V</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies Ltd.</Manufacturer><Version>P02RBE</Version><SMBIOSVersion major="2"
minor="7"/><Date>20121225000000.000000+000</Date></BIOS><HWID>E1D13107018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0412</SystemLCID><TimeZone>Korea Standard Time(GMT+09:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>SECCSD</OEMID><OEMTableID>LH43STAR</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7601.17514
Name: Windows(R) 7, Ultimate edition
Description: Windows Operating System - Windows(R) 7, RETAIL channel
Activation ID: ac96e1a8-6cc4-4310-a4ff-332ce77fb5b8
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00426-00170-292-000000-00-1042-7600.0000-0492013
Installation ID: 016483861354073890602461979340404071143170826325546716
Processor Certificate URL:
Machine Certificate URL
Use License URL:
Product Key Certificate URL:
Partial Product Key: 3MBMV
License Status: Notification
Notification Reason: 0xC004F009 (grace time expired).
Remaining Windows rearm count: 4
Trusted time: 4/3/2013 4:56:21 AM
Windows Activation Technologies-->
HrOffline: 0x8004FE21
HrOnline: N/A
HealthStatus: 0x0000000000000080
Event Time Stamp: 3:27:2013 10:54
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
Tampered File: %systemroot%\system32\sppwinob.dll
HWID Data-->
HWID Hash Current: MgAAAAEAAgABAAEAAAACAAAAAwABAAEAln1EiUpeFmIcL9boljyesvxF8oYU82DuLnM=
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC SECCSD LH43STAR
FACP SECCSD LH43STAR
HPET SECCSD LH43STAR
MCFG SECCSD LH43STAR
SLIC SECCSD LH43STAR
SSDT SECCSD PtidDevc
ASF! SECCSD LH43STAR
FPDT SECCSD LH43STAR
SSDT SECCSD PtidDevc
SSDT SECCSD PtidDevc
UEFI PTL COMBUF
MSDM SECCSD LH43STAR
UEFI PTL COMBUF
UEFI PTL COMBUF
