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Polycom CX-700 Stuck in cycle downloading certificate RRS feed

  • Question

  • I am trying to configure some CX-700 phones to work with my OCS server.  After completing the log in information on the screen and pressing SignIn the following happens:

    1) Screen shows Contacting tme server...  (This last for about 15 seconds and the time never changes on the phone, should it?)

    2) Screen shows Installing certificate

    3) Screen shows The certificate has expired. Downloading new certificate.

    4) Screen flashes Connecting to the domain server.

    5) The phone then cycles back to step 2 and will continue this loop.

     

    I have verified the Certificate is availabe by downloading it using:

    http://<dNSHostname>/certsrv/certnew.p7b?ReqID=CACert&Renewal=-1&Enc=b64

     

    The Certificate does not expire until Oct 19, 2008. 

     

    I have also run the the following command to make sure the certificate was installed in AD.  This passed

    certutil -f -dspublish <Root CA certificate in .cer file> RootCA

     

    I am looking for any suggestions at this time.

     

    Thanks

     

    John

    Monday, July 7, 2008 4:25 PM

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