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Counterfeit Vista Ultimate RRS feed

  • Question

  • Hi, Recently I bought a "genuine" copy of Vista,sealed,with C.O.A and all documentation.After booting from the disc,the first thing I noticed were quite a few options of manufacturers names to use for the instal,plus another listing 'BIOS Emulation'. Now,very obviously this was NOT genuine,however the product and the packaging is impossible for any average person to differentiate from the real article.The seller has since disappeared from the online site..(likely still running!),but I noted a lot of very similar items on Ebay-XP,Vista,Office (all versions of all systems),which were all obviously dodgy,so I reported all to both Ebay and Paypal. To date not one was removed,and I personally know several buyers who have been caught by this scam.Most were purchases of MS Office (2003 and 2007),which I believe have been reported to MS and may get a new copy from MS for reporting the illegal software.My question is: I now have a worthless copy of Windows Vista Ultimate 32-bit English 3pk DSP OEI DVD which, although it looks in every way to be genuine,it is a pirate copy and not being able to afford another purchase,what do I do? If I report this and send the package to Microsoft,will I get a licensed version or will it simply be a "Thanks now go buy a proper one"?? Cheers
    Friday, February 27, 2009 5:06 AM

Answers

  • Hello crawdad51,

     

      I am very sorry to hear you got cheated. 

      I support the Anti-piracy technology in Windows in Office and unfortunatly, I don't have much knowledge of the Anti-piracy group that tracks down leads and works, with law enforcment, to catch the pirates. So I am unable to answer your questions.

      I can, however, give you links to resources that may answer your questions.

      The How To Tell page http://www.microsoft.com/resources/howtotell/default.aspx?displaylang=en provides information of what to look for in a Genuine copy of Microsoft Software. You can also report suspected piracy thru an online submition page.

      The Protect Yourself from Piracy page http://www.microsoft.com/piracy/ provides information on Microsoft's Anti-Piracy efforts. The site also gives you the ability to report suspected piracy by E-mail, Phone or by Web. There is also a Reporting Piracy FAQ section that may answer some of your questions.

      Lastly, I highly suggest going to Ebay's What to do when you don't receive your item or it's not as described page (the software wasn't Genuine so you did not get what the seller described) and start the Case Resolution process. If you payed with PayPal, there is also a link, on that page, to open a PayPal case against the seller.

     

    Sorry I couldn't be more help,

    Darin MS


    Attention All Forum Users: Please Do Not post your issue in someone else's Thread...Create your own. If any post fixes your issue, please click the "Post was Helpful" button for that post. This will help us showcase the threads that best help our customers.
    • Marked as answer by Darin Smith MS Friday, February 27, 2009 6:47 PM
    Friday, February 27, 2009 6:46 PM

All replies

  • Hello crawdad51,

     

      I am very sorry to hear you got cheated. 

      I support the Anti-piracy technology in Windows in Office and unfortunatly, I don't have much knowledge of the Anti-piracy group that tracks down leads and works, with law enforcment, to catch the pirates. So I am unable to answer your questions.

      I can, however, give you links to resources that may answer your questions.

      The How To Tell page http://www.microsoft.com/resources/howtotell/default.aspx?displaylang=en provides information of what to look for in a Genuine copy of Microsoft Software. You can also report suspected piracy thru an online submition page.

      The Protect Yourself from Piracy page http://www.microsoft.com/piracy/ provides information on Microsoft's Anti-Piracy efforts. The site also gives you the ability to report suspected piracy by E-mail, Phone or by Web. There is also a Reporting Piracy FAQ section that may answer some of your questions.

      Lastly, I highly suggest going to Ebay's What to do when you don't receive your item or it's not as described page (the software wasn't Genuine so you did not get what the seller described) and start the Case Resolution process. If you payed with PayPal, there is also a link, on that page, to open a PayPal case against the seller.

     

    Sorry I couldn't be more help,

    Darin MS


    Attention All Forum Users: Please Do Not post your issue in someone else's Thread...Create your own. If any post fixes your issue, please click the "Post was Helpful" button for that post. This will help us showcase the threads that best help our customers.
    • Marked as answer by Darin Smith MS Friday, February 27, 2009 6:47 PM
    Friday, February 27, 2009 6:46 PM
  • Thanks Darin, I have been thru all the usual Ebay stuff...even down to reporting several items I know to be counterfeit.Appears the effort was wasted as not one item was removed,so I guess a lot of buyers will get caught by these fraudsters. ATM I am going through the MS reporting system,hoping for a good outcome...times are tough enough without these thieves stealing our money.My other big concern is how many others with very little disposable income have been or will be sold this type of product. It seems that a very large pirate organisation based in Asia produces this stuff in huge quantities...and to date I have not heard of one person being penalised by authorities! I could only guess at the lost income this behaviour costs Software manufacturers...which eventually is passed on in the costs we pay for stuff.  Cheers mate.
    Friday, February 27, 2009 10:57 PM
  • Crawdad51,

    Here's a link that may be of interest:  http://www.microsoft.com/presspass/press/2007/jul07/07-24CounterfeitingSyndicatePR.mspx

    Unfortunately, these criminals are like cockroaches, get one and two more take their place :-(

    Assuming the materials sent to Microsoft are deemed "high quality counterfeits" you should be receiving your genuine complimentary replacement materials within 4-6 weeks, according to the FAQs: http://www.microsoft.com/genuine/downloads/FAQ.aspx?displaylang=en&sGuid=2596850a-6aee-4438-a983-9d9b1b58a69a#ID0EBIAC
    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    Saturday, February 28, 2009 12:07 AM