Reinstall Outlook Express RRS feed

  • Question

  • My neighbor uses Outlook Express for her E-mails.  To make a long story shorter, her hard drive on her PC no longer boots up.  I can't copy the contents to a new drive, even with the drive manufacturer's software.  There are too many errors reported.

    I built her a new PC, and have attached the old drive as a slave.  The Outlook Express folders seem to be intact, and I'd like to migrate her Emails and contacts, etc to the new drive.  I don't know if this is a complicating factor, but she doesn't remember her settings OR her password.

    If I use one of the OE backup and restore utilities, will I be able to get her back up and running OE on her new drive?

    If not, are there any steps I can take to retrieve everything?  I don't use OE, and am trying to come up to speed on it so I can possibly help her.

    Thanks in advance,

    Tuesday, July 29, 2008 3:14 PM