Hi All,
My system now reports that my Win 7 installtion, which was done a rather long time ago, is now invalid. I tried re-installing the key based on the posted suggestion, but the problem remains. There is no doubt that the product key is legal.
Any suggestions or do I need to call Microsoft?
Kind regards,
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0x8004FE21
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-JXQRF-HMWVV-BDRDV
Windows Product Key Hash: eTUw7USwqRL8IYYazl+6XYE9GLU=
Windows Product ID: 00371-153-5051674-85976
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {63F0B7CB-A5D3-46A1-9A5F-A4FD537FBAD0}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: Registered, 1.9.42.0
Signed By: Microsoft
Product Name: Windows 7 Professional
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.110622-1506
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 100 Genuine
Microsoft Office Visio Professional 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x800b0003]
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{63F0B7CB-A5D3-46A1-9A5F-A4FD537FBAD0}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-BDRDV</PKey><PID>00371-153-5051674-85976</PID><PIDType>5</PIDType><SID>S-1-5-21-2658477264-1732602462-2808482683</SID><SYSTEM><Manufacturer>To
Be Filled By O.E.M.</Manufacturer><Model>To Be Filled By O.E.M.</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>1009.003</Version><SMBIOSVersion major="2" minor="3"/><Date>20050905000000.000000+000</Date></BIOS><HWID>6C5E3B07018400F2</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern
Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product
GUID="{91120000-0051-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Visio Professional 2007</Name><Ver>12</Ver><Val>79348A5F7A97EBE</Val><Hash>kgdQvMpmFGmNnF00lSNwH5QNIDk=</Hash><Pid>84890-863-7485585-63190</Pid><PidType>8</PidType></Product></Products><Applications><App
Id="53" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7601.17514
Name: Windows(R) 7, Professional edition
Description: Windows Operating System - Windows(R) 7, RETAIL channel
Activation ID: e838d943-63ed-4a0b-9fb1-47152908acc9
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00371-00170-153-505167-01-1033-7600.0000-0752011
Installation ID: 018554844502719635764451553533692582301752407325764724
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: BDRDV
License Status: Licensed
Remaining Windows rearm count: 4
Trusted time: 12/12/2011 6:50:29 PM
Windows Activation Technologies-->
HrOffline: 0x8004FE21
HrOnline: N/A
HealthStatus: 0x0000000000000004
Event Time Stamp: 12:11:2011 19:54
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
Tampered File: %systemroot%\system32\wat\npwatweb.dll
HWID Data-->
HWID Hash Current: MgAAAAIAAgABAAEAAgABAAAAAQABAAEAJJTAwM57wHDix7pIWFFyHLztqqJWsiyxqPA=
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value
OEMTableID Value
APIC
A M I
OEMAPIC
FACP
A M I
OEMFACP
OEMB
A M I
OEMBIOS
