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Invalid Product Key RRS feed

  • Question

  • Hi All,

    My system now reports that my Win 7 installtion, which was done a rather long time ago, is now invalid.   I tried re-installing the key based on the posted suggestion, but the problem remains.  There is no doubt that the product key is legal.  Any suggestions or do I need to call Microsoft?  

    Kind regards,

      

    Diagnostic Report (1.9.0027.0):

    -----------------------------------------

    Windows Validation Data-->

     

    Validation Code: 0x8004FE21

    Cached Online Validation Code: 0x0

    Windows Product Key: *****-*****-JXQRF-HMWVV-BDRDV

    Windows Product Key Hash: eTUw7USwqRL8IYYazl+6XYE9GLU=

    Windows Product ID: 00371-153-5051674-85976

    Windows Product ID Type: 5

    Windows License Type: Retail

    Windows OS version: 6.1.7601.2.00010100.1.0.048

    ID: {63F0B7CB-A5D3-46A1-9A5F-A4FD537FBAD0}(3)

    Is Admin: Yes

    TestCab: 0x0

    LegitcheckControl ActiveX: Registered, 1.9.42.0

    Signed By: Microsoft

    Product Name: Windows 7 Professional

    Architecture: 0x00000000

    Build lab: 7601.win7sp1_gdr.110622-1506

    TTS Error:

    Validation Diagnostic:

    Resolution Status: N/A

     

    Vista WgaER Data-->

    ThreatID(s): N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

     

    Windows XP Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    File Exists: No

    Version: N/A, hr = 0x80070002

    WgaTray.exe Signed By: N/A, hr = 0x80070002

    WgaLogon.dll Signed By: N/A, hr = 0x80070002

     

    OGA Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

    OGAExec.exe Signed By: N/A, hr = 0x80070002

    OGAAddin.dll Signed By: N/A, hr = 0x80070002

     

    OGA Data-->

    Office Status: 100 Genuine

    Microsoft Office Visio Professional 2007 - 100 Genuine

    OGA Version: N/A, 0x80070002

    Signed By: N/A, hr = 0x80070002

    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

     

    Browser Data-->

    Proxy settings: N/A

    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)

    Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe

    Download signed ActiveX controls: Prompt

    Download unsigned ActiveX controls: Disabled

    Run ActiveX controls and plug-ins: Allowed

    Initialize and script ActiveX controls not marked as safe: Disabled

    Allow scripting of Internet Explorer Webbrowser control: Disabled

    Active scripting: Allowed

    Script ActiveX controls marked as safe for scripting: Allowed

     

    File Scan Data-->

    File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x800b0003]

     

    Other data-->

    Office Details: <GenuineResults><MachineData><UGUID>{63F0B7CB-A5D3-46A1-9A5F-A4FD537FBAD0}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-BDRDV</PKey><PID>00371-153-5051674-85976</PID><PIDType>5</PIDType><SID>S-1-5-21-2658477264-1732602462-2808482683</SID><SYSTEM><Manufacturer>To Be Filled By O.E.M.</Manufacturer><Model>To Be Filled By O.E.M.</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>1009.003</Version><SMBIOSVersion major="2" minor="3"/><Date>20050905000000.000000+000</Date></BIOS><HWID>6C5E3B07018400F2</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-0051-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Visio Professional 2007</Name><Ver>12</Ver><Val>79348A5F7A97EBE</Val><Hash>kgdQvMpmFGmNnF00lSNwH5QNIDk=</Hash><Pid>84890-863-7485585-63190</Pid><PidType>8</PidType></Product></Products><Applications><App Id="53" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

     

    Spsys.log Content: 0x80070002

     

    Licensing Data-->

    Software licensing service version: 6.1.7601.17514

     

    Name: Windows(R) 7, Professional edition

    Description: Windows Operating System - Windows(R) 7, RETAIL channel

    Activation ID: e838d943-63ed-4a0b-9fb1-47152908acc9

    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f

    Extended PID: 00371-00170-153-505167-01-1033-7600.0000-0752011

    Installation ID: 018554844502719635764451553533692582301752407325764724

    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338

    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339

    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341

    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340

    Partial Product Key: BDRDV

    License Status: Licensed

    Remaining Windows rearm count: 4

    Trusted time: 12/12/2011 6:50:29 PM

     

    Windows Activation Technologies-->

    HrOffline: 0x8004FE21

    HrOnline: N/A

    HealthStatus: 0x0000000000000004

    Event Time Stamp: 12:11:2011 19:54

    ActiveX: Registered, Version: 7.1.7600.16395

    Admin Service: Registered, Version: 7.1.7600.16395

    HealthStatus Bitmask Output:

    Tampered File: %systemroot%\system32\wat\npwatweb.dll

     

     

    HWID Data-->

    HWID Hash Current: MgAAAAIAAgABAAEAAgABAAAAAQABAAEAJJTAwM57wHDix7pIWFFyHLztqqJWsiyxqPA=

     

    OEM Activation 1.0 Data-->

    N/A

     

    OEM Activation 2.0 Data-->

    BIOS valid for OA 2.0: yes, but no SLIC table

    Windows marker version: N/A

    OEMID and OEMTableID Consistent: N/A

    BIOS Information:

      ACPI Table Name      OEMID Value  OEMTableID Value

      APIC                           A M I               OEMAPIC

      FACP                          A M I               OEMFACP

      OEMB                                    A M I               OEMBIOS

     

    • Moved by Darin Smith MS Tuesday, December 13, 2011 8:13 PM windows 7 issue moved to Windows 7 forum (From:Windows XP Genuine Advantage Validation Issues (Windows XP))
    Tuesday, December 13, 2011 11:31 AM

Answers

  • "Druid_Noibn" wrote in message news:fe564ee0-2468-4469-b739-22af17c341e9...

    Hi All,

    My system now reports that my Win 7 installtion, which was done a rather long time ago, is now invalid.   I tried re-installing the key based on the posted suggestion, but the problem remains.  There is no doubt that the product key is legal.  Any suggestions or do I need to call Microsoft? 

    Kind regards,

    Diagnostic Report (1.9.0027.0):

    -----------------------------------------

    Windows Validation Data-->

     

    Validation Code: 0x8004FE21

    Cached Online Validation Code: 0x0

    Windows Product Key: *****-*****-JXQRF-HMWVV-BDRDV

    Windows Product Key Hash: eTUw7USwqRL8IYYazl+6XYE9GLU=

    Windows Product ID: 00371-153-5051674-85976

    Windows Product ID Type: 5

    Windows License Type: Retail

    Windows OS version: 6.1.7601.2.00010100.1.0.048

     

     

     

     

    File Scan Data-->

    File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x800b0003]

     

    Other data-->

    SYSTEM><Manufacturer>To Be Filled By O.E.M.</Manufacturer><Model>To Be Filled By O.E.M.</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>1009.003</Version><SMBIOSVersion major="2" minor="3"/><Date>20050905000000.000000+000</Date></BIOS

     

     

    Licensing Data-->

    Software licensing service version: 6.1.7601.17514

     

    Name: Windows(R) 7, Professional edition

    Description: Windows Operating System - Windows(R) 7, RETAIL channel

    Partial Product Key: BDRDV

    License Status: Licensed

    Remaining Windows rearm count: 4

    Trusted time: 12/12/2011 6:50:29 PM

     

    Windows Activation Technologies-->

    HrOffline: 0x8004FE21

    HrOnline: N/A

    HealthStatus: 0x0000000000000004

    Event Time Stamp: 12:11:2011 19:54

    ActiveX: Registered, Version: 7.1.7600.16395

    Admin Service: Registered, Version: 7.1.7600.16395

    HealthStatus Bitmask Output:

    Tampered File: %systemroot%\system32\wat\npwatweb.dll

     

     

     

    OEM Activation 2.0 Data-->

    BIOS valid for OA 2.0: yes, but no SLIC table

    [MODS – please move this to the appropriate forum]
     
    Something appears to have broken the WAT Update.
    The simplest solution is probably to uninstall the Update (KB971033), reboot,  and reinstall it from a download, from http://support.microsoft.com/kb/971033 (you’ll need the 32-bit x86 version) – reboot TWICE.
     
    Once complete, please post a new MGADiag report.
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Proposed as answer by Darin Smith MS Tuesday, December 13, 2011 8:12 PM
    • Marked as answer by Darin Smith MS Monday, December 19, 2011 9:32 PM
    Tuesday, December 13, 2011 11:47 AM
    Moderator

All replies

  • "Druid_Noibn" wrote in message news:fe564ee0-2468-4469-b739-22af17c341e9...

    Hi All,

    My system now reports that my Win 7 installtion, which was done a rather long time ago, is now invalid.   I tried re-installing the key based on the posted suggestion, but the problem remains.  There is no doubt that the product key is legal.  Any suggestions or do I need to call Microsoft? 

    Kind regards,

    Diagnostic Report (1.9.0027.0):

    -----------------------------------------

    Windows Validation Data-->

     

    Validation Code: 0x8004FE21

    Cached Online Validation Code: 0x0

    Windows Product Key: *****-*****-JXQRF-HMWVV-BDRDV

    Windows Product Key Hash: eTUw7USwqRL8IYYazl+6XYE9GLU=

    Windows Product ID: 00371-153-5051674-85976

    Windows Product ID Type: 5

    Windows License Type: Retail

    Windows OS version: 6.1.7601.2.00010100.1.0.048

     

     

     

     

    File Scan Data-->

    File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x800b0003]

     

    Other data-->

    SYSTEM><Manufacturer>To Be Filled By O.E.M.</Manufacturer><Model>To Be Filled By O.E.M.</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>1009.003</Version><SMBIOSVersion major="2" minor="3"/><Date>20050905000000.000000+000</Date></BIOS

     

     

    Licensing Data-->

    Software licensing service version: 6.1.7601.17514

     

    Name: Windows(R) 7, Professional edition

    Description: Windows Operating System - Windows(R) 7, RETAIL channel

    Partial Product Key: BDRDV

    License Status: Licensed

    Remaining Windows rearm count: 4

    Trusted time: 12/12/2011 6:50:29 PM

     

    Windows Activation Technologies-->

    HrOffline: 0x8004FE21

    HrOnline: N/A

    HealthStatus: 0x0000000000000004

    Event Time Stamp: 12:11:2011 19:54

    ActiveX: Registered, Version: 7.1.7600.16395

    Admin Service: Registered, Version: 7.1.7600.16395

    HealthStatus Bitmask Output:

    Tampered File: %systemroot%\system32\wat\npwatweb.dll

     

     

     

    OEM Activation 2.0 Data-->

    BIOS valid for OA 2.0: yes, but no SLIC table

    [MODS – please move this to the appropriate forum]
     
    Something appears to have broken the WAT Update.
    The simplest solution is probably to uninstall the Update (KB971033), reboot,  and reinstall it from a download, from http://support.microsoft.com/kb/971033 (you’ll need the 32-bit x86 version) – reboot TWICE.
     
    Once complete, please post a new MGADiag report.
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Proposed as answer by Darin Smith MS Tuesday, December 13, 2011 8:12 PM
    • Marked as answer by Darin Smith MS Monday, December 19, 2011 9:32 PM
    Tuesday, December 13, 2011 11:47 AM
    Moderator
  • No reply from the Original Poster.

    Issue is assumed to be resolved.


    Darin MS
    Monday, December 19, 2011 9:32 PM