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    The product Key on the sticker on my laptop reads .....H3HXB. What can I do?

    Diagnostic Report (1.9.0027.0):

    -----------------------------------------

    Windows Validation Data-->

    Validation Code: 50

    Cached Online Validation Code: N/A, hr = 0x80070424

    Windows Product Key: *****-*****-JKHXW-D9W83-FJQKD

    Windows Product Key Hash: AYaBykmfTHUVW5whGaYMeVJn0/U=

    Windows Product ID: 00359-OEM-8992687-00249

    Windows Product ID Type: 2

    Windows License Type: OEM SLP

    Windows OS version: 6.1.7601.2.00010300.1.0.003

    ID: {E5730930-7E0F-4DC1-8F89-13745AE8EB6D}(3)

    Is Admin: Yes

    TestCab: 0x0

    LegitcheckControl ActiveX: N/A, hr = 0x80070002

    Signed By: N/A, hr = 0x80070002

    Product Name: Windows 7 Home Premium

    Architecture: 0x00000009

    Build lab: 7601.win7sp1_rtm.101119-1850

    TTS Error:

    Validation Diagnostic:

    Resolution Status: N/A

    Vista WgaER Data-->

    ThreatID(s): N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    File Exists: No

    Version: N/A, hr = 0x80070002

    WgaTray.exe Signed By: N/A, hr = 0x80070002

    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

    OGAExec.exe Signed By: N/A, hr = 0x80070002

    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->

    Office Status: 109 N/A

    OGA Version: N/A, 0x80070002

    Signed By: N/A, hr = 0x80070002

    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->

    Proxy settings: N/A

    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)

    Default Browser: C:\Program Files (x86)\Internet Explorer\IEXPLORE.exe

    Download signed ActiveX controls: Prompt

    Download unsigned ActiveX controls: Disabled

    Run ActiveX controls and plug-ins: Allowed

    Initialize and script ActiveX controls not marked as safe: Disabled

    Allow scripting of Internet Explorer Webbrowser control: Disabled

    Active scripting: Allowed

    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    File Mismatch: C:\windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]

    File Mismatch: C:\windows\system32\wat\npwatweb.dll[Hr = 0x80070003]

    File Mismatch: C:\windows\system32\wat\watux.exe[Hr = 0x80070003]

    File Mismatch: C:\windows\system32\wat\watweb.dll[Hr = 0x80070003]

    Other data-->

    Office Details: <GenuineResults><MachineData><UGUID>{E5730930-7E0F-4DC1-8F89-13745AE8EB6D}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-FJQKD</PKey><PID>00359-OEM-8992687-00249</PID><PIDType>2</PIDType><SID>S-1-5-21-2657337784-3774491666-3342920913</SID><SYSTEM><Manufacturer>LENOVO</Manufacturer><Model>1068A8U</Model></SYSTEM><BIOS><Manufacturer>LENOVO</Manufacturer><Version>44CN33WW</Version><SMBIOSVersion major="2" minor="6"/><Date>20110407000000.000000+000</Date></BIOS><HWID>84143C07018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>LENOVO</OEMID><OEMTableID>CB-01   </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->

    On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0x80070424' to display the error text.

    Error: 0x80070424

    Windows Activation Technologies-->

    HrOffline: 0x00000000

    HrOnline: 0x00000000

    HealthStatus: 0x0000000000000000

    Event Time Stamp: 10:29:2011 22:45

    ActiveX: Not Registered - 0x80040154

    Admin Service: Not Registered - 0x80040154

    HealthStatus Bitmask Output:

    HWID Data-->

    HWID Hash Current: LAAAAAEAAQABAAEAAAABAAAAAgABAAEA6GEI/ra/xOUCmxg+voFc6EC6LnM=

    OEM Activation 1.0 Data-->

    N/A

    OEM Activation 2.0 Data-->

    BIOS valid for OA 2.0: yes

    Windows marker version: 0x20001

    OEMID and OEMTableID Consistent: yes

    BIOS Information:

      ACPI Table Name           OEMID Value     OEMTableID Value

      APIC                                    LENOVO                               CB-01  

      FACP                                   LENOVO                               CB-01  

      HPET                                    LENOVO                               CB-01  

      MCFG                                 LENOVO                               CB-01  

      SLIC                                      LENOVO                               CB-01  

      SSDT                                    LENOVO                               PtidDevc

      ASF!                                     LENOVO                               CB-01  

      SSDT                                    LENOVO                               PtidDevc

      SSDT                                    LENOVO                               PtidDevc

      UEFI                                     LENOVO                               CB-01

      UEFI                                     LENOVO                               CB-01

      UEFI                                     LENOVO                               CB-01

    JoeNYC65
    Monday, October 31, 2011 2:54 AM

Answers

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    "JoeNYC65" wrote in message news:19346d89-3944-4ff8-a4f3-055a8f9285fa...
    sppsvc status is stopped. Shoud I right click and start?
    JoeNYC65
     
    You can try – but unless you’ve completed the instructions and rebooted, then it’s never going to work.
     
    Please open an Elevated (Administrator) Command Prompt window and use the following commands....

    net start sppsvc
    sc qc sppsvc
    sc queryex sppsvc
    sc qprivs sppsvc
    sc qsidtype sppsvc
    sc sdshow sppsvc

    copy and paste the results into your response, together with the EXACT error message you get when you attempt to start the service from the Services control panel..

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Monday, October 31, 2011 5:37 PM
    Moderator
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    So far the message is gone, I was able to download windows updates.
    JoeNYC65
    Monday, October 31, 2011 7:38 PM

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  • Question
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    "JoeNYC65" wrote in message news:fe57fd05-538f-4372-abc8-be35b7100a6e...

    The product Key on the sticker on my laptop reads .....H3HXB. What can I do?

    Diagnostic Report (1.9.0027.0):

    -----------------------------------------

    Windows Validation Data-->

    Validation Code: 50

    Cached Online Validation Code: N/A, hr = 0x80070424

    Windows Product Key: *****-*****-JKHXW-D9W83-FJQKD

    Windows Product Key Hash: AYaBykmfTHUVW5whGaYMeVJn0/U=

    Windows Product ID: 00359-OEM-8992687-00249

    Windows Product ID Type: 2

    Windows License Type: OEM SLP

    Windows OS version: 6.1.7601.2.00010300.1.0.003

     

    Other data-->

    SYSTEM><Manufacturer>LENOVO</Manufacturer><Model>1068A8U</Model></SYSTEM><BIOS><Manufacturer>LENOVO</Manufacturer><Version>44CN33WW</Version><SMBIOSVersion major="2" minor="6"/><Date>20110407000000.000000+000</Date></BIOS

     

    Licensing Data-->

    On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0x80070424' to display the error text.

    Error: 0x80070424

     

    JoeNYC65

    Have you been using a Registry Cleaner (possibly Advanced System Care or WiseFixer?) at all? – if so then that’s the cause of your problems and you should UNDO anything it’s done, and then post another report.
    What has happened is that something has uninstalled the Software Protection Service – which controls the WGA aspects of the PC, and is required to run at all times in normal mode.
    This is easy enough to fix - but there may be other problems afterwards, so do come back with the new MGADiag report afterwards. Have you been using Registry Cleaners or Optimisers?
    to fix - but there may be other problems afterwards, so do come back with the new MGADiag report afterwards. Have you been using Registry Cleaners or Optimisers?

    Highlight ALL the text in bold - select Copy

    sc create sppsvc binPath= C:\Windows\System32\sppsvc.exe DisplayName= "Software Protection" depend= Rpcss start= delayed-auto obj= "NT AUTHORITY\NetworkService" password= ""

sc privs sppsvc SeAuditPrivilege/SeChangeNotifyPrivilege/SeCreateGlobalPrivilege/SeImpersonatePrivilege

sc sdset sppsvc D:(A;;CCLCSWRPWPDTLOCRRC;;;SY)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)(A;;CCLCSWRPLOCRRC;;;IU)(A;;CCLCSWRPLOCRRC;;;SU)(A;;LCRP;;;AU)S:(AU;FA;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;WD)

 sc sidtype sppsvc UNRESTRICTED

    Open an Elevated Command Prompt window - click on the Start button, and in the Search box, type CMD. wait for the system to find the one file, then right-click on that and select Run as Administrator. Accept the UAC prompt if you get one

    Right-click on the C:\ icon (top left of the window) and select Edit... >Paste

    You should get Success responses after each line of code (you may need to hit the Enter key to complete the last line)

    when complete, reboot.

    Once you've rebooted, check to see if the Service has started - if so, then check that the Volume Shadow Copy Service is also present, and starts on request.

    Post back with a new MGADiag report, and the results of the above.

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Monday, October 31, 2011 8:33 AM
    Moderator
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    How do I undo anything that WiseFixer has done? Should I unistall it?

    JoeNYC65
    Monday, October 31, 2011 4:40 PM
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    "JoeNYC65" wrote in message news:c4016b8b-0e10-48bc-b327-4c8ab0da2ef5...

    How do I undo anything that WiseFixer has done? Should I unistall it?

    JoeNYC65
     
     
    Look in its options for an undo option – if it doesn't have one, then it’s not only a poor program, it’s definitely DANGEROUS!
    Since from what little I know of the program, it doesn’t have such an option, consider it malware, and uninstall it, and demand a refund from the vendor.
    Then follow the instructions I gave in the initial post
     
     
    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Monday, October 31, 2011 5:00 PM
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    sppsvc status is stopped. Shoud I right click and start?
    JoeNYC65
    Monday, October 31, 2011 5:31 PM
  • Question
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    "JoeNYC65" wrote in message news:19346d89-3944-4ff8-a4f3-055a8f9285fa...
    sppsvc status is stopped. Shoud I right click and start?
    JoeNYC65
     
    You can try – but unless you’ve completed the instructions and rebooted, then it’s never going to work.
     
    Please open an Elevated (Administrator) Command Prompt window and use the following commands....

    net start sppsvc
    sc qc sppsvc
    sc queryex sppsvc
    sc qprivs sppsvc
    sc qsidtype sppsvc
    sc sdshow sppsvc

    copy and paste the results into your response, together with the EXACT error message you get when you attempt to start the service from the Services control panel..

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Monday, October 31, 2011 5:37 PM
    Moderator
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    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

    C:\windows\system32>net start sppsvc
    The Software Protection service is starting.
    The Software Protection service was started successfully.


    C:\windows\system32>sc qc sppsvc
    [SC] QueryServiceConfig SUCCESS

    SERVICE_NAME: sppsvc
            TYPE               : 10  WIN32_OWN_PROCESS
            START_TYPE         : 2   AUTO_START  (DELAYED)
            ERROR_CONTROL      : 1   NORMAL
            BINARY_PATH_NAME   : C:\Windows\System32\sppsvc.exe
            LOAD_ORDER_GROUP   :
            TAG                : 0
            DISPLAY_NAME       : Software Protection
            DEPENDENCIES       : Rpcss
            SERVICE_START_NAME : NT AUTHORITY\NetworkService

    C:\windows\system32>sc queryex sppsvc

    SERVICE_NAME: sppsvc
            TYPE               : 10  WIN32_OWN_PROCESS
            STATE              : 4  RUNNING
                                    (STOPPABLE, NOT_PAUSABLE, ACCEPTS_SHUTDOWN)
            WIN32_EXIT_CODE    : 0  (0x0)
            SERVICE_EXIT_CODE  : 0  (0x0)
            CHECKPOINT         : 0x0
            WAIT_HINT          : 0x0
            PID                : 5376
            FLAGS              :

    C:\windows\system32>sc qprivs sppsvc
    [SC] QueryServiceConfig2 SUCCESS

    SERVICE_NAME: sppsvc
            PRIVILEGES       : SeAuditPrivilege
                             : SeChangeNotifyPrivilege
                             : SeCreateGlobalPrivilege
                             : SeImpersonatePrivilege

    C:\windows\system32>sc qsidtype sppsvc
    [SC] QueryServiceConfig2 SUCCESS

    SERVICE_NAME: sppsvc
    SERVICE_SID_TYPE:  UNRESTRICTED

    C:\windows\system32>sc sdshow sppsvc

    D:(A;;CCLCSWRPWPDTLOCRRC;;;SY)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)(A;;CCLCSWRPLO
    CRRC;;;IU)(A;;CCLCSWRPLOCRRC;;;SU)(A;;LCRP;;;AU)S:(AU;FA;CCDCLCSWRPWPDTLOCRSDRCW
    DWO;;;WD)

    C:\windows\system32>
    C:\windows\system32>

    JoeNYC65
    Monday, October 31, 2011 5:51 PM
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    Diagnostic Report (1.9.0027.0):

    -----------------------------------------

    Windows Validation Data-->

     

    Validation Code: 0

    Cached Online Validation Code: N/A, hr = 0xc004f012

    Windows Product Key: *****-*****-JKHXW-D9W83-FJQKD

    Windows Product Key Hash: AYaBykmfTHUVW5whGaYMeVJn0/U=

    Windows Product ID: 00359-OEM-8992687-00249

    Windows Product ID Type: 2

    Windows License Type: OEM SLP

    Windows OS version: 6.1.7601.2.00010300.1.0.003

    ID: {E5730930-7E0F-4DC1-8F89-13745AE8EB6D}(3)

    Is Admin: Yes

    TestCab: 0x0

    LegitcheckControl ActiveX: N/A, hr = 0x80070002

    Signed By: N/A, hr = 0x80070002

    Product Name: Windows 7 Home Premium

    Architecture: 0x00000009

    Build lab: 7601.win7sp1_rtm.101119-1850

    TTS Error:

    Validation Diagnostic:

    Resolution Status: N/A

     

    Vista WgaER Data-->

    ThreatID(s): N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

     

    Windows XP Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    File Exists: No

    Version: N/A, hr = 0x80070002

    WgaTray.exe Signed By: N/A, hr = 0x80070002

    WgaLogon.dll Signed By: N/A, hr = 0x80070002

     

    OGA Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

    OGAExec.exe Signed By: N/A, hr = 0x80070002

    OGAAddin.dll Signed By: N/A, hr = 0x80070002

     

    OGA Data-->

    Office Status: 109 N/A

    OGA Version: N/A, 0x80070002

    Signed By: N/A, hr = 0x80070002

    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

     

    Browser Data-->

    Proxy settings: N/A

    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)

    Default Browser: C:\Program Files (x86)\Internet Explorer\IEXPLORE.exe

    Download signed ActiveX controls: Prompt

    Download unsigned ActiveX controls: Disabled

    Run ActiveX controls and plug-ins: Allowed

    Initialize and script ActiveX controls not marked as safe: Disabled

    Allow scripting of Internet Explorer Webbrowser control: Disabled

    Active scripting: Allowed

    Script ActiveX controls marked as safe for scripting: Allowed

     

    File Scan Data-->

     

    Other data-->

    Office Details: <GenuineResults><MachineData><UGUID>{E5730930-7E0F-4DC1-8F89-13745AE8EB6D}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-FJQKD</PKey><PID>00359-OEM-8992687-00249</PID><PIDType>2</PIDType><SID>S-1-5-21-2657337784-3774491666-3342920913</SID><SYSTEM><Manufacturer>LENOVO</Manufacturer><Model>1068A8U</Model></SYSTEM><BIOS><Manufacturer>LENOVO</Manufacturer><Version>44CN36WW</Version><SMBIOSVersion major="2" minor="6"/><Date>20110711000000.000000+000</Date></BIOS><HWID>84143C07018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>LENOVO</OEMID><OEMTableID>CB-01   </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

     

    Spsys.log Content: 0x80070002

     

    Licensing Data-->

    Software licensing service version: 6.1.7601.17514

     

    Name: Windows(R) 7, HomePremium edition

    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel

    Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64

    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f

    Extended PID: 00359-00178-926-800249-02-1033-7601.0000-1332011

    Installation ID: 014780417032453543017830156302069974263200716450142121

    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338

    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339

    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341

    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340

    Partial Product Key: FJQKD

    License Status: Licensed

    Remaining Windows rearm count: 3

    Trusted time: 10/31/2011 2:23:15 PM

     

    Windows Activation Technologies-->

    HrOffline: 0x00000000

    HrOnline: 0x00000000

    HealthStatus: 0x0000000000000000

    Event Time Stamp: 10:29:2011 22:45

    ActiveX: Registered, Version: 7.1.7600.16395

    Admin Service: Registered, Version: 7.1.7600.16395

    HealthStatus Bitmask Output:

     

     

    HWID Data-->

    HWID Hash Current: LAAAAAEAAQABAAEAAAABAAAAAgABAAEA6GEI/ra/xOUCmxg+voFc6EC6LnM=

     

    OEM Activation 1.0 Data-->

    N/A

     

    OEM Activation 2.0 Data-->

    BIOS valid for OA 2.0: yes

    Windows marker version: 0x20001

    OEMID and OEMTableID Consistent: yes

    BIOS Information:

      ACPI Table Name           OEMID Value     OEMTableID Value

      APIC                                    LENOVO                               CB-01  

      FACP                                   LENOVO                               CB-01  

      HPET                                    LENOVO                               CB-01  

      MCFG                                 LENOVO                               CB-01  

      SLIC                                      LENOVO                               CB-01  

      SSDT                                    LENOVO                               PtidDevc

      ASF!                                     LENOVO                               CB-01  

      SSDT                                    LENOVO                               PtidDevc

      SSDT                                    LENOVO                               PtidDevc

      UEFI                                     LENOVO                               CB-01  

      UEFI                                     LENOVO                               CB-01  

      UEFI                                     LENOVO                               CB-01  

     

     

    JoeNYC65
    Monday, October 31, 2011 6:27 PM
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    Has the error message dissapeared?  This report is a lot better.

    By the way, going back to your original comment,

    "The product Key on the sticker on my laptop reads .....H3HXB. What can I do?"

    Please understand that the product key in the report is not going to be the same as the one on the sticker affixed to your computer.  The one in the report is the embedded key for the preinstalled software.  The one on the sticker is the backup key that you would use should the embedded key fail to synchronise with the SLIC table in the BIOS.  Should you reactivate using the backup key the report would then show that key instead.  It would also show as a Type 8 COA SLP key instead of the present Type 2 OEM SLP key.

    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.
    Monday, October 31, 2011 7:15 PM
    Answerer
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    So far the message is gone, I was able to download windows updates.
    JoeNYC65
    Monday, October 31, 2011 7:38 PM
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    Are there any more problems on my Diagnosis Report?

    JoeNYC65
    Monday, October 31, 2011 8:16 PM
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    "JoeNYC65" wrote in message news:a1f05f54-801a-4bd3-9a92-1fca2ba7910f...

    Are there any more problems on my Diagnosis Report?

    JoeNYC65
     
    Only one related to validation – which should be cleared by going to the Validation site at www.microsoft.com/genuine/validate
     
    Try that, and post a new MGADiag report.
     
    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Tuesday, November 1, 2011 9:53 AM
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    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-JKHXW-D9W83-FJQKD
    Windows Product Key Hash: AYaBykmfTHUVW5whGaYMeVJn0/U=
    Windows Product ID: 00359-OEM-8992687-00249
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {E5730930-7E0F-4DC1-8F89-13745AE8EB6D}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.110622-1506
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{E5730930-7E0F-4DC1-8F89-13745AE8EB6D}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-FJQKD</PKey><PID>00359-OEM-8992687-00249</PID><PIDType>2</PIDType><SID>S-1-5-21-2657337784-3774491666-3342920913</SID><SYSTEM><Manufacturer>LENOVO</Manufacturer><Model>1068A8U</Model></SYSTEM><BIOS><Manufacturer>LENOVO</Manufacturer><Version>44CN36WW</Version><SMBIOSVersion major="2" minor="6"/><Date>20110711000000.000000+000</Date></BIOS><HWID>84143C07018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>LENOVO</OEMID><OEMTableID>CB-01   </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00178-926-800249-02-1033-7601.0000-1332011
    Installation ID: 014780417032453543017830156302069974263200716450142121
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: FJQKD
    License Status: Licensed
    Remaining Windows rearm count: 3
    Trusted time: 11/1/2011 11:57:46 AM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 10:31:2011 16:24
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: LAAAAAEAAQABAAEAAAABAAAAAgABAAEA6GEI/ra/xOUCmxg+voFc6EC6LnM=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   LENOVO  CB-01  
      FACP   LENOVO  CB-01  
      HPET   LENOVO  CB-01  
      MCFG   LENOVO  CB-01  
      SLIC   LENOVO  CB-01  
      SSDT   LENOVO  PtidDevc
      ASF!   LENOVO  CB-01  
      SSDT   LENOVO  PtidDevc
      SSDT   LENOVO  PtidDevc
      UEFI   LENOVO  CB-01  
      UEFI   LENOVO  CB-01  
      UEFI   LENOVO  CB-01  

     

    JoeNYC65
    Tuesday, November 1, 2011 3:58 PM
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    "JoeNYC65" wrote in message news:f9c234b9-94a1-4c56-8237-9154cd3cdac3...

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-JKHXW-D9W83-FJQKD
    Windows Product Key Hash: AYaBykmfTHUVW5whGaYMeVJn0/U=
    Windows Product ID: 00359-OEM-8992687-00249
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010300.1.0.003

     

    JoeNYC65

    That looks good to me!
     
    Good Luck!
     
    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Tuesday, November 1, 2011 7:29 PM
    Moderator
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    Thank you very much, I already asked the vendor for a refund, the replied asking me to run wise fix LOL and to tell them what was wrong so they can improve their program.
    JoeNYC65
    Tuesday, November 1, 2011 7:50 PM
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    "JoeNYC65" wrote in message news:5bb2dff7-7d55-4713-9894-8eeff7ae6594...
    Thank you very much, I already asked the vendor for a refund, the replied asking me to run wise fix LOL and to tell them what was wrong so they can improve their program.
    JoeNYC65
     
     
    **Please** respond to them with the link for this forum – then they can see (almost) first-hand the havoc they are causing!
     
     
     
    If they are really this lax in their responses, I can only assume that they are more interested in the cash yield of their sales, than the satisfaction of their users.
     
     
    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Tuesday, November 1, 2011 8:25 PM
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    Done

     

    Thanks again

    JoeNYC65
    Tuesday, November 1, 2011 8:31 PM
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    "JoeNYC65" wrote in message news:108d68dc-407a-411c-bbd5-cbfef613f35d...

    Done

     

    Thanks again

    JoeNYC65
     
     
    Thanks -  they won’t accept emails form anyone except registered users!
     
    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Tuesday, November 1, 2011 8:50 PM
    Moderator