Hi,
I have laptop which has Genuine Windows XP SP2 installed. After the accidental shutdown (not by windows shutdown however by switching off the laptop), when i rebooted system i hit 'lsass.exe - System Error - Object name not found' (i.e. even before seeing user name and password input box for login) and system reboots after I hit OK.
With a bootable CD I logged in and restored the system to 'last known good configuration'. After the reboot I started getting user name & password login box, but when i login with administrator id and password - i hit - "A problem is preventing Windows from accurately checking the license for this computer. Error code: 0x80004005", and i could not login to PC after this.
I am able to login into safe mode without network option (i.e. i could not connect to internet from problematic PC), below information is collected after logging into safemode:
On a working PC I downloaded WGA Diagnostic Tool (http://go.microsoft.com/fwlink/?linkid=52012)
and with USB stick I copied into problematic PC and below is the result I got thru it from Safemode.
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Diagnostic Report (1.7.0066.0):
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WGA Data-->
Validation Status: Genuine
Validation Code: 0
Online Validation Code: N/A
Cached Validation Code: N/A
Windows Product Key: *****-*****-YXXG9-KBPJK-W9KH3
Windows Product Key Hash: i0BOM/tQ3UnzDC3+LWEII3aqaQY=
Windows Product ID: 55274-640-3617657-23842
Windows Product ID Type: 1
Windows License Type: Volume
Windows OS version: 5.1.2600.2.00010100.2.0.pro
CSVLK Server: N/A
CSVLK PID: N/A
ID: {121DF0CA-00A8-4DAF-ADDE-8CAEC757CD85}(3)
Is Admin: Yes
TestCab: 0x0
WGA Version: Registered, 1.7.59.1
Signed By: Microsoft
Product Name: N/A
Architecture: N/A
Build lab: N/A
TTS Error: N/A
Validation Diagnostic: 025D1FF3-366-80004005_025D1FF3-170-80004005_025D1FF3-171-1_025D1FF3-445-80004005_025D1FF3-178-80004005_025D1FF3-179-2_025D1FF3-199-3
Resolution Status: N/A
Notifications Data-->
Cached Result: 0
File Exists: Yes
Version: 1.7.18.5
WgaTray.exe Signed By: Microsoft
WgaLogon.dll Signed By: Microsoft
OGA Data-->
Office Status: 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: FCEE394C-2989-80070002_025D1FF3-366-80004005_025D1FF3-170-80004005_025D1FF3-171-1_025D1FF3-445-80004005_025D1FF3-178-80004005_025D1FF3-179-2_025D1FF3-199-3_FCEE394C-2697-80004005_B4D0AA8B-839-80004005_E2AD56EA-337-8009_E2AD56EA-338-2ee7_16E0B333-80-80004005_B4D0AA8B-911-80004005
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
File Mismatch: C:\WINDOWS\system32\oembios.bin[hr = 0x80070714]
File Mismatch: C:\WINDOWS\system32\oembios.dat[hr = 0x80070714]
File Mismatch: C:\WINDOWS\system32\oembios.sig[hr = 0x80070714]
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{121DF0CA-00A8-4DAF-ADDE-8CAEC757CD85}</UGUID><Version>1.7.0066.0</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-W9KH3</PKey><PID>55274-640-3617657-23842</PID><PIDType>1</PIDType><SID>S-1-5-21-1123561945-507921405-1343024091</SID><SYSTEM><Manufacturer>TOSHIBA</Manufacturer><Model>Satellite A10</Model></SYSTEM><BIOS><Manufacturer>TOSHIBA</Manufacturer><Version>Version 1.30</Version><SMBIOSVersion major="2" minor="3"/><Date>20030902000000.000000+000</Date><SLPBIOS>Dell System,Dell Computer,Dell System,Dell System</SLPBIOS></BIOS><HWID>6E003007018400D2</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>W. Europe Standard Time(GMT+01:00)</TimeZone><iJoin>1</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><BRT/></MachineData> <Software><Office><Result>100</Result><Products><Product GUID="{90110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>59D1605114E3500</Val><Hash>vfZmaSmFPIYrLWTcZSZErUQg+Fo=</Hash><Pid>73931-640-0000106-57105</Pid><PidType>14</PidType></Product></Products></Office></Software></GenuineResults>
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I collected below from Event Viewer :
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An error occurred while the wizard was checking the current Windows product license. Error Code: 8: 0x80004005
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
An error occurred while the wizard was checking the current Windows product license. Error Code: 0x80004005
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
An error occurred while the wizard was checking the current Windows product license. Error Code: 0x80004005
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Your Windows product has not been activated with Microsoft yet. To activate Windows, use the Product Activation Wizard.
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
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Please let me know what can be done to make my PC working again.
Thanks
