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can you partially hotfix? RRS feed

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    We have the SQL Server separate from the CRM server.  When we went to apply a hotfix there was an error about being unable to access the MSCRM_CONFIG database.  So, I assumed the whole thing failed.

    Surprizingly, the proble was cured (had to do with mail merge) BUT I can no longer edit my merge template.  Guessing that that is a data base issue I'm wondering if the hotfix could have done its thing on the application server while failing to success on the data base server? 
    Monday, February 23, 2009 8:47 PM

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     It doesn't seem likely that it was a partial fix, but stranger things have happened - were you able to resolve it?
    Scott Sewell http:\\blog.CustomerEffective.com
    • Marked as answer by Jim Glass Jr Thursday, March 12, 2009 8:12 PM
    Thursday, March 12, 2009 1:16 AM
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     It doesn't seem likely that it was a partial fix, but stranger things have happened - were you able to resolve it?
    Scott Sewell http:\\blog.CustomerEffective.com
    • Marked as answer by Jim Glass Jr Thursday, March 12, 2009 8:12 PM
    Thursday, March 12, 2009 1:16 AM
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    Kudos for even being able to read what I posted there!

    I'm not allowed in the backroom so I can't tell you how it was resolved in detail but, the "technologist" is in the habit of trimming privileges on AD accounts including the CRM account used for installation.  I believe, though I'll never get the information out of him, that he reconstituted the SQL Server server privileges and reapplied rollup2.  It's fine now.  I'm going to cling to my theory.
    Thursday, March 12, 2009 2:06 PM
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    LOL - Glad you're up and running again. -
    Scott Sewell | http:\\blog.CustomerEffective.com
    Thursday, March 12, 2009 2:16 PM
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