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Red Alert

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My live one care shows red alert but it does not say what are the problems.Unable to chat with customer service.My subscription ends only in December.

Thursday, July 3, 2008 12:57 PM

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Open OneCare and it should advise what action you need to take or what the reason for the red status is within the main OneCare program window.

If you need to contact support -

How to reach support (FAQ) - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2
-steve

Thursday, July 3, 2008 1:10 PM

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