Old Hotmail Emails Deleted - even though I check my email


  • I logged into my hotmail account this morning to find that all of my old emails have been deleted.  My main question is can I get those emails back?

    I understand that if you don't log in after a long time then hotmail does this - but it is not as if I ever stopped accessing my email, I have been managing my messages through my smart phone (so I didn't think I had the need to login online).

    This upsets me very much because I had some old emails that I wanted to keep.  Had I realized that hotmail would do this to me, I would not have used their service because they cannot be trusted to preserve information.

    Thank you.

    Thursday, December 01, 2016 2:56 PM