I bought this computer about 3 years ago, and it had Vista pre-installed. I've never had a problem up until now when I recently updated my software and now I have a message on the bottom of my desktop saying this copy of Windows is not genuine. Apart from
this annoying little message there doesn't seem to be anything different about my system, i.e I can use it all as normal, same as before the update.
I downloaded the diagnostics tool and ran it and it says my validation is genuine....so I'm confused.
Here's my report
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Status: Genuine
Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-9Q27C-6CWD7-MQ3CQ
Windows Product Key Hash: qhMbHikwhp/jGNClWTyMpDZP8h0=
Windows Product ID: 89578-OEM-7332157-00115
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.0.6002.2.00010300.2.0.003
ID: {3009E2FD-2410-4323-98BF-4608C78186BA}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows Vista (TM) Home Premium
Architecture: 0x00000000
Build lab: 6002.vistasp2_gdr.110617-0336
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: 2.0.48.0
OGAExec.exe Signed By: Microsoft
OGAAddin.dll Signed By: Microsoft
OGA Data-->
Office Status: 102
Microsoft Office Home and Student 2007 - 100 Genuine
OGA Version: Registered, 2.0.48.0
Signed By: Microsoft
Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_B4D0AA8B-920-80070057
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{3009E2FD-2410-4323-98BF-4608C78186BA}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6002.2.00010300.2.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-MQ3CQ</PKey><PID>89578-OEM-7332157-00115</PID><PIDType>2</PIDType><SID>S-1-5-21-3078971416-1770835790-3644694158</SID><SYSTEM><Manufacturer>Packard
Bell BV</Manufacturer><Model>IMEDIA X2416</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>PBDV11.P04</Version><SMBIOSVersion major="2" minor="5"/><Date>20080901000000.000000+000</Date></BIOS><HWID>A0313507018400F8</HWID><UserLCID>1809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT
Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>PacBel</OEMID><OEMTableID>PBDT000A</OEMTableID></OEM><GANotification><File
Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>102</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft
Office Home and Student 2007</Name><Ver>12</Ver><PidType>19</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B"
Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.0.6002.18005
Name: Windows(TM) Vista, HomePremium edition
Description: Windows Operating System - Vista, OEM_SLP channel
Activation ID: bffdc375-bbd5-499d-8ef1-4f37b61c895f
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 89578-00146-321-500115-02-2057-6001.0000-2382009
Installation ID: 025826385842131140301891622330688735285425623010246794
Processor Certificate URL:
http://go.microsoft.com/fwlink/?LinkID=43473
Machine Certificate URL:
http://go.microsoft.com/fwlink/?LinkID=43474
Use License URL:
http://go.microsoft.com/fwlink/?LinkID=43476
Product Key Certificate URL:
http://go.microsoft.com/fwlink/?LinkID=43475
Partial Product Key: MQ3CQ
License Status: Licensed
Windows Activation Technologies-->
N/A
HWID Data-->
HWID Hash Current: OAAAAAEAAwABAAEAAQACAAAABAABAAEAeqhIuy4HFNwWpezFGp+W/PL0tmooLVAqrFZci2FYTFg=
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20000
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC 090108 APIC1108
FACP 090108 FACP1108
HPET 090108 OEMHPET0
MCFG 090108 OEMMCFG
WDRT 090108 NV-WDRT
SLIC PacBel PBDT000A
OEMB 090108 OEMB1108
NVHD 090108 NVHDCP
SSDT DpgPmm CpuPm
Thanks in advance for any help :)
