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Can't buy the Genuine Windows advantage key RRS feed

  • Question

  • Hi, have been having multiple problems for the last week or so, and have decifered that it it to do with lack of validation, and upon trying to purchase an Electronic Licence Key, the page won't open, and it just won't happen for me. Help!

     

    Thanks

    Friday, May 25, 2007 3:47 AM

Answers

  • Same thing here.  Says active x error of some kind. Diagnostics says CHECKING Windows Advantage...

    No help.

     

    Even when people WANT to buy a valid license Microsoft can't make this easy for the consumer.

     

    It is actually easier to use a pirated copy then for my customer to pay me to wrestle with what is wrong with this site and software.

    Friday, May 25, 2007 2:37 PM
  • Royalef,

     

    There is probably nothing wrong with the Microsoft web site.  It's much more likely that conditions on the computer in question are preventing the proper operation of the site within your browser.

    Friday, May 25, 2007 4:41 PM
  • KimnHelmut,

    Please follow these steps for assistance:

    Step 1 is to run the utility at this link http://go.microsoft.com/fwlink/?linkid=52012, then click the Windows tab, click the "Copy" button, then paste the report into a response in this thread.

    Step 2 is to look on the computer or with the materials you received with the computer or with your retail purchase of  Windows to see if you have a Certificate of Authenticity (COA).  If you have one, tell us about the COA.  Tell us:

    1.  What edition of Windows XP is it for, Home, Pro, or Media Center, or another version of Windows?

    2.  Does it read "OEM Software" or "OEM Product" in black lettering?

    3.  Or, does it have the computer manufacturer's name in black lettering?

    4.  DO NOT post the Product Key.

    Not sure what to look for?  See this page for reference:  http://www.microsoft.com/resources/howtotell/en/coa.mspx

     

    Note:  If the "Resolve" button on the Windows tab is NOT grayed out, that means the Utility found problems with your installation of Windows that it may be able to repair on its own.  Please click the "Resolve" button and follow any displayed instructions.

    Friday, May 25, 2007 4:42 PM

All replies

  • Same thing here.  Says active x error of some kind. Diagnostics says CHECKING Windows Advantage...

    No help.

     

    Even when people WANT to buy a valid license Microsoft can't make this easy for the consumer.

     

    It is actually easier to use a pirated copy then for my customer to pay me to wrestle with what is wrong with this site and software.

    Friday, May 25, 2007 2:37 PM
  • Royalef,

     

    There is probably nothing wrong with the Microsoft web site.  It's much more likely that conditions on the computer in question are preventing the proper operation of the site within your browser.

    Friday, May 25, 2007 4:41 PM
  • KimnHelmut,

    Please follow these steps for assistance:

    Step 1 is to run the utility at this link http://go.microsoft.com/fwlink/?linkid=52012, then click the Windows tab, click the "Copy" button, then paste the report into a response in this thread.

    Step 2 is to look on the computer or with the materials you received with the computer or with your retail purchase of  Windows to see if you have a Certificate of Authenticity (COA).  If you have one, tell us about the COA.  Tell us:

    1.  What edition of Windows XP is it for, Home, Pro, or Media Center, or another version of Windows?

    2.  Does it read "OEM Software" or "OEM Product" in black lettering?

    3.  Or, does it have the computer manufacturer's name in black lettering?

    4.  DO NOT post the Product Key.

    Not sure what to look for?  See this page for reference:  http://www.microsoft.com/resources/howtotell/en/coa.mspx

     

    Note:  If the "Resolve" button on the Windows tab is NOT grayed out, that means the Utility found problems with your installation of Windows that it may be able to repair on its own.  Please click the "Resolve" button and follow any displayed instructions.

    Friday, May 25, 2007 4:42 PM